PepperDash News - A higher level of control
November 2009
An Interesting Year

This time last year, when we started this newsletter, we were all navigating into a mysterious economic fog after the great market collapse of 2008. For some folks, this recession has been brutal. How many big names have disappeared, like Tweeter and Circuit City, and even Pontiac and Saturn? Then there was the Wall Street "makeover" including the sale of Merrill Lynch and the bankruptcy of Lehman Brothers on the same fateful September day. For others, like Wal-Mart and McDonald's, the recession has been an opportunity.

In the AV world, we have seen video teleconferencing do well, as cost-cutting corporations moved to curtail travel budgets - well enough for Tandberg's shareholders to clamor for a higher share price purchasing premium! But many commercial AV budgets were slashed or disappeared altogether. We saw the bottom fall out of custom residential, as new home starts stopped, and big bucks "discretionary spending" evaporated. The AV competitive climate changed, and every company seemed to be fighting for every dollar - margins be damned - just to keep the doors open and payroll met.
 
A year later, there is plenty of good news in the economy. Housing inventory is down, the Dow is up, and Wall Street traders are making money again. People are no longer panicked over their 401Ks, though they might not be too confident in their retirement planning just yet. There is optimism in the AV market. Spirits have been high at the recent events I have attended. But there is realism too. The InfoComm October 2009 Economic Snapshot Survey indicates that demand has not lived up to previous optimistic projections, and AV providers continue cost-cutting measures and rely more on outsourcing to meet spiking demand.
 
So, as I asked this time last year in our inaugural newsletter, what's new at PepperDash? We are a little leaner, with 23 people across Boston, New York and Reston, VA. Our newest office is picking up momentum, and we are doing more work for the federal government and companies that cater to it. While we continue work as an outsourced programming resource, our work load has shifted somewhat towards larger, more complex projects. We are also investing heavily in energy management and smart building control research and development. One thing has not changed, however: our Partnership Service Commitment to be a valuable partner, to complete every project, and to provide the finest solutions.
 
We started this newsletter as a way of improving communication in tough economic times. We hope you have found this past year of PepperDash News helpful and interesting, and that your upcoming new year is a prosperous one.

Thanks for reading!

-Howard

As always, I welcome your comments and perspectives.
hnunes@pepperdash.com

PepperDash Profile: Sarah Norton
Sarah Norton, Graphic DesignerTitle: User Interface Graphic Designer

Tell us about your job:

I make things look pretty.

What aspect of your job interests you the most?
Almost every day I face a unique design challenge that I haven't seen before. Coming up with new graphic solutions that are attractive as well as functional does not allow time for boredom.

How is designing for touch panels different from other kinds of graphic design?
In the end, each interface needs to be intuitive enough for any typical user to work. So much of the design process is spent in preparation. A strategy must be devised that will result in the most efficient use of space, colors, and layout that will work for multiple scenarios. Each screen needs to be aesthetically pleasing and allow interaction with the touch panel to be simple, and hopefully fun.

What's the most high tech gadget that you own?
I would suppose my TV. I treated myself to a Samsung 40-Inch 1080p LCD not too long ago, although my blender has an obnoxious amount of settings.

How does AV personally affect you?
I pretty much listen to Pandora or my iPod nonstop (probably making myself deaf in the process). I feel like it's necessary for me to be listening to music in order to get anything accomplished. Silence is too much of a distraction.

3 Songs currently on your playlist:
M. Ward - Chinese Translation
The Discovery - Osaka Loop Line
The Bird & The Bee - Preparedness

Best Advice: Although it's not always possible, having as much information up front is key when tackling interface design. Sometimes adding or changing "just one thing" means reworking everything else.


You can reach Sarah by email: snorton@pepperdash.com.


Quick Contacts
Quotes and change requests:
Myles O'Brien, Sales Engineer
mobrien@pepperdash.com | 617.206.9814


Project scheduling:
Christina Friskey, Project Coordinator
cfriskey@pepperdash.com | 617.206.9805


Not sure? info@pepperdash.com | 800.377.9112

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Trivia Contest
According to the Oct. 2009 InfoComm Economic Snapshot Survey, which vertical market holds the most promise for 2010?

A) Healthcare

B) Corporate Offices

C) Education - Higher Ed

D) Gov't/Military

Click here and enter to win a collection of our favorite hot sauces, a PepperDash mug, and a $50 donation to your favorite charity. 

One winner will be randomly selected from the correct answers to this month's Trivia Contest.

Congratulations
Stephen Podgurski!
Stephen won last month's trivia contest. A donation has been made in his name to MSPCA and he has been sent a box full of hot-sauce goodness.

Last month's answer: Pirates of the Carribean: At World's End is the most expensive film to produce.


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