I'm just back from a great trip to Dubai, Singapore and Malaysia and, you know, I can't think of three better places to spend time - all three are vibrant and humming - and you can't help but get caught up in it.

Which also reminds me - what a difference good service makes!

I seem recently to have been experiencing the two extremes - and whilst it's the bad service that sticks in your mind the longest, let me share with you two establishments that leave you with the warm glow of having had a wonderful experience.

Chris, my wife, and I have fallen in love with The Scilly Islands - which for those who don't know, are about 30 miles into the Atlantic off the South West tip of England. We fly there by helicopter (how else!) and we stay the night before the flight in the lovely town of Penzance in Cornwall.

We have discovered a small hotel there, The Camilla House, which is exceptional. Susan and Simon Chapman gave up the rat race in London and moved to Penzance four years ago and they have just finished refurbishing the hotel up to their very high standards. It's very special.

On a similar vein I've now stayed at two Shire Hotels in the UK- indeed we ran a recent Professional Speakers Association National Meeting at their Leeds hotel and it's a similar story of service. The staff simply cannot do enough for you, the facilities are excellent .and the food exceptional - and how many hotel chains can you say that about?

Now what have I just done? I have given you both a testimonial and a referral for The Camilla House and for Shire Hotels.

Are you now more pre-disposed to consider staying there the next time you are in a position to do so?

Of course you are - and that's the power of Ts and Rs!

Read on................

I hope you enjoy this newsletter and find it valuable.

Which world economy is growing faster than China's? - answer, Dubai. There are currently business opportunities in Dubai like nowhere else in the world.

Every sector of the economy is growing, and growing rapidly and the region is hungry for products and services of the highest quality. Whilst we probably all imagine that the construction industry is booming there it's much more than that. On a recent visit to Dubai and was amazed, for example, at how many British solicitors I met who are resident there with practices growing all the time.

No longer is Dubai just about oil - In 2005 94% of GDP came from non-oil sectors ? and it?s all kinds of sectors. Do you know, for example, that Hello magazine, and other well known titles, are published in Dubai ? by Motivate Publishing

What People Say

"Roger, we have seen a sustained increase in revenues and profits as a direct result of attending your workshop. Thankyou ! " Martin Mulligan, CEO, Martin Mulligan Group Limited

"Without question Roger's workshops have been the catalyst in enabling our six operating companies to unlock the door to profitable growth and without exception, everyone has a real desire to be in the renewal room and when there, reside in it permanently!" Trevor Hebdon, CEO, H&H Group plc

"I found your presentation, and I am sure I am speaking for a vast majority of those who attended the conference, one of the best in its genre I have witnessed - it was poignant, precise and engaging." Viswa Sadisivan, Chairman, The Right Angle Group of Companies

"It is no coincidence that the Group's dramatic improvement in performance, over the last 18 months, relates directly to Roger's association with us" Ian McKernan, Chairman & CEO Molecular Products Group plc

"Thankyou for sharing your "helicopter" concepts with our delegates. We received excellent feedback and they found the session to be useful." Patricia Enslow, Director, Strategic Marketing Asia, Pacific & Middle East, Citigroup Private Bank