SPARK PLUG: The 5 Ws of Social Media

If you're like me, you are amazed at how President Obama has used the internet to campaign, rally voters together and raise over $30 million. Our first "internet President" got me thinking about how social media can work to our advantage within our own organizations.

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What?
Social media is text, video, images, photos, audio and other media generated by and shared with everyday people from decentralized sources. Therefore, any website that invites you to interact with the site and with other visitors falls into the definition of social media.

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Who?
Currently, President Obama has 1,359,387 followers and counting on Twitter. My.BarackObama.com, commonly referred to as MyBO, is the networking site that set our current president apart from other candidates. Supporters created groups, organized events, raised money, and interacted on this outlet specifically designed for Obama supporters.

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Celebrity, Hugh Jackman got fans and Twitter users talking when he tweeted, I will donate $100K to one individuals favorite non-profit organization. Of course, you must convince me why by using 140 characters or less. Replies came pouring in, and he decided on two charities: charity: water and Operation of Hope.

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JetBlue started out as just another discount airliner but it has boomed in the recent years. Aside from new planes and successful advertising, the airline has adopted social media in its marketing mix. Run by two JetBlue employees-Morgan and Gigi, the company's Twitter account welcomes comments from flyers and gives personal feedback to questions about TSA guidelines, flying tips, and other travel concerns. 

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Where?  
Social media is internet-based but can also help to facilitate face-to-face meetings and events. For instance, on Twitter, users tend to chat or tweet with other people based on their interests and by industry type. Sometimes, these users plan a tweetup, where they meet offline to casually talk further.

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Why?  

 

Its affordable, measurable, customizable and easy to use! Most sites, including Facebook and Twitter are free and are simple to set up. Social networking sites allow companies to see who is interested in their online presence, which makes it is easier to reach customers and those who want to find out more about your services.  Personalizing sites with your company brand, colors and logo also give viewers the feeling that your organization takes its online presence seriously. 

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When?
Trying to decide when to jump into the world of social media? Our answer is NOW! Don't wait any longer. Spotlight Communications can help you create a winning social media strategy that is sure to get you on the right path to making and keeping the connections your brand needs. For more tips and advice like this, please read the rest of this article on IGNITE
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