NCAB MASTHEAD
Vol. 3, Issue 2
April 2011
In This Issue
2011 National HCH Conference
Ellen Dailey Consumer Advocate Award
Executive Committee Nominations
Letter from NCAB Chair
2011 Mentoring Program
Community Health Workers
Letter to the Editor in Massachusetts
NCAB Trainings
Safe Link Phone
An Appeal from Newsletter Editor Carol Hall
Member Contributions
Get in touch with NCAB
Quick Links

National Health Care for the Homeless Conference & Policy Symposium

 

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 2011 NATIONAL HCH CONFERENCE

CONSUMER SCHOLARSHIPS AVAILABLE NOW

 

 

Look, don't hesitate if you want to be part of something big, really BIG! Join us!

 

Don't wait!!!

 

If you want to see things change, then be a part of that change...work toward a future without homelessness! Now I know that sounds like a really tall order, but you have an opportunity to help make that happen. Here's how to get started:

 

HURRY!!!

 

Applications are being accepted for The 2011 National Health Care for the Homeless Conference & Policy Symposium, June 23-25 in Washington, DC, at the Hyatt Regency Washington Capitol Hill.  The Conference is a great opportunity to learn, network, and advance the cause of making homelessness rare and brief.

 

GET INVOLVED!!!

 

If you want to help make a difference then advocate for yourself and fill out a Consumer Scholarship Application! If you can't make it nominate one or two of your fellow CAB members to be able to come and experience something awesome.

 

I have to say that I came away from my first conference full of hope...I felt like I had a voice, I felt like what I had to say just might make a difference!!!

 

For information information click here.

ELLEN DAILEY CONSUMER ADVOCATE AWARD
NOMINATIONS CLOSE APRIL 15TH!

 

This annual award honors the memory of the founding mother of the National Consumer Advisory Board by recognizing homeless or formerly homeless persons who have done extraordinary work to improve access of homeless people to housing, health care and other supports. To submit an application click here.

EXECUTIVE COMMITTEE NOMINATIONS
NOMINATIONS CLOSE MAY 15TH!

 

Being called to serve on the National Consumer Advisory Board's (NCAB) Executive Committee is a privilege reserved for dedicated advocates who work to improve the lives of homeless persons in an empowering way. The goal of NCAB is to organize consumers to advocate for themselves, especially through the establishment of local Consumer Advisory Boards (CABs).

Nominees for NCAB leadership positions must be members of NCAB to be considered. All NCAB Executive Committee positions necessitate willingness to work together as a group to reach a consensus on actions that benefit NCAB and people experiencing homelessness. Each NCAB member is required to have regular access to a telephone, Internet and an e-mail account. There are monthly phone calls of the Executive Committee that all members are expected to participate on, including work to be discussed. All NCAB Executive Committee members are expected to attend the National Conference. All members of the NCAB Executive Committee contribute to the work of the committee including, but not limited to trainings, technical assistance, research, writing and editing articles and other correspondence, and actively participating on one or more NCAB committees. Advice is often sought by other entities within and beyond NHCHC and it is important that each member participate so a unified response can be formed quickly.

In exchange for these duties, NHCHC offers support and professional development as funding allows. The idea is to provide tools so that NCAB Executive Committee members can then provide empowering guidance to other consumers so they can use their voices to improve the circumstances of those experiencing homelessness in their community. Additional job skills may be gained along the way including written and spoken communication skills, participating in a structured meeting, presenting to groups, and others. 

SPECIFIC JOB DESCRIPTIONS*


Co-Chair (1-year term):

The Co-chairs shall be authorized to act in place of the Chairperson when so directed by the Chairperson and/or when the Chairperson is absent or disabled. The Co-chairs shall have such other and further duties as the Chairperson and the NCAB shall require.

Secretary (1-year term):

The Secretary shall keep minutes of all meetings of the NCAB, and shall assure that all members are informed as to time and place of each membership meeting. The Secretary shall have such other duties as are customary for a secretary of a board and as the Chairperson and the NCAB shall require.

Members at Large (2 available - one is a 1-year term, the other a 2-year term)

Members at Large shall be responsible for:

a. Collecting and reporting consumer involvement on committees to the Executive Committee; 

b. Ensuring that agenda, minutes, and background materials arrive in advance of Committee meetings that they chair;

c. Keeping the Executive Committee informed of issues related to committee work;

d. Keeping the Executive Committee informed of feedback from consumer involvement on committees;

e. Keeping the consensus process on-track;

f. Identifying the needs of NCAB and reporting those to the Executive Committee and/or staff as appropriate;

g. Facilitating meetings as needed; and

h. Contacting NCAB membership to update information, maintain membership, etc.

*Other duties as assigned. The current NCAB executive committee is considering suggesting changes to the By-Laws at the National Conference and this may change some of the job duties listed above. 

OTHER POSITIONS AVAILABLE FOR THE FIRST TIME! 


In an effort to grow the consumer movement, NCAB and the National HCH Council are establishing five new Regional Representatives to work in concert with the NCAB Executive Officers. The exact nature of these positions will grow over time, but the intent is to assist NCAB in reaching out to consumers and Consumer Advisory Boards locally. Professional development and the opportunity to work on national issues is also intended. These positions will be elected by majority vote at the 2011 Conference. If you are interested in growing with the position then please fill out the nomination form.

To nominate yourself or someone else who fits the descriptionS above and can fill one of these roles, please submit a nomination form and r�sum� to [email protected].  

LETTER FROM NCAB CHAIR AMY GRASSETTE
CONSIDERATIONS FOR CONSUMER TRAVEL

Good afternoon everyone,

 

The 2011 HCH Conference and Policy Symposium is fast approaching and plans should be made if you or a representative from your project intend to join us for the Conference.

 

This year's Conference is to be held at the Hyatt-Capitol Hill, in Washington, D.C. from June 22nd-25th.  The announcement for Consumer Scholarships went out recently and consumers from around the country are encouraged to apply.  If you missed the announcement do not worry.  Further information and the application can be found here but do not wait too long as applications are due by April 15, 2011.  

 

In addition to encouraging attendance, I also wanted to pass along some lessons learned from past Conferences.  As stated in the Council announcement, consumers at prior Conferences have had difficulty checking into the hotel due to the requirement to provide a credit card at check in.  We suggest that the hotel rooms for consumers be secured with an agency credit card to avoid this difficulty.

 

Another consideration for consumers attending the Conference is that of spending money.  We strongly recommend that consumers bring money for the meals and incidentals not covered under the Conference Scholarship.  Breakfast and lunch are included as part of the Conference but dinner and meals during travel days are not included.  A further consideration on travel days is baggage fees.  Some airlines do not charge such fees but if they do, it is not covered by the Scholarship. We encourage you to determine if baggage fees are charged by the airline booked for consumer flights and plan accordingly.  Considering the fixed and limited income of most consumers, we would suggest providing some monetary allowance for these potential needs.

 

It is our intention to make the experience of each consumer attending the Conference a pleasant and rewarding experience.  By taking these concerns into account we feel we will be able to accomplish just that.  Thank-you for your attention to this matter and I hope you will encourage consumers from your project to apply for the Scholarship to attend this year's Conference.

 

I look forward to seeing you in June..........

 

Sincerely,

 

Amy Grassette

Chair-National Consumer Advisory Board

 

 2011 MENTORING PROGRAM
MENTORS AVAILABLE AT 2011 NHCHC CONFERENCE
  

We remember what our first Conference was like.  Conferences and Grand Hotels with all their extravagances can be a bit intimidating and first time conference goers can feel a little overwhelmed by the comings and goings and constant activity.  To help with this NCAB Mentors will be available throughout the Conference, as well as a mentoring table and registration area.

 

 
You may remember the mentoring program from years past.  As with any project we've had to work out the kinks and find out what does and doesn't work. Fine tune, if you will. Now, we feel we're starting to get the hang of it. We encourage all Consumers to take advantage of the mentors that are available to them.
 

Big thanks must go out to Ulysses Maner for his efforts and vision.  One could say the mentoring table will be 'noticeably colorful' and easy to locate. Ulysses, Carol Hall and the others will be manning the tables, so please do not hesitate to ask any questions if you need assistance. 

 
The Mentors are comprised of NCAB Executive Members and NCAB Alumni that have previously gone to the NHCHC Conferences.   The Mentor program is geared to help the new consumer Conference attendees to navigate the Hotel and surrounding areas, identify workshops of interest, get involved and above all feel welcome. They are there for your assistance, as much or as little as you need.  New attendees can look for a welcome letter with more information.
 
We can't wait to see you there! 

COMMUNITY HEALTH WORKERS
NHCHC ESTABLISHES ADVISORY COMMITTEE:

 

The National Health Care for the Homeless Council, at the suggestion and insistence of NCAB, has recently added the goal of creating a Community Health Worker program for use in HCH that includes outreach, engagement, enrollment, and navigation.  To that end, the Council has tasked Consumer Advocate Katy Valesky, MSSW and former consumer, to develop guidelines for utilization in the HCH context.  An Advisory Committee comprised of administrators, formerly homeless professional Community Health Workers, and CHW workforce advocates has come together to provide advice and guidance on this work to ensure that is best meets the needs of HCH administrators seeking to add Community Health Workers to their health teams.

 

For more information, contact Katy at kvalesky @ nhchc.org. 

LETTER TO THE EDITOR IN MASSACHUSETTS TELEGRAM

WRITTEN BY AMY GRASSETTE AND JAY TANKANOW

DON'T DENY MEDICINE FOR LACK OF CO-PAY

 

What is more important, a dollar co-pay or someone's health and well-being?

Pharmacies in Massachusetts are playing games with people's lives while taking their insurance money from Mass Health. We have received complaints about people going into a pharmacy and being denied their medication because they don't have their co-pay.

There are also other situations in which people are harassed and made to feel bad because they don't have the money and are homeless.

What is the use of having pharmacies, which make enormous amounts of money from Mass Health, and which do not follow Mass Health guidelines?

It is time for Mass Health to protect the poor and indigent; not the rich, who can pay their co-pays. We are requesting that all pharmacies in Massachusetts post the following statement at their pharmacy registers:

"If your prescription is covered by Mass Health, and you are not able to pay a co-payment at the time of service, the pharmacy must fill your prescription; however, the pharmacy can bill you later. You should not go without necessary medications because you can't afford a co-payment now." The second issue facing people - in particular, the homeless - is the lack of proper ID to pick up prescriptions. In most cases, homeless people do not have an ID and/or lack resources to obtain an ID. We need to find a solution for those who need their medication, but lack the ability to get them.

AMY GRASSETTE
Chair-National Consumer Advisory Board
Health Care for the Homeless

JAY TANKANOW
Homeless Advocate
Health Care for the Homeless

NCAB TRAININGS AROUND THE COUNTRY

REGION IX CONFERENCE IN SACRAMENTO

 

The Region IX HCH Conference is an annual training and networking opportunity for Homeless Health Care staff and consumers on the west coast.  This year NCAB Chair Amy Grassette submitted and received approval for a workshop titled "An Introduction to Consumer Advisory Boards", and traveled to Sacramento to attend the Conference on March 10th.  

 

Amy attended the Welcoming Reception upon her arrival that evening.  The reception proved to be a great opportunity to speak with old and new friends alike while enjoying some refreshments.  The following morning Randy Pinnelli, one of the lead organizers of the event, spoke briefly and thanked everyone for attending.  He also encouraged attendees to get involved in the planning of next year's Conference set to be held in San Diego and September.  Rest assured that Amy and the rest of NCAB are already planning out how to attend.

 

After breakfast the training began in earnest.  Amy presented her workshop with the assistance of John Lozier, Executive Director of the National HCH Council. The workshop was attended by a small but interested group of attendees and an excellent dialogue developed about the importance of Consumer Advisory Boards.  Amy enjoyed the rest of the Conference as well and remained in Sacramento through Sunday, at which time she flew to Southern California to provide yet another training.

 

 

ON SITE TRAINING IN RIVERSIDE, CA

 

 

After attending the Region 9 Conference in Sacramento, NCAB Chair Amy Grassette then traveled to Southern California to provide an onsite training on establishing and maintaining a Consumer Advisory Board.  This training was requested by Eddie Estrada, a long-time homeless service provider who is setting up a new HCH project in Riverside, CA and the surrounding areas.  Dan Rabbitt, staff for NCAB, also flew to California to assist Amy. 

 

During their time in Riverside Amy and Dan provided two trainings:  one to likely members of the Consumer Advisory Board and one to the Board of Directors of this new project.  The trainings were held at Path of Life, an emergency shelter that would serve as one of the outreach sites for the new HCH project.  The consumers training went well with much discussion about how to provide the strongest voice for consumers in this new project.  Ideas around recruitment and retention were discussed as well as potential issues and opportunities for consumers. 

 

The following training given to the Board was also well received.  Amy and Dan had the opportunity to provide this training at the very first official meeting of the Board, allowing consumer governance to be an important part of the HCH project from day one. Eddie gave an overview of the proposed HCH project and the unmet need for health care services for the homeless in Riverside and the surrounding areas.  After this initial presentation, Amy provided her training on the importance of a Consumer Advisory Board.  The Board members were very receptive to the idea and Amy was very effective at explaining the agency's responsibilities to the Consumer Advisory Board and vice versa.

 

Once the trainings were finished, Eddie then took Amy and Dan on several site visits of programs in the area. There were a variety of models of homeless shelters and service programs that Amy and Dan were able to visit, both in the more urban Riverside and in the surrounding rural and desert areas outside of Riverside.  Amy and Dan were also able to enjoy Southern California, having Mexican food and sampling some of the native citrus fruits that were in season at the time.  Much thanks needs to go to Eddie Estrada and NCAB wishes him the best in his efforts to establish this needed program.

 

SAFE LINK PHONE

FOR PEOPLE OR FOR PROFIT???
 

The Safe Link Program offers a free phone to low income individuals who meet certain criteria under federal or state programs, for example: Food Stamps, Social Security, and other programs that are listed by the Federal Communications Commission. For people in need with few means the program can be great.  Having a phone allows people to connect with providers and have emergency access to whatever services that they need.  The problem is that if you don't have a legal mailing address, you cannot obtain a phone, and if someone else at your address has a Safe Link phone, you can not acquire one because the state regulations only allow one Safe Link phone per address.

 

So if you live in a group home, residential program, or homeless shelter, you can not get the help from Safe Link, which I feel is the population this program was designed for. No one seems to be monitoring this program and we fear that it is making more of a profit for the Safe Link Company than helping the people that need the services.

 

Barney Frank's office has been helpful in inquiring into this matter, but it is still boggled down in red tape with the FCC. Our suggestion is to simply allow case managers or designated human services professionals the ability to apply for Safe Link phones for consumers that do not have legal mailing addresses due to homelessness.

 

Let's make the program work for the people that it was intended for. We have too many men, women, and children out in the street without the ability to communicate with their health care network or even to call 9-11.

AN APPEAL FROM NEWSLETTER EDITOR CAROL HALL

 

Well here's something that really tics me off!  It's bad enough that I don't qualify for Medicaid and I can't afford medical insurance that my job offers.  I try to keep myself as healthy as I can so I don't have to end up in the ER, but sometimes it is unavoidable. A recent 2 hour visit cost me $2,000 so trust me, I try to avoid it.


My health insurance struggles are one thing, but now my daughter writes me that she fears something is medically wrong with her. I suggest she go to the Doctor and she tells me she has no insurance and she can't afford to pay the bill.  It worries me. 


She lives in Texas and up until recently she and my Granddaughter Emy had been staying in a Salvation Army shelter since they moved there approximately 9 months ago. Recently though, my daughter was able to get a job at a family owned grocery store and fit in real good with them. With the help of case management at the Salvation Army, and saving what little she could spare, Beca finally got to move into a two bedroom trailer. My Granddaughter is 13 and still at home. The state of Texas has provided Health insurance for my granddaughter but my daughter says that she personally can't get health insurance in the state of Texas. She says she doesn't qualify...WHY?


I just want to know, who really does qualify for Medicaid? I thought mothers with children, disabled persons, and Senior Citizens did!? 


My daughter likes working, and feels better about herself than she has in a very long time. She wants to continue to provide for herself and her daughter, but if she can't get the medical attention that she needs then she may end up having to quit, or even worse, lose the job. It would be like she's being punished for doing all the right stuff.


Now we all know that wages in Texas are nothing to write home about, so it's not like she makes too much money...everything she makes goes into her rent, utilities, telephone, car insurance and gasoline. The phone really is a necessity with a 13 yr old daughter at home. 
 
Now she has something medically wrong with her and if she can't get help with that, then that whole vicious cycle will start all over again. She'll lose her house, become homeless, have to go back into a shelter and be without all over again, not to mention what it will do to my granddaughter!...Something's got to give!!!   HELP! If anybody has any answers,  knows who to contact, or what the process is to help my daughter get the help she needs, then I'm all ears and am willing to do the work. Just please let me know what to do. I need your help!

 

MEMBER CONTRIBUTIONS
What Are You Going To Do?
 

The sun rises over the eastern horizon

The clouds attempt to interfere, instead it becomes more picturesque

The clouds drift closer to the ground eclipsing the mountain peaks

The mountain continues to exude its magnificence as its peaks glisten in the sun.

 

Sleepily you roll over kicking the covers to the floor

The morning chill invades your space as you jump to the floor

As you acknowledge more awareness you appreciate the sun rise

Washing your face and brightening your eyes you take note over the time of day

 

Will it be cereal and fruit you contemplate as the shower glistens your body and awakens your pores

The morning proceeds fast as you hasten to begin and mentally map out your day

Bounding up or down the stairs you greet the outside world with a sparkle in your eyes and a direction to your steps

This is the day you have been given, go forth with gratitude and make it productive, make it happen !

 

The sun now appears on the western horizon

It displays the majestic mountain range in all it's glorious beauty

Your day is coming to a close, your time to reset is approaching

What you did with this day was up to you, you had the gifts and the choices of how to use them.

 

 

Reginald Hamilton, Oct. 8, 2010

 

Hi Neighbor!

 

Hey sister, let's move along down the road.

Hey brother, moving along, carrying a heavy load.

Hey mother, what's in that basket, where is your abode ?

Hey father, where is the roof to keep the family from the cold ?

 

Hey sister, why are you traveling this road alone ?

Hey sister, are you traveling because you abandoned your home?

Hey sister, did you leave because you could not handle the load?

Hey sister, why is your head bowed, can you go back home ?

Hey brother, what happened to your confidence, your swagger.

Hey brother, what is the matter, why do you carry that dagger ?

Hey brother, when was the last  home cooked meal or does it really matter ?

Hey brother, when did you last see your wife and kids, does it matter ?

 

Hey mother, what happen to your children, can they play in the lather ?

Hey mother, when was the last time you and family were together ?

Hey mother, when did you last prepare and set the table out of the weather ?

Hey mother, what would it take to bring back the beautiful smile, does it matter ?

 

Hey father, where is the light that brightens your world ?

Hey father, where is the noise, chatter laughter of your boy and girl ?

Hey father, when did you last hold her in loving arms of strength and security?

Hey father, what would it take to bring back the confidence, passion and assuredness?

 

Hey sister, brother, mother, father what ever is your circumstance I am still your neighbor.

Hey sister, brother, mother, father if you reside on the curb , shelter, jail or a mansion I am still your neighbor.

Hey sister, brother, mother, father perhaps you are defined as a pauper, derelict, panhandler or prevaricator I am still your neighbor.

Hey sister, brother, mother, father when I see you what ever your circumstance I see me, in the universe you and I are one and I am still your neighbor.

 

 

Reginald Hamilton, Oct. 5, 2010

 

 

GET IN TOUCH WITH NCAB

HAVE YOUR ART DISPLAYED AT THE NATIONAL CONFERENCE

  

This is a SHOUT OUT to any and all NCAB consumer members to submit your artwork to be displayed at the next NHCHC Conference in Washington DC in June 2011. Please send response to [email protected]. I am an artist myself and my art has been recognized by exhibiting it at the conference.  Maybe you're a little shy about showing it but give it chance. The current plan is to display consumer art in the resource room

 

Just because we were or are homeless doesn't mean we're not talented, doesn't mean we can't express ourselves, and certainly doesn't mean that nobody else cares. This is not a contest. It's an exhibit and all is appreciated. Take this opportunity to share your art and your expression with others.

 

SEND US YOUR STORIES
  

We need you!!! Hopefully, in our upcoming issues you, the readers, will send in your personal stories, poems, and articles regarding how you started your board and how it is running today. Please send any helpful comments on what you would like to see in the newsletter that might help others to [email protected]

 

 

ASK THE EDITOR 

 

As most of you avid newsletter fans know, generally a person can get information they need from just keying in NHCHC.com and Wah-Laaaah, there you have it.  All your resources, keys and tools for Health Care for the Homeless issues....But now we would like to mix it up a bit by giving you another avenue to tap into. Now mind you that while we probably don't know where Jimmy Hoffa is, or how to put Humpty Dumpty back together again (although we do know some fantastic Dr's),...we really do have a wealth of information that we'd be more than glad to share...on the other hand if we DON"T have an answer we'll do whatever it takes to find out...OR...make up something reasonably close...either way please don't hesitate to Ask The Editor!

MISSION OF NCAB
 

To be the vehicle for consumers of Health Care for the Homeless projects; to become a collaborative voice on national issues. We hold central the priority of assisting consumers in the development of bylaws and/or guidelines for local Consumer Advisory Boards and serve as a clearinghouse for information and assistance to consumers

Carol Hall, NCAB Newsletter Editor

Dan Rabbitt, NCAB Staff Coordinator
National Health Care for the Homeless Council, Inc.
[email protected] | www.nhchc.org

council logo
HEALTH CARE AND HOUSING ARE HUMAN RIGHTS
The NCAB Newsletter is developed with support from the Health Resources & Services Administration. Its contents are solely the responsibility of the editor and do not necessarily represent the official view of HRSA or the National Health Care for the Homeless Council.