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 CONVERGED COMMUNICATIONS & MANAGED IT SOLUTIONS
The SynerTel Sentinel
Online Edition 
October, 2010   Issue 170
In This Issue
Win a 50" TV + help a friend
Worse than Peeling Onions
Need Mobile data access?
Meet Inventor John Lewis
Welcome New Clients!
RECEIVE FREE INDUSTRY NEWS AND HELPFUL TIPS
 
Join Our Mailing List!
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Ben Stiegler
Our Referral Contest kicked off September 1st. Don't miss out - we're giving away a 50" TV, and we'll also send you a $25 check when we meet with your referral.   Its easy to enter - just let us know who might benefit from our services.

Dare I say it? From our vantage point, the economy seems to be improving, and we are growing. We hope the same is true for you!

Even if you skip the rest of the newsletter, you must read the sad, sad story below - so it doesn't happen to you. Too many companies are trusting unreliable backup solutions - sometimes with disastrous consequences. 

20 guests joined us in September to learn how to better protect their businesses against data loss, privacy violations, and malware attacks.  Learn who won the iPod below!

Been meaning to get a wireless data card, but never got around to it? Tried tethering, but found it slow? We have data cards and plans available now!

New security risks are in high gear this month - even Facebook and Twitter now. Call us if you're concerned about vulnerabilities, protecting client confidentiality or your own data.

Are you completely happy with your network and its support? Many SynerTel clients have found value in outsourcing part or all of their IT & vendor management tasks to us, freeing up their own staff for strategic projects. Interested in learning about best practices in IT spending and operations? Ask us for a free consultation and ROI analysis!

Need solutions or upgrades, but don't have the cash?
We have 0% financing for qualified buyers for both Toshiba and Allworx phone systems.  And new this quarter, a 66 month leasing program.
  
We're always interested in your kudos & suggestions for improvement. Feel free to contact me at any time!

Ben Stiegler, CEO
415 746 1811
If you need better communication tools - let Toshiba and Allworx help finance them!
Win a 50" Color TV - Just refer a new customer to SynerTel
 
ReferralPicture this TV in your living room!   

Win this TV


 We're giving away a huge 50" plasma TV to the person who makes the most referrals to SynerTel between Sept. 1st and Dec. 31st, 2010. 

We'll also send a $25 check to you for every referral that becomes an appointment, another $25 when they become a customer -- plus the business you refer will receive a special  introductory discount!

Enter as often as you like!   Submit a referral now!  

 For complete details, click here or visit www.synertel.com/referralcontest.


We have 5 entrants so far, with one of them providing TWO excellent referrals!

Submit your referrals today - you and your referral will each get a reward, and you'll be entered to win the grand prize above!

BrakesReally , Really Sad Story - don't let this be yours
 
A law firm called us recently - they had experienced a bad power problem and their server was wiped out.  Goodbye to half a terabyte (500Gb) of intellectual property. Eeek!

No problem ... they were backing up to a cloud service. So they called the service (rhymes with "I-jive") and said 'help us get our files back, please! We need these overnighted on a USB disk so we can stay in business".  One full month later - they still don't have their data back 

Messages, emails, apologies, excuses - but no data. They attempted to 'trickle back' the files they needed the most - but it was inefficient and very, very slow. It would have taken 4+ weeks to trickle it back. But - expecting the overnighted disk each day - they waited and waited. Finally, the disk was (reputedly) sent as I write this. We'll find out soon if all their data really was returned.

Could this happen to you? Yup - it could.  Pepperdine University assessed actual data loss incidents in 2009. Over 6% of computer users lost something important in the sample year.  Whether human error, software corruption, hardware failure, viruses, or theft ... it was devastating.

Data Loss chart
What is this law firm doing next?  Engaging SynerTel to implement managed backups with SynerTel Efolder - encrypting their files and storing them both on a local device *and* securely in our cloud storage data center.  While the price of the old service looked unbeatable ... they repeatedly could not perform when the chips were down.

What is your data worth to your organization?  We don't want you to find out the hard way. So - here's what we've done about it. 

This month we reduced our secure encrypted managed and monitored Efolder storage pricing by 11-30% (depending on usage). If you're already using our service - your bill just went down!  If you're not yet online with us - contact us today to get backed up *before* you have a disaster.

Ask us about our hosted Microsoft Exchange 2010, too!


MobileNeed Mobile Data to be productive when you're on the run? Call us!
 
MiFi
Use up to 5 WiFi devices ANYWHERE!
Nothing slows you down like not being able to work in real time while travelling or with customers. Sometimes a smartphone (or iPad) screen just isn't big enough - you need to use your laptop at a conference, client meeting, airport, etc.

 My first attempt at solving this for myself was to purchase tethering between my smartphone and my laptop. Did it work? Barely ... not enough speed to even page through emails.

What did I do instead?  I got a separate USB-port cell modem. Wow - what a difference!

SynerTel now offers all TelePacific customers 3 great choices on mobile data service:

- USB ($79)  and Aircard PC/Express ($99) plug-in modems

- MiFi hotspot ($99)  - provids WiFi connectivity to multiple users ANYWHERE! Perfect for trade shows, customer demonstrations, field offices in a trailer, event organizers - anyone who needs to instantly  provide reliable WiFi without first installing a wired broadband link.

Data plans are $46.99 for 150Mb/month, or $59.99 for 5Gb/month, with provisions for purchasing over-quota usage reasonably.  Service runs on the Verizon network - arguably the strongest wireless backbone in California (and elsewhere, too!)

If you've been meaning to get hooked up for wireless data - just give us a call and we'll ensure you're on the air quickly!

WinnerSeminarRisk Seminar a success -- meet  inventor John Lewis, winner our our iPod Touch!
 
John Lewis
September iPod Touch Winner
SynerTel & Sonicwall hosted a successful lunch-and-learn in September; 20 business leaders came together to learn how to better protect their companies, information systems, and valuable data.  We were honored that every guest stayed 20 minutes longer than our scheduled end-time, asking questions and sharing information.

John Lewis, CEO of Commercial Gutter and co-inventor of the GutterGlove won our grand prize. If you've ever had clogged gutter headaches - check out John's video showing how GutterGlove filters roof debris so well, live fish can live in the gutters!

SynerTel is deploying Commercial Gutter's new multi-office Allworx IP telephony solution this month - just in time for the rainy season. Whether staff are in any of CG's offices, or out working with customers - one call to one number will reach the right staff person - even if they're up on a roof.

Ask us how mobility-enabled telephony can improve your business!

Welcome -- New Clients!  Thank you Existing Clients for new projects!
  
 
Thank you for entrusting us with improving your IT and business communications!

Muir Senior Care - Martinez
OWN Products - SF
Bay Area Ridge Trail - SF
River Rock NewMark - Palo Alto
XIBITS - Oakland and Sacramento
KontAgent - SF and Toronto
Lotus Bakeries North America
Toschi Sidran Collins and Doyle - Oakland & Sacramento
The Waterfront Restuarant - SF
AutoFuss - SF
CPM Services - SF
Club Quarters - SF
Limon Rotisserie - SF
LiveRail - SF
Farbstein and Blackman - San Mateo
First Graduate - SF
Bay Venture Law Group - Walnut Creek
The Outcast Agency - SF
The Corridor Group - SF and Ohio
Passport Management - SF
Continuant - Seattle, WA
Hand & Physical Therapy of Marin - Larkspur
Blaze - SF
Merrill Research - US and Canadian locations
Friends of the Urban Forest - SF
Hynous & Tatro Insurance - San Jose and Salem, OR


 




For a complimentary assessment of your organization's IT and Telecom spending, practices, and resources, call Ben Stiegler at 415 746 1811 or email ben@synertel.com