Paperwork..Paperwork..And More Paperwork
In today's world, we are inundated with e-mails, text messages, deadlines, paperwork. It's sometimes hard to remember what is next on our to do list. So, what happens when a sample arrives at NHML without paperwork. Delays as we try to figure out the contact, type of testing, etc that is specifically needed for the sample. Without the correct documentation, the sample can not go forward into the lab.
In order for NHML to enhance our services, we strongly encourage everyone to include paperwork with their samples.
Paperwork should always include:
Company Name
Contact Name
E-mail address (reports are e-mailed to our customer)
Contact number including extension #
Brief description of testing needs
Amount quoted if one has been received
Deadline if one is required
Purchase order # if required, or credit card info (please check with your purchasing dept beforehand)
For your convenience, NHML has a sample submission form that can either be e-mailed in to us or printed to be shipped with sample. A link to the form has been provided:
http://www.nhml.com/nhml_sample_request.cfm
