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 Feature Article
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Executive Development
Executive Coaching
By
Steve Gladis, PhD
What is Executive Coaching?
Unlike consultants and other business professionals with
specific content expertise (finance, law, accounting), executive coaches enter
organizations asking probing questions rather than offering judgments. Coaching
utilizes a systematic methodology of inquiry that encourages the answers to emerge
from the executive or team being coached.
However, the executive coach drives the solution through a rigorous
process involving self-discovery and awareness; goal setting and
accountability; action learning and execution; and evaluation and revision.
What is the Coaching Process?
The coaching process begins with the clients' realization that
they need assistance getting to the next level, solving an issue, or modifying
a behavior that might be blocking their pursuit of success. Often, the
organization's human resources department, senior management, or corporate
board will not only initiate the process but also pay for it.
Phase One-Self Discovery and Awareness
The coach works
with clients to help them discover what motivates them - their strengths, challenges,
likes and dislikes. Using a personality indicator, a number of exercises, and
many probing questions, the coach elicits key information about how to best
understand clients and how to work with them effectively and efficiently to
bring about the desired results. While the coach will certainly consider
organizational input from the human resources department and CEO, ultimately
the relationship between the client and the coach is the primary one, which remains
committed to coach-client confidentiality.
Phase Two-Goal Setting and Accountability
With the guidance
of the coach, clients articulate, first verbally and then in writing, the goals
and objectives that are important to addressing their challenges. Together,
coach and client determine specific goals and objectives for which both will be
accountable. These objectives must be reasonable, motivating, measurable and
directly related to the desired end state. Clients should share these goals and
objectives with key 360-degree stakeholders in the workplace, including
subordinates, peers, and supervisors, for their support. However, the decision to share any specifics
of the coaching process is solely the client's choice.
Phase Three-Action Learning & Execution
Clients learn new
ways of tackling challenges through positive inquiry as they discuss issues and
approaches. Guided by the coach, clients will conduct personal research to
solve their challenges and to build new capacities. Thus, the solutions emerge
from the clients, stimulated by the coach, who will offer guidance, assignments,
and direction. At the same time, both the coach and client will rigorously track
progress and reset goals and objectives as required.
Phase Four-Evaluation & Revision
Every three months
the coach will evaluate progress toward clients' goals and objectives. This is
often accomplished by surveying key client stakeholders for objective
evaluation. Further, based on feedback from stakeholders, the coach and clients
will revise and/or develop new goals and objectives for the future, thus
resetting the cycle until clients have accomplished their goals.
In
summary, executive coaching is a powerful, cost-effective way to provide
support for leaders and leverage their strengths for the benefit of themselves
and the entire organization. And when
combined with training, executive coaching can significantly boost talent
development in any company.
Visit Steve Gladis'
web site or follow him on his blog and twitter.
Web site: www.stevegladiscommunications.com
Leadership Blog: http://survivalleadership.blogspot.com/
Twitter: http://twitter.com/SteveGladis
Steve Gladis is a well
known executive coach and the presenter of our highly successful Leadership Communication Certificate Series which is presented in the spring and fall. He has recently published a book on the
subject of coaching and shares this article on Executive Development.
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Instructor Highlights
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Raven Henderson
Upbeat, Entertaining, and Data-packed Training
Raven Henderson provides upbeat,
entertaining, and data-packed training to business professionals,
focused on internal audit professionals and risk advisers. A professional trainer and consultant with a diverse background in
accounting, auditing, and finance, her
experience includes financial reporting, internal audit management, consulting
and training, risk assessment, and organizational leadership. She has been in the internal auditing
profession for over ten years auditing non-profits, mortgage operations,
capital markets, mortgage-backed securities, financial services, human
resources, and corporate affairs (budgeting, procurement, purchase cards,
travel, etc.). She has assisted several
Fortune 500 companies in establishing an internal audit department, redesigning
internal audit processes, and developing and implementing Sarbanes-Oxley (SOX)
programs.
Henderson
has been a facilitator for the Institute of
Internal Auditors (IIA) since 2001 teaching courses in communication
techniques, interview skills, leadership skills, audit report writing,
financial statements audits, IIA standards, skills for beginning and
experienced auditors, enterprise risk management, internal controls, corporate
governance, and operational auditing.
Henderson received her BS in accounting from Virginia Commonwealth University
located in Richmond. She is a Certified Public Accountant, Certified
Internal Auditor, and Certified Financial Services Auditor. She's an active member of The IIA, including President, board member, and chairperson positions for the NOVA and Charlotte chapters. She is also a member of the
American Institute of Certified Public Accountants.
Henderson teaches Mason's Certified Internal Auditor Certificate program.
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New Program Announcements
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Financial Analysis For Managers
Gain an understanding of accounting basics!
This one-day course, Financial Analysis For Managers, will provide you with an understanding of the basics of accounting, the links to financial statements, analysis of financial statements, and the economic analysis of investments. This course also touches on several advanced concepts such as ratio models, valuations abased on "EBITDA (Earnings Before Interest Taxes Depreciation and Amortization) and exit values for when business are sold. Click here to learn more.
September 11, 2009
at Mason's Herndon Training Center
Call 703-993-4800 or visit our web site for more information.
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Facility Management
Summer Session
Facility Management
Schedule Available Now!
Now is a great time to register for the Professional Certificate in Facility Management and advance
your career. Courses in this program are designed for professionals at every
career level with backgrounds in the fields of engineering, architecture,
buildings operations and maintenance, property management, interior design,
business administration, or anyone with an interest in the field of facility
management.
Fairfax Campus
Principles of Facility Management
Tuesdays,
May 26 - July 7 6:30-9:30 pm
Future Issues in Facility Management
Thursdays,
May 28 - July 9 6:30-9:30 pm
Prince William Campus
Facility Financial Management
Tuesdays,
May 26 - July 7 6:00-9:00 pm
Loudoun Site
Communications for the Facility Manager
Thursdays,
May 28 - July 9 4:30-7:30 pm
Washington DC Location
Environmental Health & Safety Issues
Tuesdays,
May 26 - July 7 6:30-9:30 pm
Communications for the Facility Manager
Wednesdays,
May 27 - July 8 6:30-9:30 pm
Tech Systems
Thursdays,
May 28 - July 9 6:30-9:30 pm
Click here for full course descriptions and to download the
registration form. For more information, email Joy Roach at jroach1@gmu.edu or call
703-993-8335.
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Leadership Communication Certificate Series
If you didn't have a
chance this spring to attend the Leadership Communication Certificate Series, don't fret! Dr. Gladis returns to OCPE this fall
with his four part highly participatory half-day seminars. Conveniently held at the Center for
Innovative Technology in Herndon,
Virginia from 8:30 am to 12:30
pm, the seminars are scheduled every other week to accommodate the busy
business professional.
Seminars are $450
each. Or register for the full certificate series at a special package rate of
$1,495 and receive a complimentary seat in the workshop The Transparent Leader!
Fall 2009 Schedule
September 22 - Team
Writing
October 6 - Dynamic
Presentations
October 20 - Powerful
Persuasion
November 3 -
Leadership Communication Styles
Additional
Workshop!
The Transparent Leader
November 17, 2009, $150
Click
here to review detailed course and registration information or contact
Rosalynn at rdhrama1@gmu.edu or call
703-993-2113.
Early Bird Discount through July 31st
Register for the full series and workshop
at the discounted rate of $1,260 |
Fundamentals of Government Contracting
This two-day overview introduces the student to the world of contracting with the federal government. It provides a description of its unique characteristics and terminology, as well as the roles of government personnel. Learn about indirect rates, how to read the FAR and CAS, major regulatory compliance requirements, and the audits that arise out of them. The procurement cycle, how to read a government contract and the current regulatory environment will also be discussed. This course sets the agenda for the rest of the Contracting with the Federal Government series. Learn more. 2009 students are saying:"This course is a must for Government Contracting
professionals."
"This course was excellent! I didn't know what to
expect and was pleasantly surprised.""I strongly recommend this as the introductory
course to Government Contracting."Register now for a class that fits your schedule!July 6-7, 2009orAugust 17-18, 2009
Mason's Herndon Training Center Contact us at 703-993-4800 or click here for more information including full 2009 schedule of courses!
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Project Management - Strategy and Program Management
Many organizations face significant challenges as they deal with increasing
demands for greater speed, product quality, and reduced cost - faster, better,
cheaper. The causes for these demands
include newly competitive markets, reduced barriers to international trade,
rapid advances in information technology, and a dynamic world economy. In this environment, the key to success for
global firms is to use available resources in more effective ways to implement
the enterprise's strategy. It is vitally
important that firms identify long-term objectives and the strategies that will
lead the organization to success in a global marketplace. While identifying strategic paths is
difficult, of even greater significance is how best to implement the resulting
strategies. Many firms have successfully
turned to the disciplines of project, program, and portfolio management to deal
with how best to implement strategy. The
result has been improved revenues and profits.
This two-day course, Strategy and Program Management, focuses
on how firms can gain a competitive
edge by adopting and implementing a full project, program, and portfolio
management structure that will improve the effectiveness and efficiency of the
whole organization.
You will learn:
- why project management has become the most successful technique for
implementing strategy
- how the discipline of project management supports strategy
achievement
-
how program management will greatly increase
organizational effectiveness during the implementation phase
June 9-10, 2009
at Mason's Herndon Training Center
This course is only offered two times per year.
Fall 2008 students said -
"This course was ideal in defining
strategy and understanding strategy formation in a corporation. The course was
also instrumental in gaining ideas and insights when it comes to project
selections and managing your company's portfolio."
"It provided me with the high level view and
approach to PM that I was looking for." "Great linkage of traditional strategic planning
and PM."
"Gained insight to different types of decision
making processes.""[Recommend this course] for those looking to make this a career, not a
job or just a certificate, take the class it is an insight to the next level."
Contact us at 703-993-4800 or click here for more information including full 2009 schedule of courses!
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Internal Auditing - Business Management Skills
Distinguish Yourself. Become a Certified Internal Auditor.The CIA is the only globally accepted designation for internal auditors. It is the standard by which internal audit professionals demonstrate their knowledge and competence in the areas of governance, risk and control. This course, Business Management Skills, is the fourth in the Certified Internal Auditor Certificate series, utilizing The Institute of
Internal Auditors CIA Learning System program, designed to provide
comprehensive and flexible training to CIA candidates worldwide. Topics covered include: - Strategic management
- Global business environments
- Organizational behavior
- Management skills
- Negotiating
Internal Auditors at all stages of career development will benefit from this program.
June 13, 2009
at
Mason's Arlington Campus
Enroll now! Contact us at 703-993-4800 for to register or for more information.
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Business Ethics for the Human Resource Professional
There's still time to enroll!
Want to build your expertise in managing business ethics issues?
Interested in exploring the issues inherent in business ethics and in
establishing an ethical climate in your organization?
This six-week online course, Business Ethics for the Human Resource Professional, gives you the opportunity to explore ethics
related problems and concerns in today's dynamic business environment
from the human resource perspective. Areas of focus include
stakeholder analysis, corporate social responsibility and
sustainability, and ethical reasoning models.
You will
benefit -
- Learn important knowledge and skills you can
use immediately in your day-to-day job.
- Participate in virtual class discussions - a
dynamic environment for exchanging ideas and developing strategies to
cope in today's global work environment.
 - Earn 18 strategic recertification credit
hours.
Click here or call 703-993-4800 for more information!
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Gatlin Online Programs
Stay In Tune:
Gatlin's Education Trends Blog
Gatlin Education Services, our
partner in offering a wide range of online programs, maintains a blog where you'll find the
latest in online and traditional education trends. Postings are comprised of articles from news
groups throughout the country and abroad.
Find stories related to the field you're currently in or success stories
from students enrolled in Gatlin courses.
The blog is updated daily and there's sure to be an article in there for
everyone. Click here to go directly
to the Education Trends Blog.
Visit our web site
and review our full portfolio of courses today!
For more information, e-mail Rosalynn at rdhrama1@gmu.edu or call 703-993-2113.
Go Mason! Mason Alumni register today and receive a 10% discount!
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Paralegal Certificate Program
Now also available at Mason's Prince William Campus!
This intensive, nationally acclaimed Paralegal Certificate program is
designed for beginning as well as advanced legal workers. Students will
be trained to assist trial attorneys, interview witnesses, investigate
complex fact patterns, research the law and assist in preparing cases
for courtroom litigation. The instruction is practice-oriented and
related to those areas of the law in which legal assistants are most in
demand. Click here to learn more. May 30- July 12, 2009
Arlington Campus
September 12 - October 25, 2009
Arlington Campus
September 26 - December 19. 2009
Prince William Campus
Call 703-993-4800 for more information!
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TechAdvance
Information Technology
Programs
Learn.
Grow. Advance.
Advance your career with a university program designed for the busy schedule of working professionals. Our goal
at George Mason University is to provide quality, hands-on training to prepare
students for real world job responsibilities and certification tests.
For more information about TechAdvance
programs, please call the Program Director at 703-842-7404 or email advance@gmu.edu
Mention this newsletter
and get a 10%
discount on the following classes!
Check
out our Training "Stimulus" Offer:
Register two for a course, and the third
is registered FREE!
(Only one offer can be used at a time)
In
accordance with DoD 8570.01-M, "Information Assurance Workforce
Improvement Program," providing guidance and procedures for training,
certification, and management, George Mason University is proud to offer the following sessions of the Certified Information System Security
Professional (CISSP) Program. Certified Information System Security Professional (CISSP) Fast Track
May 4 - July 13 - Mondays and Wednesdays from 6 pm to 10 pm at Mason's Herndon Training Center
IPv6 Fundamentals
June 2 - July 2 - Tuesdays and
Thursdays from 6 pm to 10 pm at Mason's Loudoun Site
Expanded course offerings now available at Mason's Arlington Campus - easily accessible via Metro's Orange Line!
Information
Technology Foundations (A+, Network+, MCP, CCNA, Security+)
May 18 - September 9 - Mondays, Wednesdays and Fridays from 6 pm to 10 pm at Mason's Arlington Campus (Metro accessible)
June 6 -
November 22 - Alternate Weekends (Saturdays and Sundays) from 9 am to
6 pm at Mason's Herndon Training Center
A+
May 18 - June 12 - Mondays, Wednesday and Fridays from 6 pm to 10 am at Mason's Arlington Campus
June 6 -
July 18-- Alternate Weekends (Saturdays
and Sundays) from 9 am to 6 pm at
Mason's Herndon Training Center
Network+
June 6 - June 20 - Alternative Weekends (Saturday and Sundays) from 9 am to 6 pm at Mason's Arlington Campus
June 13 -
June 27 - Saturdays from 9 am to 6 pm at Mason's Loudoun Site in Sterling
Microsoft Certified Professional (MCP)
May 2 to May
16 - Alternate weekends (Saturdays and Sundays) from 9 am to 6 pm at
Mason's Herndon Training Center
July 8 - July 20 - Mondays, Wednesdays, and Fridays from 6 pm to 10 pm at Mason's Arlington Campus
Cisco Certified Network Associate (CCNA)
May 30 to June
27 - Alternate weekends (Saturdays and Sundays) from 9 am to 6 pm at
Mason's Herndon Training Center
July 24 to
August 14 - Mondays, Wednesdays and Fridays from 6 pm to 10 pm at Mason's Arlington
Campus
Security+
July 11 to July
26 - Alternate Weekends (Saturdays and Sundays) from 9 am to 6 pm at
Mason's Herndon Training Center August 19 - September
9 - Mondays, Wednesdays and Fridays from 6 pm to 10 pm at Mason's Arlington
Campus (Metro Accessible)
Oracle 11g Database Administration
May 11 to September 16 - Mondays and
Wednesdays from 6 pm to 10 pm at Mason's Arlington Campus
July 27 to November 30 - Mondays
and Wednesdays from 6 pm to 10 pm at Mason's Herndon Training Center
Oracle
11g SQL
May 11 to June 15 -
Mondays and Wednesdays from 6 pm to 10 pm at Mason's Arlington Campus
July 27 to August 26 - Mondays and
Wednesdays from 6 pm to 10 pm at Mason's Herndon Training Center Oracle
11g PL/SQL
June 22 to June 24 - Mondays and
Wednesdays from 6 pm to 10 pm at Mason's Arlington Campus
September 2 to September 9 - Mondays and Wednesday from 6 pm to 10 pm at Mason's Herndon Training Center
Oracle 11g Certified Associate
July 6 to August 5 - Mondays and
Wednesdays from 6 pm to 10 pm at Mason's Arlington Campus
September 16 - October 19 - Mondays and Wednesdays from 6 pm to 10 pm at Mason's Herndon Training Center
Oracle 11g Certified Professional
August 12 - September 16 - Mondays
and Wednesdays from 6 pm to 10 pm at Mason's Arlington Campus
October 26 - November 30 - Mondays and Wednesdays from 6 pm to 10 pm at Mason's Herndon Training Center
Microsoft Office Sharepoint Server 2007
June 27 to
July 25 - Alternate Weekends (Saturdays and Sundays) from 9 am to 6 pm
at Mason's Arlington Campus
Web Design and Developer
June 1 - October
12 - Mondays and Wednesdays from 6 pm to 10 pm at Mason's Loudoun Site in Sterling
Advanced Web Developer with ASP.Net
May 5 to September 1 - Tuesdays and Thursdays from 6 pm to 10 pm at
Mason's Herndon Training Center
MCITP: Enterprise Administrator Windows Server 2008
June 2 to October 8 - Tuesdays and Thursdays from 6 pm to 10 pm at
Mason's Arlington Campus (Metro accessible)
Accelerated Programs for experienced IT professionals
CCNA Fast Track:
June 1 to June 5 - Monday through Friday from 9 am to 5 pm at Mason's
Arlington Campus (Metro accessible)
Certified Information
System Security Professional (CISSP) Fast Track:
June
8 to June 12 - Monday through
Friday from 9 am to 5 pm at Mason's Arlington
Campus (Metro accessible)
IPv6 Fundamentals Fast Track
July
20 to July 24 - Monday through Friday from 9 am to 5 pm at
Mason's Arlington Campus (Metro accessible)
Please visit our web site at http://ite.gmu.edu/techadvance for all course descriptions and schedule
information.
For more information about
TechAdvance programs please call the Program Director at 703-842-7404 or email advance@gmu.edu |
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