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In this issue...
  • Winning Through the Downturn
  • New "Helicopter" Programmes
  • Some stuff for you
  • The "Helicopter" Service Awards

  • Images of the Month
    Canadian Business Council, Dubai
    Butane Group workshop, Iran
    with Nido Qubein

    speaking at The Canadian Business Council, Dubai
    ******************
    Butane Group Workshop, Tehran
    ******************

    with Nido Qubein
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    UPCOMING PUBLIC KEYNOTES & WORKSHOPS

    Thames Valley Chamber of Commerce

    West Berks Business Lunch
    Donnington Valley,
    Old Oxford Road
    Newbury RG14 3AG

    Friday 8th August
    1230pm

    More information

    The Institute for Independent Business

    Heritage Motor Centre
    Gaydon
    CV35 0BJ

    Friday 26th September
    1130am

    More information

    Staying in the Helicopter Workshop

    Marriott Hotel
    Karachi
    Pakistan

    Friday 17th October

    More information

    Various in Dubai

    Dubai

    Sunday 19th - Friday 24th October

    Professional Speakers Association

    Annual Convention
    Forest of Arden Resort
    Meriden, CV7 7HR

    7th - 9th November

    More information

    Cambridge Leaders Group Workshop
    Wednesday 12th November

    More information

    The Helicopter
    Business Alert
    Q3/2008

    with Bill Strickland

    I am often asked "don't you get tired of travelling" -- and the answer is that I don't. People and countries are so fascinating.
    I seem this year to have been majoring on Muslim countries -- and not surprisingly it is only by visiting them that you dispel some of the myths. For example I feel safer in most Muslim countries than I do anywhere else.

    I'm just back from a week speaking in Iran -- and it was a fantastic experience -- a lovely country, lovely people, great food and great fun -- the most lively delegates to the conference you'll ever come across! On the final day I ran a workshop for the Butane Group which is as switched on and as successful and delightful a company as you'll find anywhere in the world.

    Maybe it's just simply that us humans love to be black-and-white, good or bad, optimistic or pessimistic - and of course reality is never quite like that.

    It's just the same it seems to me when it comes to the credit crunch and economic slowdown in the West. Yes it's bad for some but certainly not all -- and indeed most of us can adopt strategies to win through as you'll see from my article below.

    I'm just back from the NSA convention in New York -- this is the annual event of US-based professional speakers with close to 2000 delegates. What an experience! -- it's just simply impossible not to leave without getting invaluable business and career developing insights after hearing some of the very best speakers in the world.

    Two people stood out for me as truly inspirational:
    Nido Qubein is a top speaker, a top businessman and someone who has now done the most remarkable things to turn around High Point University, North Carolina.
    and Bill Strickland -- what a man! In the Manchester neighbourhood of Pittsburgh's North Side, he has forged a series of programmes to bring new life to the community rescuing at-risk school kids by using the arts to teach them life skills. His book "Make the Impossible Possible" is a must read.

    We in the PSA, run a similar convention here in the UK which I have the honour of organising this year -- with over 35 speakers from five countries. Why not come along -- I know you will find it valuable. It's at the Forest of Arden resort near Birmingham airport from the 7th to the 9th of November.

    Finally let me remind you of the "Helicopter" awards for outstanding service and for lousy service.

    Two "Golden Helicopter" Awards and one "Ditched Helicopter" this time!
    I welcome nominations for either category.
    Explanations of why they're being recommended should be put on my blog to back up the listing.

    I hope you enjoy this newsletter and find it valuable and may I thank you for your support and smiles.

    Roger Harrop
    PS. I was handed this by a delegate after a conference in Iran "My Dear Teacher, Thankyou very much for your teaching. I want to be a teacher, a speaker a financial strategist and a colleague in your nice job. It was honorable for me visiting you in these sessions and I appreciate" - that's what makes it all worthwhile !

    Winning Through the Downturn
    - and not just surviving

    Yes - the downturn might affect your business dramatically
    Yes - that just might be terminal
    BUT remember:
    "Pessimism is a totally useless philosophy since it probably won't work any way."

    Our job as business leaders is surely to win through a downturn like this and set the strategy and the tactics to do so.
    So let's start by examining the problem:
    Following the credit crunch finance is tight in the West and the prices of oil, steel and food have all increased dramatically wordwide. We have significant inflation being posted in a number of developing countries and finally we have an increasing number of profits warning from public companies in the West.

    So how should we respond to this?
    Firstly as far as your business is concerned you should be seeking to harvest cash and be really hard-nosed about any investment. It must generate an adequate and expeditious return. My advice is be super cautious with the banks - they caused a good deal of the problem and I don't think we can assume we can trust them at this time.

    Next, now must be the time for you to work hard at improving your business efficiencies - and by that I mean not just your "shop floor" operations but wall-to-wall. To me the best measure of efficiency or productivity is simply added value per employee and you should be seeking to improve that continuously so that you are both lean and mean and fleet of foot.
    If you are in an industry where you buy basic materials that are not fashion influenced and is worth helping to protect your margins by considering investing some of your cash in additional stocks at today's prices - that you can subsequently add value to and sell at tomorrow's inflated prices.

    More

    New "Helicopter" Programmes

    As you will know I regularly run my "signature" programme:

    "Staying in the Helicopter ® - the key to profitable growth" as a keynote, seminar or from half a day to a two day workshop.

    Over the years I've often been asked to run supplementary programmes going into more depth into the areas of business I cover.

    So - Here they are at last ! - five new supplementary programmes:

    "Staying in the Helicopter ® - and build successful strategies"

    "Staying in the Helicopter ® - and avoid change failing"

    "Staying in the Helicopter ® - and lead effectively"

    "Staying in the Helicopter ® - for sparkling sales growth"

    "Staying in the Helicopter ® - with the right people "

    - with a full programme availability listing here

    I've already run some - very successfully. So if you'd like more info just drop me an email or give me a call..................

    More:

    Some stuff for you

    I've just bought a Docupen.
    It'd a brilliant scanner the size of a large pen - and it can store up to 100 sheets of A4 of B&W but it also does full colour - magic!

    If you want to very simply put music to your video go to Animoto

    On the basis that we all like a discount I now have loads available from well known stores on my website here
    Why not?


    Helicopter Awards The "Helicopter" Service Awards

    I find myself increasingly putting the service I receive from organisations into one of two categories either "outstanding" or " lousy" - there doesn't seem to be just 'average' any more. I've introduced therefore "Golden Helicopter" outstanding service awards and "Ditched Helicopter" lousy service awards

    You'll find the story behind each in my Blog

    Please add your comments and any recommendations of your own for awards.


    Golden Helicopter Award
    Golden Helicopter Award Winners
    - for outstanding service

    The Camilla House

    Shire Hotels

    Raj Charan of Reading Audi

    Singapore Airlines

    Emirates Airlines

    Ashford Castle Hotel

    The Chiltern Hospital

    The Ship Inn, Noss Mayo

    Jemma Hodgkinson from Aviance Manchester


    Find out why here

    Ditched Helicopter Award
    Ditched Helicopter Awards
    - for Lousy Service

    Alfa Romeo

    British Airways

    Audi

    Selfridges

    Intercontinental Hotels

    Air Canada

    Carlisle City Council

    British Airways - again!!

    Abbey Bank


    Find out why here


    Quick Links
  • Complementary E Book 'Everything You Always Wanted to Know About Profitable Growth, But Didn't Know Whom to Ask'
  • Gihan Perera, THE electronic marketing guru - with lots of free info!
  • Alan Stevens - the media coach
  • The Professional Speakers Association
  • Doug Stevenson's wonderful Story Theater
  • Fantastic voice recognition systems that I use it all the time
  • Talk to Roger about speaking at your next event or workshop
  • Make your AdWords give big value
  • The Academy for Chief Executives
  • The Institute for Independent Business
  • Roger Harrop is a former plc CEO, International Speaker, business advisor, author, mentor and consultant who inspires and entertains his audiences with his acclaimed Staying in the Helicopter series of speeches, seminars, workshops and masterclasses focussed on transformational profitable growth. Over 4000 CEOs and others have achieved massive growth in profits and sales through his thought provoking and entertaining speeches laced with real-life stories, anecdotes and humour. He is President Elect of The Professional Speakers Association, a Speaker of the Year with The Academy for Chief Executives and a Member of Speaking Faculty of The Institute for Management Studies.

    What People Say

    "Roger, we have seen a sustained increase in revenues and profits as a direct result of attending your workshop. Thankyou ! " Martin Mulligan, CEO, Martin Mulligan Group Limited

    "Without question Roger's workshops have been the catalyst in enabling our six operating companies to unlock the door to profitable growth and without exception, everyone has a real desire to be in the renewal room and when there, reside in it permanently!" Trevor Hebdon, CEO, H&H Group plc

    "Roger Harrop's Helicopter analogy is a great one. Having the skills to rise above the clouds to set the vision and see the big picture, but also the ability to fly down low and drive the details are both essential skills for a successful President or General Manager. Roger's pragmatic approach and outstanding delivery make his message meaningful for all audiences." Dan Daniel, Group Executive, Danaher Corporation

    "It is no coincidence that the Group's dramatic improvement in performance, over the last 18 months, relates directly to Roger's association with us" Ian McKernan, Chairman & CEO Molecular Products Group plc

    "Congratulations! - your workshop scored 8.9 in the survey results which is very good" Maneesh Garg, Education Chair, Young Presidents Organization, Lagos

    T/F: +(44)1491613635


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