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Fall Issue October 2010
In This Issue
HRSA Expansion Grants
Managing Violence
100,000 Homes Campaign
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UPCOMING HRSA EXPANSION GRANTS

The Health Resources and Services Administration (HRSA) plans to announce the availability of expansion grants before the end of the year. These grants will give existing Federally Qualified Health Centers (FQHCs) the opportunity to expand behavioral health, oral health, pharmacy, and enabling services.

 

Enabling services, the non-clinical services that increase access to primary health care and improve health outcomes, are core to most medical respite programs. Enabling services such as health education, patient navigation, case management, referrals, and benefits acquisition can be quite effective when provided in a medical respite setting given the amount of time that patients stay in the program and the focus on wellbeing. FQHC administrators should start planning for upcoming expansion grants and determining how they might use this grant opportunity to grow their medical respite programs. The National Health Care for the Homeless Council is available to provide technical assistance on using HRSA funding to support medical respite programs. Please direct any questions to Juli Hishida, TA Program Assistant, jhishida@nhchc.org,

615-226-2292.
TIPS FOR MANAGING VIOLENCE IN THE
MEDICAL RESPITE SETTING

In caring for people who are experiencing homelessness, providers on occasion are confronted with a patient who may become agitated or even violent. Safety in the clinic is an expectation for not only health care providers but for the patients receiving care. Most medical respite programs have had to contend with challenging situations that feel unsafe.

 

Dr. Josh Bamberger and Olivia Moreau of the San Francisco Department of Public Health encourage service providers to establish safety plans to prepare staff to recognize and mitigate a potentially violent situation. Common responses to an escalating situation, such as assertiveness, threats to restrict services, or physical contact are likely to heighten tensions. To prevent or respond to a potentially violent situation, Bamberger and Moreau suggest that safety plans include the following:

  • Staff should know the history of an individual and know how to address triggers that might lead to violence. Developing a behavioral plan at initial intake provides an opportunity for staff to discuss specific triggers with clients and develop an action plan for the client if she/he is confronted with such a situation.
  • Make rules of engagement clear from the beginning so that staff and clients know what to expect.
  • Staff and volunteers should be trained to recognize signs and symptoms of an escalating situation and should know how to use specific individualized community responses, such as anger management and de-escalation techniques.
  • Build in the expectation of and time for a debriefing after every violent event. Sit down with the staff to discuss the situation and offer counseling services.

If attempts at deescalating a situation are unsuccessful, programs should be prepared to respond. Sarah Ciambrone, Director at the Barbara McInnis House at the Boston Health Care for the Homeless Program, recommends establishing an emergency response team who are trained to deal with violence. The emergency response team at the Boston Health Care for the Homeless Program includes members of their behavioral health team and a security officer.

JOIN THE 100,000 HOMES CAMPAIGN

People who are experiencing homelessness are among the most frequent users of hospital emergency services. In a 2008 study of frequent hospital admissions for Medicaid patients in New York, patients who were homeless or precariously housed were over six times more likely to name the emergency department as their usual source of care (Raven et al., 2008). Another New York-based study found that homeless patients were four times more likely to utilize emergency department services than their housed counterparts (D'Amore et al., 2001).

For people who are unstably housed, disease management is often secondary to meeting basic needs such as shelter and food. With this in mind, Common Ground of New York launched the 100,000 Homes campaign, which is based on existing innovative strategies implemented across the country that have resulted in significant and measurable progress toward ending homelessness. Through the Campaign, community change agents such as health care and housing providers come together to share best practices in easing the transition from hospital to home for the most frequent users of hospital services. 

The Campaign aims to house 100,000 of the most vulnerable individuals and families in the next three years through the combined efforts of communities across the nation.  Presently 53 communities are actively working towards this goal with many more communities joining monthly.  Collectively, over 5,800 individuals have been housed through the best practice models implemented and promoted through the Campaign. 

Medical respite programs can complement the 100,000 Homes Campaign by providing medical respite beds to patients who require recuperation time or additional medical assistance prior to housing placement. Medical respite care providers can also participate in the campaign by attending local stakeholder meetings, assisting in Registry Week to identify individuals who are most vulnerable, and by locating permanent housing, social service supports, and a medical home for vulnerable individuals.

The 100,000 Homes Campaign hosts a variety of opportunities to learn best practices, including monthly "Innovations Calls," a time-limited call series to foster local engagement, and many web-based resources and connection opportunities.  On December 14, the Campaign will host an Innovations Call highlighting the role of medical respite programs in addressing vulnerabilities, improving health and housing retention, and reducing unnecessary healthcare costs. The Respite Care Providers' Network will issue more information about the call when it's available.

To learn more about the 100,000 Homes Campaign, please visit www.100khomes.org or contact Catherine Craig, Director of Health Integration, National Programs, (212).471.0846, ccraig@commonground.org

 

References:

Raven, M.C., Billings, J.C., Goldfrank, L.R., Manheimer, E.D., Gourevitch, M.N.. (March 2009). Medicaid patients at high risk for frequent hospital admission: real-time identification and remediable risks. Journal of Urban Health, 86(2):230-41.

 

D'Amore, J., Hung, O., Chiang, W., Goldfrank, L. (November 2001). The epidemiology of the homeless population and its impact on an urban emergency department. Academic Emergency Medicine, 8(11):1051-5.

Sabrina Edgington, MSSW | Respite News Editor
Respite Care Providers' Network Coordinator
National Health Care for the Homeless Council, Inc.
sedgington@nhchc.org
| 615/226-2292 | www.nhchc.org
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HEALTH CARE AND HOUSING ARE HUMAN RIGHTS  
The Respite Care Providers' Network develops and distributes Respite News with support from the Health Resources & Services Administration. Its contents are solely the responsibility of the authors and do not necessarily represent the official view of HRSA or the National Health Care for the Homeless Council.