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 Above the Fold
   News from Eiler Communications
-February 2009-
Newsletter Contents
Eiler Thoughts..
Twitter
Eiler Insights

About Eiler

Eiler Communications is a public relations and marketing communications firm in Ann Arbor, Mich., servicing established and emerging companies in the technology, financial services, biotechnology and healthcare industries.
 
Did you know that there are 175 million people on Facebook and counting?

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Please feel free to contact Eiler Communications for any questions or quotes regarding new business!

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"To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others."

~ Anthony Robbins



"Business has only two functions - marketing and innovation."

~ Milan Kundera
 

EILER THOUGHTS....

How PR Helps Steer The News

There seems to be some debate if PR professionals are manipulative or if they are simply trying to alert the press about their client's newsworthy stories. In a recent article by Seth Brown in the USA TODAY he stated that a recent U.K. newspaper spoke of the PR industry as Sleazy. Disingenuous. Scumbags.

Well, as Public Relations professionals we had something to say about the statement.

A study in the Columbia Journalism Review found that more than half the stories in an edition of the Wall Street Journal "were based solely on press releases." So it is obvious that PR informs a large part of news stories. But, if it were not for PR professionals "hunting" down news to share with journalists then where would they get their news? 

Public Relations is a third party endorsement of a product or service and that is much more valuable than a contrived ad in a newspaper or magazine. Most PR professionals strive only to make journalists aware of important news.  

If you compare a PR campaign to a typical high profile print or on-line campaign, PR has a relatively low cost. This is even more the case when you apply Social Media Marketing to the picture. SMM is often inexpensive, but can be time consuming and that is where a PR agency can help you drive traffic to your site. Blogging has become a free form of expression and often has opinion focused content. People want help to convey their ideas the best way possible, and PR can provide that to businesses and individuals.

Last, but not least, most non-profit companies do not have the budgets for high profile advertising campaigns and rely heavily on PR companies to gain exposure for their organization.

Sleazy. Disingenuous. Scumbags. I don't think so. We are just here to help companies and individuals express their news and opinions.



How Do I Use Twitter In My Business?

According to the IDC,Internet users spend an average of 32.7 hours online each week. That's close to half the time they spend on any media (70.6 hours), twice the time they spend watching TV (16.4 hours) and close to eight times as much time as they spend reading magazines and newspapers (3.9 hours). The two fastest growing categories are video and social media
(Facebook, MySpace, Twitter, Wikipedia, Blogs, YouTube, etc).
Clearly, attention is shifting on-line for all of our social and business needs.

Abrams Research recently asked over 200 social media leaders at the Social Media Week 2009 conference, what social media site would you recommend your business to pay for
(if they had to)? Twitter beat Facebook by more than two to one. Why? One of the most typical responses was, " It is the quickest way I've seen to spread information virally to a wide scope of people attached in a lot of random ways."

So, what is Twitter?

Twitter is a free social messaging utility for staying connected in real-time and is one of the fastest growing communities online. It allows people to send public or private messages in 140 characters or less via the web or mobile phone. Think of it as a Facebook status update on steroids. The idea is to sign up and find people that you want to follow. Once you follow them, you receive updates minute by minute on whatever they "tweet". A "tweet" is a 140 character or less statement or link to information.

For instance, I follow people that are relevant to my business. By sharing quick bits of information, I can stay connected to them, know their interests and appeal to them for my professional or personal needs. The key is to "tweet" about relevant topics. No one cares if you are having coffee (unless of course you own a coffee business and are sharing your favorite brew). As a Twitter courtesy, if you follow someone they usually follow you back so, get out there and start following and watch your site grow!   Think about this. If you send out one "tweet" that directs your followers to relevant news about your business, which directs them to you or your website- you can reach thousands of Twitter followers by the minute.

The key: No one likes a constant sales pitch. Twitter about relevant issues that pertain to your business or your interests. This will position you as an expert and drive traffic to your site.

Jennifer L. Peak

Eiler Insights

Demystification of Social Media
by Larry Eiler

Social Media Marketing is an incredible mystery. Facebook has over 175 million members for mainly personal info and there are an estimated 112 million bloggers in action. LinkedIn has 35 million users that are mainly business related. People get their names increasingly on the Internet and newspapers and magazines are evolving into a new delivery.

Point
We are in a time of enormous change in delivery and receipt of information.

New Media Methods Abound

The Fifth Era of Marketing ( Contemporary Marketing Boone and Darr) is here!

1. Production - Product sells self
2. Sales- Competition forced sellers to promote
3. Marketing- Shift from seller's market to buyer's - convince me
4. Relationships- Partnerships to extend reach
5. Wired- Ways people get information and how it is delivered.

Guest Writer

Selling Smart

By Joe Marr
The Sandler Sales Institute
www.marrsales.com

Does Your Message Get'em in the Gut?
Will prospects switch to a telecommunications provider that offers "The Widest Coverage" when their current network works ok? Will prospects buy copiers with "Enhanced Duplex Color" when most of their copying is single-sided B/W? Will they sign up for internet service that offers "Lightening Fast" connections when they mostly just use it for e-mail? Unlikely... unlikely... and unlikely!
 
You won't capture a prospect's attention with grandiose claims, regardless of how Revolutionary, Tested, or Enhanced they may be Rather it's better to describe your product by the way it resolves a specific problem the prospect has.

Your message, whether on the air or in print, should be focused on a typical prospect's problem For example rather than tout "widest coverage," ask, "Does some of your family live just outside of your calling area?" Or rather than "lightening fast internet connections," ask "Does it take longer to download your e-mail than it does to read it?"
 
Nobody really hears superlative claims like New, Improved, Fastest Enhanced or Most Effective because they've been so overused. But if a person is frustrated with a problem situation you describe, they're a more likely prospect. Therefore, more likely to "tune-in" on a gut-level, and listen to the rest of your message.
 
Once you get them tuned-in by demonstrating your understanding of their problems, follow by sharing how you resolve them. If you want to capture your prospect's attention, focus your message on the problems, concerns, or challenges they face. If you want to keep their attention, follow with how you deliver what you promise.
�Copyright 2007 Marr Professional Development Corporation

Joe Marr is a public speaker, sales and management consultant and trainer, and runs the Sandler Sales Institute at 2750 South State Street in Ann Arbor.  To reach him call: (734)821-4830 or visit his website at: www.marrsales.com