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Enneagram Proves Dynamic
To Sales and Leadership Growth |
"This is the most powerful development tool we've ever used to develop our leadership."
Scott Jamieson, President & CEO of The Care of Trees
The Care of Trees, a national arboriculture company, introduced the Enneagram to its leadership and sales teams about 7 years ago. In an annual meeting held in January, Transform interviewed many of the leaders and managers in the company to learn the impact that learning the Enneagram has had on them personally and the organization as a whole. Scott Jamieson, CEO, said "it's the most powerful tool we've ever had for developing our leaders. I've seen good managers grow and develop in great managers by using the Enneagram." Ken Clear, V.P., Operations, spoke of personal shifts for him that changed how he dealt with people and what a difference it made for him and those he managed. "My style is to just take control and in doing that I turned off a lot of people. In learning the Enneagram I had to accept the fact that my approach just didn't work and figure out a new way to show up when dealing with my team. It wasn't easy but the pay-off has been huge for me personally and for the organization." Adam Cervin, a District Sales Manager, shared that the Enneagram has really helped him manage his sales team. "Knowing the styles of my sales team has really helped me coach them more effectively and has helped us as a team communicate and work together more effectively."
Study and use of the Enneagram in organizations significantly impacts both personal and organizational results. This cutting-edge technology describes nine distinct personality styles that have a distinctive way of thinking, acting and being. Each style has its own natural gifts, limitations, blind spots, and approaches to communication, decision-making, teamwork, leadership, and learning. Understanding the style of co-workers and leaders in the organization dramatically increases communication, productivity, employee morale and bottom-line results for the organization.
How does knowing all this help the employee? Well, the habitual responses we learned and know so well don't always get us the results we want or need. Likewise, our reactions, if unhealthy, may significantly impact how we relate to others and how others relate to us. Knowing our style helps us increase our level of awareness, through self observation, to these habitual patterns of thinking, acting, reacting, and interacting and with this awareness, we now have a choice as to how we want to act or be in any given situation or moment. Imagine not having to feel bad, apologetic or guilty about how you reacted to a person or situation but actually having the awareness and making the choice for how you act in the moment. This is the power of the Enneagram!
How does knowing all this help the organization? When leaders and employees take responsibility for their reactions, understand their impact on others and are open for feedback, ask rather than assume the intentions of others, and engage in dialogue that is free from judgment and hidden agendas, imagine the level of productivity that can occur amongst individuals and teams! Improving how employees interact and work together increase bottom-line performance results, and creates a positive work environment that attracts and retains productive and highly motivated employees.
Transform, Inc. has been teaching the Enneagram in their work for over 11 years. To learn more about how to transform your organization using the Enneagram, contact us at (301)419-2835.
Stay tune for more real-life examples of how using the Enneagram transforms people and organizations. |
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Avoid Communication Failures |
Recently a survey was conducted on communication skills in organizations. 9,561 employees, managers and executives from 272 public, private, business and healthcare organizations were surveyed. Results revealed that in the past 90 days, 93% of people have avoided confronting a coworker about inappropriate behavior, even when a customer or the organization suffered as a result. 81% of managers answered that they have avoided confronting a subordinate about inappropriate behavior, even when a customer or the organization suffered as a result and 89% of people have avoided confronting their boss when he or she failed to fulfill an expectation or promise.
Unfortunately, avoiding these sensitive conversations is bad for everybody. A multiple regression analysis revealed that 37% of an employee's willingness to stay at their company is driven by their comfort with speaking the truth about these sensitive issues. In essence, if an employee doesn't feel comfortable talking about tough issues to their boss, coworkers or employees, they are more likely to consider quitting.
The root cause of these communication failures seems to be the following: 77% of people say that when they speak up about sensitive topics, the other party gets angry or defensive.
The finding that will likely trouble companies the most is that 83% of people say that they occasionally or frequently withhold important information from bosses, coworkers and employees because they fear the conversation will end badly.
Don't let this be your organization! Transform helps facilitate productive communication in organizations. Call Transform today at (301) 419-2835 to learn how to ensure your managers and employees are communicating the right stuff! |
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Employee Update |
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Congratulations to Cindy Phillips for being accepted into the 2008 class for Leadership Frederick! Cindy will join 25 other community members in this year long program that is designed to introduce leaders to the local community and engage them in increased community service. |
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Learn More About Our Recruitment Services |
Did you know that we offer recruitment services? We developed an approach that we think you'll like. Click here to find out more:
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| Book Recommendation |
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The War for Talent
Ed Michaels, et al.
2001
Mary Anne always says, "The Company with the best talent wins!" The War for Talent presents convincing evidence that hiring and retaining talent is a critical driver of a Company's success. While written a few years ago, its message is even now more critical - the talent pool is changing as the Generation Yer's are entering the marketplace and the Baby Boomers are exiting. The authors show leaders at all levels what they can do to improve the way they manage talent and strengthen the talent pool around them. A fascinating read that is sure to give you some immediate strategies you can employ in working with your talent! |
| Fantastic Feedback! |
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We'd like to thank those who attended the LandAmerica 2-day Sales Development Training in Nashville and the Accenture/ Bell South "Leading Through Relationships: The Enneagram Advantage" in Atlanta and Birmingham, AL for their feedback on what they learned from these sessions. Your feedback makes us better at what we do! Here's a sampling of their feedback:
"Just wanted to let you know that this was the best sales development session yet. I brought back some very valuable information."
"Mary Anne did a tremendous job of building on what we had learned previously. I look forward to sharing these strategies with my sales staff."
"...Like the idea of 'getting under the hood' to help me uinderstand why I do what I do and what I can do to be more effective."
"Very insightful - will help me in my relationships at work and home."
"Finally words that describe me and how I may be impacting others." |
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