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Ducab Dubai MD and GMs
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Estonia TV
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Capsicum Chefs School management, Cape Town
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TEC Cape Town
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CNC3 TV Trinidad
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| UPCOMING PUBLIC KEYNOTES & WORKSHOPS |
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| Vistage International |
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Directors' Workshop
Newry, Northern Ireland
Wednesday 17th June
0715 - 1630
'Staying in the Helicopter®' - the key to profitable growth in good times or bad
More information:
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| Professional Speakers Association North West Chapter |
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City Inn
Piccadilly
Manchester
Tuesday 7 July 2009
6pm to 9.30pm
'Staying in the Helicopter®' - for a sparkling speaking business
More information:
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| Professional Speakers Association North East Chapter |
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Holiday Inn
Garforth
Wednesday, 22 July 2009
6pm - 9.30pm
'Staying in the Helicopter®' - the key to profitable growth in good times or bad
More information:
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| Academy for Chief Executives |
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CEO Workshop
Slough
Wednesday, 26 August 2009
0730 to 1630
'Staying in the Helicopter® - the key to profitable growth in good times or bad
More information:
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| Academy for Chief Executives |
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CEO Workshop
Exeter
Tuesday, 8 September 2009
8am to 4.30pm
'Staying in the Helicopter®' - the key to profitable growth
More information:
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| German Speakers Association Convention |
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Dorint Hotel
68161 Mannheim
11-12 September 2009
All Day
Staying in the Helicopter ® - for a Sparkling Speaking Business
Keynote
More information:
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| HR Conference "Zukunft Personal 2009" |
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Cologne
Tuesday - Thursday 22 - 24 September 2009
All Day
'Staying in the Helicopter®' - the real job of the HR professional in challenging times
More information:
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| Professional Speakers Association France |
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One Day Workshop
Paris
Saturday 10 October 2009
'Staying in the Helicopter®' - for a sparkling speaking business
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| Central & Eastern European People Management Summit '09 |
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Hilton Hotel
Vienna
19-20 October 2009
8am - 4.30pm
'Staying in the Helicopter®' - the real job of the HR professional in challenging times
More information:
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The Helicopter
Business Alert Vol5 No3
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Q3/2009
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Another hectic few months!
I've been privileged to be in Cape Town,
Tallinn, Dubai, Frankfurt and Port-of-Spain
if as well as some fascinating places in the
UK and Northern Ireland.
I've listened to some of the most amazing
people - some my fellow professional speakers
- others like Roelf Meyer, the "father" of
the new democratic constitution of South
Africa who mesmerised us with his gentle
insights and infinite patience.
I've met amazing people - how many of us
discovered in our 20s that her mother spent
five years banished to Siberia when she was a
teenager, many thousands of miles from your
home in Estonia?
I ran a workshop for TEC
South Africa at the
premises of a successful and growing film
studio - only to be told that Clint Eastwood
was filming in the room next door!
I worked with South Africa's Women
Entrepreneur of the year and her team at the
top chef's
school in Africa,
Capsicum.
I have a fascinating new client in Dubai,
Ducab,
the largest cable manufacturer in the
region who is committed to growing, no matter
what. An attitude we can all learn
from.
Talking of growth are pleased to share with
you that at one of the companies where I'm an
Independent Director we have had the major
UK banks fighting to give us finance for
our ambitious growth plans - which is not
what the media tell us should be the case!
We are now moving ahead with a planned move
to new premises and major investment in new
manufacturing plant - exciting times!
Unlike some of my colleagues who are regular
stars on the media (like Graham
Davies and
Alan
Stevens) I've rarely been on TV but in
the last few weeks I found myself on a CNN
talking
about when CEOs should resign,
Estonia
TV and three channels in Trinidad!
Talking of Trinidad what a great place it is
with the most welcoming and accommodating of
people. I spoke at their Excellence in
Business Forum together with five very
impressive "local success stories" - but the
highlight had to be for my wife and I in the
early
hours of the morning watching leatherback
turtles lay their eggs on the beach - awesome!
On the Professional
Speakers Association
front the Convention planning team are
putting together the most fabulous event -
from 13-15 November in Marlow.
If you even
the fleetingly-ist interest in speaking or
hearing some the foremost international
speakers
book now - you won't regret it!
Finally let me remind you of the "Helicopter"
awards for outstanding service and for lousy
service.
Just one "Golden Helicopter" Award this time -
I welcome nominations in either category.
Explanations of why they're being recommended
should be put on my blog to back up the
listing.
Click here
if you want to follow me on Twitter
I hope you enjoy this newsletter and find it
valuable and may I thank you for your support
and smiles.
PS. Book recommendation "The Outliers" by Malcolm Gladwell
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Your Status Quo Is No Longer an Option...
More businesses will disappear in the next year due to a belief in the status quo than for any other reason.
The successful businesses of the future will
be those that are hardwired to, and fully
embrace creativity - no matter what business
they are in.
It's no coincidence that Dell recently
announced results down 60% whilst Apple's
were 31% up nor that Virgin Atlantic has
doubled profits whilst British Airways has
hit record losses.
No matter what our business we have all got
to get out of any belief that the status quo
is an option. We need to be creative (and
not a little risk-taking) in firstly
identifying new markets, deciding how we are
going to approach those markets and in
developing new, innovative, products or
services.
This creativity does not have to be earth
shattering. There is a Volkswagen car dealer
in the north-east of England who have
increased their service income this year by
offering a choice when you book your car in
for service:
"Would you like a loan car or an office?"
What they have done is to set up mini-offices
with all facilities - WiFi, computer,
scanner, printer, copier etc for use by
clients whilst their car is being serviced.
It's done wonders for their business.
Maybe one day a legal practice will fully
embrace e-mail and indeed communicate with
Clients using this medium and maybe website
downloads of important documents. That would
be highly creative for that profession -- and
the first to do it will have an edge on the
competition.
For others it may be that you will need to
recognize and embrace the fact that the top
economies within a few years will be the
so-called "BRIC" (Brazil, Russia, India,
China) countries and go out and sell to them
now.
No matter your business
No matter how successful you are, or have
been,
- you need to change.
More
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Not a lot of people know that........
1 in 10 Americans think President Obama is a
muslim.
During the football world cup in Germany in
the fan parks alone (outside the stadiums)
3.6million sausages and 3.4 million litres of
Budweiser was consumed in 4 weeks.
OLED - technology is the next big thing in
TV. We will have screens that are transparent
and flexible - they could follow the contours
of your wall or we could wrap them around our
wrist.
In Mexico remittances from Mexicans living
abroad are second only to oil in national income.
Womens' cricket is growing in popularity in
Islamic countries since the cricket dress
suits their religious code. Big are Iran,
Qatar and Saudi Arabia.
Madonna was paid $5m to appear in an advert
screened only once - Pepsi's 1989 advert was
pulled after threats to boycott the brand
were made by religious groups.
What was the most commonly used word on the
US moon mission?
Trinidad is just 7 miles from Venezuala.
When Wilkinson Sword met Gillette in a Dutch
court over whose razor was the sharpest, the
judge decreed both could make the claim as
consumers wouldn't believe them anyway.
25% of respondents in a recent UK survey said
they would be prepared to pay between £4 and
£10 for next day delivery.
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Infuriating phrases
- from the book "She
Literally Exploded"
Blue-sky thinking
Species of daydreaming for which
businesses are usually billed by the hour.
Commitment to excellence
Synonym for poor service
Debate
A period of quietness
preceding the introduction by the Government
of an unpopular measure
Executive decision
Nervous
declaration of intent designed to bolster
self-confidence in absence of one's boss
List is endless
An indication
that the speaker cannot for a moment think of
any more examples
Pan fried
Instead of being
fried in an old dustbin lid
Signature dish
Something the
cook is known to be able to make
satisfactorily
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The "Helicopter" Service Awards
I find myself increasingly putting the
service I receive
from organisations into one of two categories
either "outstanding" or " lousy" - there doesn't
seem to be just 'average' any more.
I've introduced therefore
"Golden Helicopter"
outstanding service awards and "Ditched
Helicopter" lousy service awards
You'll find the story behind each in my Blog
Please add your comments and any
recommendations of your own for awards.
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Ditched Helicopter Awards
- for Lousy Service
Alfa Romeo
British Airways
Audi
Selfridges
Intercontinental Hotels
Air Canada
Carlisle City Council
British Airways - again!!
Abbey Bank
Seven Sands Hotel, Dubai
Find out why here
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Roger Harrop is a former plc CEO,
International
Speaker, business advisor,
author, mentor and consultant who inspires
and entertains his audiences with his acclaimed
Staying in the Helicopter series of speeches,
seminars,
workshops and masterclasses focussed on
transformational profitable
growth. Over 5000 CEOs, business leaders and
others have achieved
massive growth in profits and sales through his
thought provoking and entertaining speeches
laced
with real-life stories, anecdotes and humour.
He is President of The Professional
Speakers
Association and a Speaker of the Year with The
Academy
for
Chief Executives
What People Say
"Roger, we have seen a sustained
increase in
revenues and profits as a direct result of
attending
your workshop. Thankyou ! "
Martin Mulligan, CEO,
Martin
Mulligan Group Limited
"Without question Roger's workshops have
been the catalyst in enabling our six operating
companies to unlock the door to profitable
growth and
without exception, everyone has a real desire
to be in
the renewal room and when there, reside in it
permanently!"
Trevor Hebdon,
CEO, H&H
Group plc
"Roger Harrop's Helicopter analogy is a
great one. Having the skills to rise above
the clouds to set the vision and see the big
picture, but also the ability to fly down low
and drive the details are both essential
skills for a successful President or General
Manager. Roger's pragmatic approach and
outstanding delivery make his message
meaningful for all audiences."
Dan Daniel,
Group Executive, Danaher
Corporation
"The sessions were really good - Roger is
particularly skilled at asking the right
questions to make you find the answers to
move forward yourselves as opposed to telling
you what to do. He is a perceptive man who
is clearly skilled in motivating and getting
the best out of people. It is refreshing to
see the train of thought his influence has
provoked company wide."
Caroline Singleton, Sales Representative,
Thomas
Graham & Sons Limited
"It is no coincidence that the Group's
dramatic
improvement in performance, over the last 18
months, relates directly to Roger's
association with
us"
Ian McKernan, Chairman & CEO Molecular
Products Group plc
"Congratulations! - your workshop scored 8.9
in the survey results which is very good"
Maneesh Garg, Education Chair, Young Presidents
Organization, Lagos
Roger Harrop is a Member of SPEAKERS
WITH CONTENT
T:
+(44)1491613635
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