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 CONVERGED COMMUNICATIONS & MANAGED IT SOLUTIONS
The SynerTel Sentinel
Online Edition 
August, 2010   Issue 168
In This Issue
Data Security Seminar
Secret Lives
Try Call Recording - Risk Free
Is your car hackable?
Welcome New Clients!
RECEIVE FREE INDUSTRY NEWS AND HELPFUL TIPS
 
Join Our Mailing List!
Join  Us - Lunch & Free Information Security Seminar  on Sep 14th!
 
Ben StieglerThere's more than ever to think about in operating your company, and protecting your data & clients from information mishaps.
 
SAVE THE DATE - Join us for lunch and Raise Your Information Security Knowledge (RISK) Seminar on Tuesday, September 14th at Ruth's Chris Steak House in San Francisco. 
 
SynerTel and Sonicwall will provide a first-class lunch, prizes, and a first-class education about protecting your network, users, data, & customers in the 2010 threat environment. Space is limited!  Register here!
 
Software - and thus vulnerability - is almost everywhere. University research shows today's computer-managed cars are susceptible to hacking, too.   Check out  "Tough Break - No Brakes!" below.
 
Sneak Preview - What would you do if you discovered your new office couldn't get phone service for many weeks - but you needed to be on the air today?  We'll detail how SynerTel solved this problem for Urban Strategies in the September Sentinel.
 
Are you completely happy with your network? Many SynerTel clients have found value in outsourcing part or all of their IT & vendor management tasks to us, freeing up their own staff for strategic projects. Interested in learning about best practices in IT spending and operations? Ask us for a free consultation and ROI analysis!
 
Have Avaya or Nortel legacy phone systems? SynerTel is now an authorized Avaya Business Partner!  Call us for support, moves, or growth on your Avaya or Nortel systems.
 
Extended thru September 15th!  Toshiba's 0% 36 month financing offer  continue. If you need better communication tools - let Toshiba help finance them!
  
We're always interested in your kudos & suggestions for improvement. Feel free to contact me at any time!
 
Ben Stiegler, CEO
415 746 1811
Are you prepared for the data loss threats of 2010?
 
RISK
 
 If you have a computer network, you need our
 
FREE information security seminar!
 
Few people realize how much money is tied up in their network. Not just in the hardware and software,but the information. Even fewer people know all the information can be compromised...or lost altogether.
 
To find out the most effective ways to protect your information, attend "RISK: Raising Your Information Security Knowledge." This FREE event will show you:

- The greatest threats to your information-they may not be what you think!
- Why social networking sites like Facebook have so many hidden dangers
- How your organization can defend against data loss 
- How government data privacy laws can impact your business 
...and much more

You will hear some amazing stories about true network adventures. And learn about real data security threats and real solutions for network, email, Web, and remote access security.
 
iPod TouchOne lucky participant will win our raffle prize: An iPod Touch  8GB ($199 value).
You must be present to win.
 
Space is limited - REGISTER HERE!
The Secret Lives of SynerTel Staff
 
Ben horn
Ever wonder about the secret lives of SynerTel staff?  What do we do on those rare moments when emails aren't answered right away?
 
Phones+ Magazine recently published "Ben Stiegler, Man of Note" about my 'other' life as a musician.
 
My mom thought this was pretty fun, and I bet you'll get a smile, too!
Try Call Recording  and Workflow Archiving- Risk Free for 60 days!
 
Oaisys
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Does your business arrange important transactions over the phone? Make deals? Issue prescriptions? Provide customer support? Ever wished you could play back a call to document what a customer or staff member said for later review, or to prove exactly when and what was said?
 
Ever want to see what was on a staff member's computer screen while during the conversation? Was the right discount applied? Was the correct patient record open? Was the order really completed and confirmed by 5pm?
 
SynerTel and Oaisys offer a wide variety of call and workflow documentation systems - with surprisingly affordable budgets.  And now you can install and try one risk-free - for up to 60 days!
 
BrakesTough Break - No Brakes!
 
Car Sharked!May 2010  - University researchers  at UC San Diego and the University of Washington have taken a close look at the computer systems used to run today's cars and discovered new ways to hack into them, sometimes with frightening results.
 
By simply connecting to the standard diagnostic computer port included in all late-model cars, researchers were able to do some nasty things, such as turning off the brakes, changing the speedometer reading, blasting hot air or music on the radio, and even locking passengers in the car.
 
 
The researcher's goal was to raise auto industry and regulatory awareness about the need to better secure on-board automotive systems.  (At least the Edsel never had this problem).
 
While we don't have a solution for this (yet!), its wise to understand the degree to which we rely on software in almost every area of our lives - cars, elevators, smart phones.
 
You can count on SynerTel to provide reliable computer security solutions - and to keep a thoughtful eye on ways to better secure other software-based pieces of your world!
Welcome -- New Clients!  Thank you, Existing Clients for new projects!
   
Thank you for entrusting us with improving your IT and business communications!
 
Urban Strategies
Health Priorities Group
California Custom Carpets
Friends of the Urban Forest
VIZ Media
Limon Restaurant
Cushman and Wakefield - 455 Market SF
Mental Health Association of Alameda County
City of Novato
ARD Int'l
Planned Parenthood
Peninsula Temple Beth El
Tattoo Branding
Westside Community Services
Franciscan Crab Restuarant
The Stinking Rose
Contemporary Jewish Museum
FireMaster
Chrome Industries
Marin IPA
Stuart Foundation
Mary Zlot and Associates
 
For a complimentary assessment of your organization's IT and Telecom spending, practices, and resources, call Ben Stiegler at 415 746 1811 or email ben@synertel.com