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 Management and Leadership Development
10 Proven Values All Leaders Share
by Arnold Sanow, MBA, CSP
The most effective leaders
realize that to be successful they must not only work on their technical
skills, but also work on their communication, social, emotional intelligence
and people skills.
Follow these 10 values and
immediately see improvement in your ability to build cooperation, enhance
teamwork, get along and get things done.
Communicate
Clearly - If the message is not clear, it is a set up for failure. If your
staff does not understand what you want them to do they will do nothing or
worse they will make assumptions about what to do. These assumptions are costly
both in terms of time and money.
Be Supportive -
Do you stand up for everyone on the team? Do you provide help when needed? Are
you encouraging and positive? And are you are resource (advice, information,
materials)
Build Self Image
- Good leaders help build the self esteem of their staff by showing
appreciation, getting them involved, and making them feel part of the team.
Share Vision -
Good leaders have a vision and share clear cut goals. They follow the SMART
principle. All goals need to be Specific, Measurable, Acceptable, Realistic and
have a Time Frame
Understand Others
- Steven Covey stated, "Understand others first before having them understand
you." In other words to get things done, good leaders communicate by adapting
their communication style to relate to the style of each of their employees.
Take Chances/Make
Mistakes - Good leaders let staff members know it's ok to take a "calculated"
risk and sometimes to fail. They see failure as a learning experience and use it
as a tool for improvement. If there are repercussions or threats, their people
will tend to shy away from trying new things. As a result innovation will
suffer.
Be Patient - Good
leaders make wise decisions without hastily reacting. They look at a problem,
determine the "real" problem, come up with options and then look at the best
solution.
Manage by
Wandering Around - The best leaders get out from behind their desks and get
involved. The act as a coach to assist where needed and then let their people
do their jobs.
Keep Confidentiality -
All good leaders keep the concerns, challenges and needs of their staff
confidential. They don't talk behind their backs.
Show Respect - Good leaders show respect by listening,
being involved, caring, showing appreciation and getting to know and understand
their staff.
 Arnold Sanow, MBA, CSP is a communications and
workplace relationship expert. He is the author of 5
books including, "Get Along with Anyone, Anytime, Anywhere" and was recently
named by Successful Meetings Magazine as one of the top 5 best "bang for the
buck" speakers in the USA for 2009. Sanow teaches a variety of management and leadership development courses for George Mason University.
Contact Susan Stinson at 703-993-4802 or sstinson@gmu.edu about how your organization can benefit from one or more of these courses.
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New Program Announcements
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PMI® Methodology Integration with Microsoft Project 2007
 This new two-day course focuses on the application
of Microsoft Project to planning and managing projects and requires a
working knowledge of Microsoft Project Professional 2007 (MS Project).
While the emphasis is on using the Project Management Institute's
(PMI's) Project Management Body of Knowledge (PMBOK®)
methodology, students learn how to use MS Project to plan, execute,
control, and close projects. Through the use of case studies and
scenarios, the students implement the PMBOK® methodology
using MS Project. This course also covers the application of other
related project management tools, such as MindJet's MindManager® brain storming software and Palisades @Risk® risk management software. Click here to learn more.
October 22 - 23, 2009
at Mason's Herndon Training Center
Contact Christine Satorre at 703-993-4801 or csatorre@gmu.edu for more information and to register!
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Fundamental Concepts and Applications of Modeling and Simulation
In this topical overview of modeling and simulation (M&S) use in
Department of Defense (DoD) Acquisition, you will learn how DoD employs
M&S in support of the acquisition process and system lifecycle
sustainment. The course traces the roots of M&S; it focuses on
M&S terms, concepts, applications, and information resources,
preparing attendees for positions that require conversancy in these
topics. Click here to learn more.
October 26-30, 2009 at Mason's Arlington CampusRegister today!Contact Christine Satorre at 703-993-4801 or csatorre@gmu.edu for more information and to register.
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Human Resource Management
Protect and advance your HR career. Earn a nationally
respected certification.
The current economic climate has many people asking
themselves some tough questions. Is my job secure? Do I have the skills to move
up or move on? How do I measure up to my peers?
Earning your PHR or SPHR certification
is a great way to gain the knowledge and skills necessary to compete in today's
job market.
George Mason University and SHRM are committed to helping you
secure your future.
 George Mason University, in partnership with SHRM, is proud to offer the Human Resource Management Certificate program, featuring the SHRM Learning System The SHRM Learning System has helped more than 30,000 HR professionals earn their PHR®
(Professional in Human Resources) or SPHR® (Senior Professional in
Human Resources) certification. It's a proven way to stay up-to-date on HR
practices and regulations, improving your effectiveness and productivity.
This
course will help you gain the knowledge and skills needed to respond to
the job challenges you face today and in the future.Click here to learn more.
September 10 - December 3, 2009
Thursday evenings at SHRM Headquarters in Alexandria
September 14 - November 30, 2009
online
September 15 - December 15, 2009
Tuesday evenings at Mason's Herndon Training Center
September 15 - December 15, 2009
Tuesday evenings at Mason's Fairfax Campus
September 16 - December 9, 2009
Wednesday evenings at Mason's Prince William Campus
October 5 - December 21, 2009
online
October 10 - November 21, 2009
Saturdays at Mason's Arlington Campus
Get Started Today!
Contact Edna or Kathy at 703-993-4800 for more information.
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Business Ethics for the HR Professional
Gain important knowledge and skills you can use immediately!
In this 6 week course, you will explore the area of ethics and the related
problems and concerns in today's dynamic business environment from the
human resource professional's perspective. Click here to learn more.
September 28-November 2, 2009 online Earn 18 (Specified - Strategic)
recertification credit hours towards your PHR, SPHR or GPHR
recertification! Take your next step and enroll now!
Contact Christine Satorre at csatorre@gmu.edu or 703-993-4800 for more information.
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Payroll
Staying current is as important to your company's bottom line as it is to your career.
 As a payroll professional, you know how important it
is to maintain your company's compliance by keeping up with the constantly changing regulations and procedures.
The Payroll Professional Certificate: APA's PayTrain® program is designed to increase your
knowledge of payroll compliance from a basic understanding to an advanced
level, and prepare you for the Fundamental Payroll Certification (FPC) and
Certified Payroll Professional (CPP) certification exams. Click here to learn more.
You
will gain:
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A foundation of
knowledge for starting or advancing your payroll career
- Improved job performance
by increasing accuracy and compliance
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Knowledge to reduce your
company's exposure to penalties
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Access to a
network of peers to learn about payroll practices in other organizations
- Solid grounding
in compliance issues related to tax and regulatory information
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Preparation for
the FPC and CPP exams
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Recertification
credit hours (RCHs) or continuing education units (CEUs) to maintain FPC or CPP
credentials if you are already a FPC or CPP
Contact us at 703-993-4800 or click here for more information including full 2009 schedule of courses!
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Managing Project Risk
Managing project risk from the beginning of a project is a critical part of successful project management. Projects, regardless of scope, contain many
unknowns. Risk is concerned with an event, the probability of the event
occurring and the significance of the consequence of that occurrence.
Project risk involves understanding potential problems and
opportunities that might occur in a project and how they might impede
project success. In this two-day course, Managing Project Risk, you will learn various techniques
for assessing and managing risk, and learn how to "Crash" (i.e.,
accelerate) a project. In addition to standard techniques, such as Risk
Severity matrix, participants learn how to effectively apply advanced
concepts such as Monte Carlo simulation. Simple, but comprehensive,
matrices identifying potential risk events are provided as a guide. Learn more. Students are saying:
"This course has been helpful gaining insight into the
art of managing the risks, which are inherent to any project. "
"I would recommend other managers/project
managers to take this course because it provides a whole host of information
concerning risk."
"The course content exceeded my expectations. All
the material was relevant and very complete."
October 6 - 7, 2009
at Mason's Herndon Training Center
Gain the knowledge you need in this critical area of successful project management.
Register today! Contact us at 703-993-4800 or click here for more information including full schedule of courses!
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Facility Management
Do you want to join the elite group of professional who have successfully passed the CFM exam?
Are you interested in a professional designation to enhance your facility management career?
Do you want to ensure you are prepared in all (9) competency areas covered by the CFM exam?
If so, then please plan on attending -
CFM Exam Review Class
IFMA's Certified
Facility Manager Professional Designation
The purpose of this day long session is to provide an
introduction to the CFM exam process, as well as a general overview of all (9)
competency areas. Mason's Facility Management Certificate Program instructors will cover
highlights of all knowledge areas, as well as sample exam questions.
Saturday, September 12, 2009
at Mason's Fairfax Campus
9 am - 4 pm
This course is free for 2009 George Mason University Facility Management Certificate Program graduates & current students having completed (7) courses. $75 course fee for all
others.
For more information and to sign-up please call
703-993-8335 or email lynnryan@gmu.edu
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Facility Management
Register Now for the Professional
Certificate in Facility Management Program!
Courses in the Professional Certificate in Facility Management are designed for
professionals at every career level. If you have a background in engineering,
architecture, buildings operations and maintenance, property management,
interior design, business administration, or you just have an interest in the
field of facility management, this Certificate can help advance your
career.
FALL II SCHEDULE
October
27-December 17, 2009
Fairfax Campus
Facility Planning & Design Management 6:30-9:30pm
Environmental Sustainability 6:30-9:30pm
Facility Financial Management 6:30-9:30pm
Prince William Campus
Communications for the FM 5:30-8:30pm
Emergency Preparedness for FM 5:30-8:30pm
Loudoun Site
Facility Planning & Design Management 4:30-7:30pm
Washington DC Location
Facility Financial Management 6:30-9:30pm
Theories of Facility Management 6:30-9:30pm
Administrative Service Management 6:30-9:30pm
Principles of Facility Management 6:30-9:30pm
Click here
for full course descriptions and to download the registration form. For more
information, email Joy Roach at jroach1@gmu.edu or
call 703-993-8335.
Advance your career - Call now to register!
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The Internal Audit Activity's Role in Governance, Risk, and Control
Distinguish Yourself. Become a Certified Internal Auditor.
 The
CIA is the only globally accepted designation for internal auditors. It
is the standard by which internal audit professionals demonstrate their
knowledge and competence in the areas of governance, risk and control. This course, The Internal Audit Activity's Role in Governance, Risk, and Control, is the first in the series, utilizing The Institute of
Internal Auditors CIA Learning System program, designed to provide
comprehensive and flexible training to CIA candidates worldwide. Click here for more information. Topic highlights include:
- Comply with The IIA's Attribute Standards
- Risk and Control Knowledge Elements
- Establish a risk-based plan to determine the priorities of the internal audit activity
- Plan engagements
- The nature of internal audit work in risk management, control, and governance
Classes begin
October 3, 2009
at Mason's Arlington Campus.
Contact us at 703-993-4800 to register or for more information. |
Timekeeping and Labor Regulations for Federal Contractors
Would you benefit from a detailed understanding of the government timekeeping process? This two day course, Timekeeping and Labor Regulations for Federal Contractors, emphasizes timekeeping requirements and labor regulations
for federal contractors. The issues associated with total time
accounting, uncompensated overtime, salaried vs. hourly compensation,
and electronic timekeeping systems will be covered in depth.
2009 students are saying:
"[This course] went very in-depth on government timekeeping
regulations and how that related to all employees."
"Would recommend this course to other coworkers who
deal with timekeeping."
"Those who are new to government contracting can
learn a lot about the importance of timekeeping."
"[This course] gave me a detailed overview of the
timekeeping process."
Register now for a class that fits your schedule!September 23 - 24, 2009
or
November 4 - 5, 2009 at
Mason's Herndon Training Center Contact us at 703-993-4800 or click here for more information including full 2009 schedule of courses!
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Leadership
Seats are filling for our fall offering of the
highly dynamic Leadership Communication Certificate Series. Space is limited to
35. Conveniently held at the Center for
Innovative Technology in Herndon,
Virginia from 8:30 am to 12:30
pm, the seminars are scheduled every other week to accommodate the busy
business professional.
Seminars are $450
each. Register for the full certificate series at a special package rate of $1,495
and receive a complimentary seat in the workshop The Transparent Leader!
Fall 2009 Schedule
September 22 - Team
Writing
October 6 - Dynamic
Presentations
October 20 - Powerful
Persuasion
November 3 -
Leadership Communication Styles
Additional
Workshop!
The Transparent Leader
November 17, 2009, $150
Use code ENEW0809 to receive a 10% discount.
Click here to review detailed course and registration information or contact Rosalynn at rdhrama1@gmu.edu or call 703-993-2113. |
Gatlin Education Online Programs
 According to a recent Gallup Poll a top field for young men and women: Medical/Healthcare.
Our Gatlin Education
online programs offer a wide variety of Healthcare courses-Pharmacy Technician, Medical Billing and Coding, Veterinary Assistant and
as well as courses in many other fields.
All courses are asynchronous and available for open enrollment. Work from the convenience of your own home or
the local coffee shop. Work on courses
day or night - 24 hours a day.
Click here
to visit our web site and review our full portfolio of courses today! For more information, e-mail rdhrama1@gmu.edu or call 703-993-2113.
Register today and receive a 10% discount-
use
code ENEWS0809
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TechAdvance
Information Technology
Programs
Learn.
Grow. Advance.
Advance your career with a university program designed for the busy schedule of working professionals. George Mason University provides quality, hands-on training to prepare you for real world job responsibilities and certification tests.
For more information about TechAdvance
programs, please call us at 703-993-1551 or email advance@gmu.edu
Mention this newsletter
and get a 10%
discount on the following classes!
Check
out our Training "Stimulus" Offer:
Register two for a course, and a third
person is registered FREE!
(Only one offer can be used at a time)
September 19 - March 28, 2010 - Alternate Weekends (Saturdays and Sundays) from 9 am to
6 pm at Mason's Herndon Training Center
October 24 -
February 8, 2010 - Alternate Weekends (Saturdays and Sundays) from 9 am to
6 pm at Mason's Arlington Campus (Metro Accessible)
A+
September 19 - October 17, 2009 - Alternate Weekends (Saturdays and Sundays) from 9 am to
6 pm at Mason's Herndon Training Center
October 24 -
November 21, 2009 - Alternate Weekends (Saturdays and Sundays) from 9 am to
6 pm at Mason's Arlington Campus (Metro Accessible)
Network+
October 31 - November 14, 2009 -
Alternate Weekends (Saturdays and Sundays) from 9 am to 6 pm at Mason's Herndon Training Center
Microsoft Certified Professional (MCP)
September 18 - September 30, 2009 - Mondays,
Wednesdays, and Fridays from 6 pm to
10 pm at Mason's Arlington Campus
Cisco Certified Network Associate (CCNA)
September 26 - October 24, 2009 - Alternating Weekends (Saturdays and Sundays) from 9 am to
6 pm at Mason's Herndon Training Center October 5 -
October 26, 2009 - Mondays, Wednesdays and Fridays from 6 pm to 10 pm at Mason's Arlington
Campus
Security+
October 30 -
November 16, 2009 - Mondays, Wednesdays and Fridays from 6 pm to 10 pm at Mason's Arlington
Campus (Metro Accessible)
Oracle 11g Database Administration
September 28 - February 28, 2010 -
Mondays and Wednesdays from 6 pm to 10 pm at Mason's Arlington Campus (Metro
Accessible)
Oracle
11g SQL
September 28 - October 28, 2009 -
Mondays and Wednesdays from 6 pm to 10 pm at Mason's Arlington Campus (Metro
Accessible) Oracle
11g PL/SQL
November 4 - November 9, 2009 - Mondays
and Wednesdays from 6 pm to 10 pm at Mason's Arlington Campus (Metro
Accessible)
Oracle 11g Certified Associate
November 16 - December 21, 2009 - Mondays and Wednesdays from 6 pm to 10 pm at Mason's Herndon Training Center
Oracle 11g Certified Professional
January 4 - February 8, 2010 - Mondays
and Wednesdays from 6 pm to 10 pm at Mason's Arlington Campus (Metro
Accessible)
Microsoft Office Sharepoint Server 2007
November 3 - December
8, 2009 - Tuesdays and Thursdays from 6 pm to 10 pm at Mason's Sterling Site
MCSE: Microsoft Certified Systems
Engineer 2003 (MCSE)
October
13 - March 30, 2010 - Tuesdays and Thursdays from 6 pm to 10 pm at
Mason's Arlington Campus (Metro Accessible)
Certified Information System Security
Professional (CISSP)
October 20 -
January 7, 2010 - Tuesdays and Thursdays from 6 pm to 10 pm at Mason's Herndon Training Center
Web Design and Developer
October 17 -
March 20, 2010 - Alternating Weekends (Saturdays and Sundays) from 9 am to 6 pm
at Mason's Arlington Campus (Metro Accessible)
Certified Hacking Forensic Investigator
November
7 - December 20, 2009 - Alternating Weekends (Saturdays and Sundays) from
9 am to 6 pm at Mason's Arlington Campus (Metro Accessible)
Sun Certified Java Programmer
October 28 -
January 4, 2010 - Mondays and Wednesdays from 6 pm to 10 pm at Mason's Sterling Site
Certified Ethical Hacker
October 17 - December 13, 2009 - Alternating Weekends (Saturdays and Sundays) from
9 am to 6 pm at Mason's Arlington Campus (Metro Accessible)
Microsoft Certified Application
Specialist
November
2 - January 4, 2010 - Mondays and Wednesdays from 9 am to 5:30 pm at Mason's
Herndon Training Center
Microsoft Project
October
7 - October 9, 2009 - Wednesday through
Friday from 9 am to 5:30pm at Mason's Herndon Training Center
February 3 -
February 5, 2010 - Wednesday through Friday from 9 am to 5:30 pm at Mason's
Herndon Training Center.
NEW MEDICAL TECHNOLOGY Programs for careers in the Healthcare
Industry
Medical Office
Administration
October
26, 2009 to February 12, 2010 - Mondays,
Wednesdays and Fridays from 9 am to 1 pm at Mason's Arlington Campus (Metro Accessible)
December 15, 2009
to May 11, 2010 - Tuesdays and Thursdays from 6 pm - 10 pm at Mason's
Sterling Site
Medical Billing and
Coding
November
9, 2009 to February 26, 2010 - Mondays,
Wednesdays and Fridays from 1:30 am to 5:30 pm at Mason's Arlington Campus (Metro Accessible)
Electronic Medical Records (EMR)
November
7, 2009 to January 30, 2010 - Saturdays from 9:00am- 6:00pm at Mason's Sterling Site
December 1, 2009 to
January 12, 2010 - Tuesdays and Thursdays from 9 am - 5:30 pm at Mason's
Arlington Campus (Metro Accessible)
Please visit our web site at http://ite.gmu.edu/techadvance for all course descriptions and schedule
information.
For more information about
TechAdvance programs please call the Program Director at 703-993-1551 or email advance@gmu.edu |
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