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CONVERGED COMMUNICATIONS & IT SOLUTIONS
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The Synertel Sentinel Online Edition
February 2009 Issue 148 |
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Happy Year of the Ox & Happy Valentine's Day!
Synertel is showing the love with 2 special offers:
- Let us pay half of your 1st 8 lease payments on any new CIX100 IP-enabled phone system. Just 16 days left!
- Need a small change or repair? Receive 10% off labor - through Feb 28th. Details below!
Moving? Shrinking? Expanding? Reconfiguring? Or just flipping out?
We are working with many clients to help them adjust to current economic realities. Let our expertise help save you time and $ with carrier renegotiation.
Let us help you plan ahead, control costs, and avoid last minute hassles. Call us today for Project Management, Carrier moves, Cabling, Telecom & IT re-sizing & relocation. We do it every day -- so you don't have to!
As always, we are interested in your feedback, kudos, and suggestions for improvement. Feel free to contact me at any time!
Ben Stiegler, CEO
415 746 1811
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| 50% off first 8 lease payments - Improve your Voice & Data Systems now! |
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TOSHIBA & SYNERTEL TEAM UP TO OFFER UNPRECEDENTED SAVINGS - ENDS FEB. 26, 2009
Toshiba & Synertel will pay HALF of your first 8 lease payments for any new Toshiba CIX100 phone system - digital, IP, or mixed - purchased & funded by February 26, 2009. (Installation can be later than this date).
Offer valid on any 60 month lease plan - $1, 10%, or capped FMV buyout; minimum $3K transaction, subject to credit approval. Project can include other items like unified threat management, VPN, home-shoring equipment, cabling, backup power - even training! Take advantage of 50% off our 5 year equipment warranty, too!
This is a time-limited offer! Take advantage of it! Leverage the power of VOIP and Computer-Telephony Intregration to get more done each day! Call 415 746 1801, or email sales@synertel.com.
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| Fannie Mae Servers Targeted by Logic Bomb - how safe is YOUR data? |
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By Stefanie Hoffman, ChannelWeb Thu. Jan. 29, 2009 A former engineer at mortgage finance company Fannie Mae was indicted for allegedly planting a "logic bomb" that would have shut down the company for at least a week by destroying all 4,000 of its servers, costing the company millions in lost productivity and damages. Rajendrasinh Makwana, 35 was indicted for sabotaging the mortgage lender's computer network by entering malicious code known as a logic bomb that would have resulted in destroying and altering the entirety of data on Fannie Mae's servers, according to the U.S. District Court indictment. The logic bomb was embedded with legitimate code and set to launch at 9 a.m. on Jan. 31, but was impeded when another Fannie Mae engineer discovered the malware several days after it was planted. Makwana was terminated the afternoon of Oct. 24 due to a scripting error he had made earlier in the month. However, after his termination, Makwana's access to the computer systems did not immediately end, and he retained full access rights until at least 10 p.m. that evening, according to an FBI affidavit. Makwana used his extended legitimate access to clear out all logs that revealed his access to the server, eliminating any "footprint" of his malicious activities on Oct. 24. He then gained launch code that would allow him access to Fannie Mae's servers remotely. Upon gaining root access to Fannie Mae's system, Makwana created a file in which he developed the malicious code on Oct. 25, the day after his termination.
Meanwhile, security experts say that companies can anticipate more insiders that pose threats to corporate environments as the economy worsens and disgruntled or laid off employees seek some kind of retribution. Brian Cleary, vice president of marketing for security company Aveksa, said that many data leaks and malware attacks committed from the inside, such as the near attack on Fannie Mae, often stem from a lack of access control and ineffective or outdated security policies. To fully protect themselves from insider threats, companies will increasingly need to automate their access control, Cleary said. "An automated approach is crucial to making sure you're protecting your operation's resources," Cleary said. "[Makwana] definitely had malfeasance in mind. We've seen this where organizations with disgruntled employees have mal-intent toward the company and want to hurt it. You have to find a way to protect the operation of the enterprise so it can conduct business.
Are all your bases covered? Ask Synertel for a physical and IT security audit today!
If you don't have automatic off-premise backup - Synertel Efolder covers the bases.
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| Stiegler to speak at Channel Partners 2009 |
 Synertel CEO Ben Stiegler will be speaking at Channel Partners Conference 2009. CPC is the premier national conference where carriers (ATT, TelePacific, etc.) and Value Added Resellers (VARs) meet to assess the state of the industry, evaluate new products, and share the skinny on what really works vs.what's still just a shiny brochure that you wouldn't bet your business on! just yet!
Ben has advocated for creating a formal rating system (a la JD Powers and Ebay feedback) about carriers and service providers to allow businesses and VARs access to the collective experience of businesses across the US. Watch for news here in upcoming Sentinels about industry developments, the new tone of the FCC, and more! |
| Synertel Managed WorkPlace -Proactive Recession Cost Savings! |
 When times are tough, businesses look to control operating costs and reduce risk. Synertel Managed Workplace is a powerful tool for proactively detecting and avoiding network, server, printer, and workstation problems - BEFORE they impact productivity. SMW provides monitoring, alerting, proactive network tuning, plus remote and onsite services to detect and solve problems before they become catastrophes.
Monitoring can detect hundreds of things - and make as big or little a deal about them as you want. Examples include
- low disk space,
- printers about to run out of toner
- security patches that didn't apply
- viruses found and quarantined
- LAN traffic jams,
- if your website is ever down
- if an employee installs personal software on a company PC.
SMW can serve as a radar screen for your existing IT staff - with all alerts and tickets flowing to your staff, or we can take shared or full responsibility for monitoring, managing, and intervening. Every minute of IT downtime costs your organization in lost productivity -- even before the cost of solving the problem. Let us help trim those costs.
If you think network management is a luxury in tough times -- you may be thinking tactically, not strategically! A small wise investment in proactive monitoring avoids larger (and more variable) costs of being reactive.
SMW can even monitor your telephone system and voicemail! For more details, call 415 746 1811 or email managedworkplace@synertel.com.
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| Welcome -- New Clients! |
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Thank you for entrusting us with improving your IT and telephony!
Midwest Agri-Commodities- San Rafael
Pacific Transportation Lines - San Leandro
For a complimentary assessment of your organization's IT and Telecom spending and resources, call Ben Stiegler at 415 746 1811 or email ben@synertel.com | |
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A Valentine from Synertel!
Receive10% off project labor Feb. 9th-28th!
Need a cable run, system modifications, a security consult, etc. - now's the time!
Applies to new projects signed + implemented between Feb 9-28; cannot be combined with other discounts or promotions; maximum value $150; discoun applies to invoices paid within stated terms. |
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| Offer Expires: Feb. 28, 2009 |
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