A favorite course of our clients and fundamental to everyone:

Essential Skills of Communicating - 1.5 - 2.0 hour self-paced online course

Essential Skills of Communicating provides the tools necessary to develop clear, concise messages. Focusing on communication as a two-way process; the program can help even experienced team leaders improve their messages by making them clear, well organized and aimed at the needs and interests of the listener. By developing the essential skills of communicating, team leaders improve relations with their team members and increase productivity. 

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Essential Skills of Communicating Objectives:

• See that communication is a two-way process.
• Construct clear, concise messages in the interest of the receiver.
• Manage nonverbal behaviors to reinforce the intent of your message.
• Listen actively to improve communication.
• Create a climate of open communication, which increases your team member's motivation and commitment.

The online course includes:

• 365 days to access the program
• The ability to track post-test scores of the employee
• Streaming video scenarios illustrate real world issues and solutions discussed in the course
• Narration of the complete course