Are You A Leader?
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Want more out of your career?
Click here
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Is your Support Frustrating?
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Calling tech support can be an aggravating experience. Read more on how companies are combating it by clicking here.
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| Would You Like To Reach IT Support Professionals in Sacramento? | 
Contact us
to find out how to sponsor SAC HDI and have your logo on this and every email that goes out to SAC HDI members
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March Meeting - Virtual Support
 Join us on Thursday, March 19, at 4 PM for a in-depth look at how Virtual Support is changing the face of our industry today.
Our speaker, Tim Dewey, has been an active part of the service and support industry for over 15 years. His Industry expertise in the performance of service and support professionals extends from his roots as a support professional, to management, and now strategic leader for the service and support industry.
Tim is now President and CEO of VIRTUAL Support Options, the leader in Virtual workforce solutions for the service and support industry. Organizations today are required to adapt to global business challenges in order to remain competitive, retain their workforce, and deliver world class support. VIRTUAL Support Options recognizes that need, and the need to change the traditional "brick and mortar" role of a support professional in order to achieve these objectives.
March 19th, 4:00 PM
Rancho Cordova City Hall
2729 Prospect Drive, Rancho Cordova, CA
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Got Virtual Support?
 In order to adapt to evolving global markets and continued economic
pressures, service delivery and customer support organizations are
establishing "VIRTUAL" support centers worldwide. These centers are
comprised of VIRTUAL Support Professionals working remotely to service
and support customers locally, regionally, and globally. Organizations
are often challenged with the need to be flexible, deliver a
competitive advantage, and retain a diverse workforce while continuing
to deliver world class service and support. The VIRTUAL Support Center
meets those business needs, providing an excellent balance to any
support organization. For more information, check out VIRTUAL Support Options or this article on the rise of Virtual Support.
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The HDI Justice League
Presents:
How To Be
Your
Own Super Hero!
Sacramento's Annual
IT Conference
May
19th, Lake Natoma Inn, Folsom CA
The world has changed for most of us in the last year. This year's
theme, "Be Your Own Superhero" represents what all of us need
to do to get through these tumultuous times.
Webster's dictionary states that a superhero is an exceptionally skillful
or successful person. Our career track will include interview
skills, resume reviews and the 5 most common interview mistakes.
This year's conference features Kirk
Weisler and as always, will be packed full of adventure, with three session tracks, 9 speakers
and many vendor exhibits. Be prepared to learn, share, and socialize
with your peers.
Spend
the day with us and find your inner Superhero.
Sign up now for our Discounted Early Registration price of $49.00 per person (until April 1st).
$49.00 per person
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Are you an IT Support Professional?
Do you want to take your career to the next level?
Are you passionate about the Technical Service & Support industry?
If you answered "Yes" to at least one of these questions, then SAC HDI invites you to attend a special dinner event on Thursday, March 19 at 6 PM.
The Sacramento HDI Leadership and Volunteers Dinner is the perfect opportunity to learn how you can make a difference in your industry, in your company and in your career by being a leader of HDI.
Please RSVP to join us for this event.
When: Thursday March 19, 2009
Time: 6:00pm - 8:30pm
RSVP: Before Saturday, March 7, 2009
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Sacramento
HDI
www.sachdi.com |
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