 The Power of Trade Dollars
Participate in a b2b trading community to thrive during distressed economic times. Bad news seems to dominate the news these days. Unemployment is up. The availability of credit is down. Consumers are nervous and increasingly more reluctant to part with whatever disposable income remains in their hands. All these factors add up to a dismal looking 2009 for restaurant operators.... Right?
Not necessarily. As viewers of MSNBC and Fox Business News Fox Business News or readers of the New York Times have recently learned, the ancient practice of bartering has been reinvented in the 21st century economy, and is helping small business owners succeed and even thrive.
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Redefining "Service"
How to identify and deliver desired service outcomes
Service has long been the sacred cow of the hospitality industry. Everybody talks about it, but few managers dare to question or challenge what 'service' really means. Over the last few decades, service has attained almost a ritualistic significance. We have stopped asking why we're doing certain things or what we really need to do. Instead, we focus our energies on how things are supposed to be done. There is a lot of emphasis on following exact steps and procedures. As the best hotels are rapidly discovering, this approach has many limitations. In their best-selling book "First, Break All The Rules" Marcus Buckingham and Curt Coffman made a startling observation: "There are no steps leading to customer satisfaction."
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 Why Operators Should Go Green and Practical Steps for Doing It
Being environmentally friendly makes good business sense. Going green is not just the right thing to do; it can benefit your bottom line. In fact, conserving natural resources and reducing waste can reduce restaurant operating costs, which is critical in these challenging times, and being environmentally friendly can be a great way to bring more customers in your door.
Sysco has reviewed foodservice industry publications, articles, and best practices in the area of sustainability. The collective wisdom
of these sources has been distilled to provide actionable advice.
Certainly every operator has heard something about sustainability and "going green." As operators are considering environmentally related steps they might take, many operators are asking, "Why should we go green? What are the benefits? How do we do it? What do we do? What resources are available to assist me?" > DOWNLOAD FULL STORY
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