Syn Logo Horizontal      CONVERGED COMMUNICATIONS  & IT SOLUTIONS

The Synertel Sentinel
Online Edition 
January, 2010   Issue 160
In This Issue
Hoot! The Owl is coming
Drones Hacked - how's your network?
0% Financing Returns!
Bar Bambino - Featured Client of the Month
Welcome New Clients!
Win a Free Lunch - Answer this Riddle
RECEIVE FREE INDUSTRY NEWS AND HELPFUL TIPS
 
Join Our Mailing List!
 0% financing + ADA Tax Credit ease technology upgrade budgets
Ben headshot
 2010 brings new network security challenges. Adobe Acrobat Reader flaw provides a major crack into your network. Do you have all your security bases covered? Read on below.

Although jobs are still shrinking nationally, we're seeing increasing business activity -- particularly businesses investing in current technology to help their smaller workforces accomplish more with less. Your competitors are taking full advantage of Unified Communications Home-Shoring, Cloud Computing, and cleaning up aging piece-meal IT and telephony environments to provide simple, easy, and rich information environments. Want our help? An initial consultation is always free!
 
Moving?  Shrinking? Expanding? Reconfiguring? Or just flipping out? We are working with many clients to help them adjust to current economic realities. Let our expertise help save you time and $ with carrier renegotiation, home-shoring, unified communications, and virtualizing.
 
We'll help you plan ahead, control costs, and avoid last minute hassles. Call us today for Project Management, Carrier moves, Cabling, Telecom & IT re-sizing & relocation. We do it every day  -- so you don't have to!
 
We're always interested in your kudos & suggestions for improvement. Feel free to contact me at any time!
 
Ben Stiegler, CEO
415 746 1811
The Owl is coming!  ConnectWise offers improved service and convenience for clients
 
ConnectWiseSynertel is working rapidly to bring the benefits of ConnectWise to our customers. The Owl will join Level Platforms, another of our 24x7 automated monitoring tools, to keep watch over your business day and night - efficiently and cost-effectively.

 Shortly, you'll have web portal access to *all* service and billing information about your company - and be able to open or update service tickets easily - just by replying to an email.  Connectwise also integrates with all the other process automation and service tools we use to support customers - so it will provide a unified view and portal of everything from backups to circuits to warranties and subscriptions.

We're very excited about the improved level of service we'll be able to provide once we flip the switch. Stay tuned for more details - and watch for announcements in the next few months.

 
Drones Hacked. Acrobat Reader Unsafe.  How secure is YOUR network?
Predator Drone - who's watching?DRONEIraqi insurgents hacked the video feed from US Predator drone aircraft operating in Iraq using a $26 Windows application.
How was this possible?
What implications does it have for YOUR network?
Is your data safe?
Would proactive Managed IT services save you $ and decrease risk?

Learn more ...
 

Recession Buster Returns!  0% Financing - Improve your Voice & Data Systems now!

TOSHIBA & SYNERTEL TEAM UP TO OFFER UNPRECEDENTED FINANCING

EXTENDED THRU March 20th

 

 

Toshiba will pay your lease interest for 3 years, while you get converged communications & IT solutions today!
Details - click here!

Bar Bambino - Italian Wine & Food Bar in the Mission


Bar Bambino LogoWhen Christopher Losa opened Bar Bambino, his award-winning restaurant and wine bar in the Mission in 2007, he turned to SynerTel to design a reliable telephony solution.  Bar Bambino accepts reservations both online and by phone -- hearing and answering customer calls - even with a lively full house- was crucial.Bar Bambino Interior


  A Toshiba CIX system from SynerTel fit the bill - and the budget!

Bar Bambino features cuisine from a different region of Italy each Monday evening - check out the current week's menu here. 

Live in the East Bay? Bar Bambino will open a second location at Jack London Square soon!

Win a $25 gift certificate to Bar Bambino!  Just submit an answer to our new Riddle D'Mois (below) by February 7th - and you'll be entered to win!
Welcome -- New Clients!  Thank you, existing Clients for new projects!
   
Thank you  for entrusting us with improving your IT and telephony!
Cantaloupe Systems - Berkeley
Torchiana Mastrov Sapiro - Santa Clara
Merrill Research - San Mateo
Russell Hinton Painting - San Francisco
Gonzales Construction - South San Francisco
Shape Product - Oakland
Piedmont Plastics - Oakland
Holden & Co - San Rafael
Cleis Press - Berkeley
Santa Rosa Auto Body - Santa Rosa
Asian Inc - SF and San Jose
Vasquez Estrada & Dumont - Glendale & San Rafael
Coventry Park - San Francisco
FireMaster - Burlingame
Cal Bay Systems - San Rafael
Oium and Reyen - SF
LeAnn Bischoff Atty At Law - Oakland
Saltzman & Johnson Law Corporation - San Francisco
Bradley Parker DDS - San Bruno
SF Veterinary Service - SF
Selix FormalWear - Hayward
VIZ Media - SF
Tea Collection - SF + Vacaville
Jerico Products - Petaluma
Franciscan Crab Restaurant - SF
Credo Restaurant - SF
City of Novato
Building Futures with Women and Children - San Leandro
St. Francis Yacht Club - SF
Crunch Club

For a complimentary assessment of your organization's IT and Telecom spending, practices, and resources, call Ben Stiegler at 415 746 1811 or email ben@synertel.com
Riddle D'Mois - Lighten up your day, win Free Lunch!
Skel

RiddleWhy did the skeleton cross the road?

 
Submit your answer here - enter to win a $25 gift certificate to Bar Bambino!

Check the February Sentinel for the answer and the winner!

SPECIAL OFFER! 

Toshiba MAS Automatic Backup

Are your voicemail messages, auto-attendant greetings, and/or  ACD call data safe? Synertel will configure automatic backups onto your network for just $129.  Don't want it on your network drive? No sweat - we can optionally provide a USB drive, too!
 

 
Offer good  thru  Feb 15, 2010.  Must mention offer MIRROR-MY-MAS!