November 2009
Xpresso Break Newsletter
In This Issue
Santa's Top 3 List Making & Keeping Secrets
Helpful Tips For Your Holiday Emails
Free Online Resources
Featured Article


Xpresso Marketing

top Santa's Top 3 List Making & Keeping Secrets
Santa's List

Retailers have pretty big contact lists, but their list pales in comparison to Santa's. He's the greatest list maker of all. Let's look at some of the things that Santa does with his famous list.

 
1. Santa's Always Making A List
Santa's not working from a list he made ions ago. His list is current because he's always working on it. He knows if anyone's moved or if there's a new baby on the block. Nothing escapes him. How does he do it? By making it a daily priority. And that's how you can do it, too.

Add new names on a daily basis. Here are some of the opportunities you have to add new names to your list:

  • When you're networking: Any time you exchange business cards with someone, ask if you can add them to your email list. Even if they're not  a potential client, they can be a source of referrals.
  • While taking care of business: In the course of the day, you probably come in contact with new prospects or colleagues. Ask to add them to your email list. If you own a business with daily customer contact, collect or update your customer's contact information before you complete a transaction. (Note for Constant Contact users: the Capture Tool allows you to quickly add or update a contact without opening a web browser.)
  • Whenever and wherever you communicate: Invite people to join your network by including sign-up information in your email signature, business cards and other promotional materials. Add a sign-up button on your website or blog. You can even add it to your Facebook page.
Update your contact information regularly. People's email addresses change. So it's a good idea to send a periodic mailing requesting that subscribers update their profiles.

2. Santa Knows Who's Naughty Or Nice
Santa checks his list. He knows what everyone's up to. And he segments his list accordingly. We don't have to set up naughty and nice categories, but we can follow his example in other ways:
 
Always check your list. Are your emails bouncing? Find out why and then fix the problem. If your email is being blocked, ask subscribers to add your email to their address book.
 
Check your tracking after each campaign. Find out who's opening your emails, clicking on your links and forwarding to friends. Then use the data to improve your next campaign.
 
Segment your list according to your subscriber's activity. For example, if your subscribers clicked on a link promoting a special event, product or service, put them on a separate list so you can follow up with additional information. How about the folks who forward your emails? Send them special promotions or advance information on new products, store hours, etc.

3. Santa Brings A Gift
Have you noticed how every kid wants to be on Santa's list? That's because there's a gift involved. It's the same with grown ups. They want to know what's in it for them. You can encourage people to sign-up with these incentives:
 
Show and tell. Tell them what they can expect from your email communications then show them a sample issue so they can see the benefits for themselves.
 
Bribe them. Some people are going to need a bigger nudge. Here are some goodies you can give them:

  • Free Download: Showcase your expertise by offering a whitepaper or ebook on a helpful topic that relates to your business or industry.
  • Free E-Course: This is similar to the free download but it's delivered through a series of emails. (Note for Constant Contact users: the Autoresponder Tool makes this easy to do.)
  • Free Gift or Special Offer: You can make this easy on yourself by emailing them a gift certificate they can redeem in person. Or a promo code they can enter when ordering online.
Offer them valuable content. Keep your subscribers engaged with you by delivering value with every email. Here are a few suggestions:
  • Useful tips and how to's on your area of expertise
  • News and facts
  • Discounts and coupons
  • Exclusive offers and Frequent Buyer perks
So there you have it. Santa's best list secrets revealed. Stay tuned for next month's issue of Xpresso Break when we'll share why Santa receives so much mail. And it's not just because of his gift-giving abilities.

Xpresso Marketing
Sandi Abbott
Xpresso Marketing

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Helpful Tips For Your Holiday Emails
 
Have you started your holiday email campaigns yet? If you haven't, you still have some time. But you need to get going. Read October's issue of Xpresso Break for some helfpul tips.

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Christmas Video
Christmas Video
Santa Claus Is Coming To Town
performed by Mariah Carey
Forgot the lyrics to the song?
Watch the video.

Blog Spotlight

Xpresso Shots Blog
Social Networking Can Work For You, Even When You're (A Little) Anti-Social 

Free Resources

How To Write An Ebook
Here's some  helpful advice from two of my favorite blogs:

Problogger: Thirteen Steps to Write and Publish a Free Ebook in Thirteen Hours

Copyblogger: How to Create Ebooks That Sell

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Including PDF Downloads In Your Emails
Here's a great free tool that helps you attach PDFs and other files to your emails: www.box.net

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Free 60-Day Trial
Try Constant Contact Email Marketing free for 60 days. Sign up using the link below:

Free 60-Day Trial

To get the most out of your free trial, sign up to receive this free e-course:

"Get Started With Email Marketing"

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Web: www.xpressomarketing.com
Phone: (305) 610-6396
Email: sandi@xpressomarketing.com
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