When restaurant operators think of
promotions, discounts
immediately come to mind. However, promotions are far more than just menu price
reductions. There is a broad variety of promotional
techniques that restaurateurs
can use to
attract customers, ranging from integrated menu promotions to
special events and coupons. Effective use of promotions depends on selecting
the right approach, based on business
goals and
objectives.
Over the past few years, new
Internet-based technologies have
dramatically changed the way that consumers gather information and communicate. The majority of
people today use
email and increasing numbers of these consumers are using
mobile devices to access the
Web and their email. Not to mention that
text
messaging has become a significant method of communication. During this economic downturn, the
competition for consumer
dollars continues to grow. Independent operators must go head-to-head with
chains that have deep pockets, large marketing budgets, and frequent
promotions. Promotions are a proven way for
independent restaurants to attract
new customers and
increase visits from loyal customers. Promotions don't have
to be expensive. With some creative thinking and advance planning, operators
can
drive more
traffic through the door throughout the year.
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