The electronic incident reporting system (eQVR) was
implemented April 2006 at Sharp HealthCare in hopes
of enhancing the Patient Safety environment by:
·Identifying events requiring action in order
to prevent recurrence, and
·Identifying potential risk management
events.
Sharp Healthcare promotes a non-punitive,
anonymous reporting system of all potential ("near
misses") and actual quality variance issues in order
to:
·Identify system wide issues,
·Identify trends (departmental or service
line), and
·Implement process changes where
needed to avoid reoccurrence when the above are
identified.
Physicians are encouraged to participate in the
voluntary and anonymous reporting of actual or
potential events and may do so in one of two
ways:
·Via the Sharp Intranet, selecting "E" for eQVR
or "Q" for QVR. Following instructions for submitting an
eQVR for "All Users" allows anyone to enter an
incident anonymously. Be sure to select the correct
facility, type of incident (inpatient/outpatient/emergency
patient for example). Avoid using "other" if possible.
Enter the patient's 8-digit account no. and hit "look-up"
to auto import all patient data for you. Click "continue"
to go to P.2 to complete the details of your
incident.
Or,
·Via the Physician Dictation Line, dictating a
confidential
QVR (that goes directly to the QA Office). Select code
#45 (for
Confidential QVR) and dictate as usual (please be
sure to include patient information).
To view a training CBL
on line (a more detailed step by step
explanation of the QVR entry process), go to the
Sharp Intranet.
Select "E" for eQVR or "Q" for
QVR. In
the right column, select "eQVR Training". Go
to the
bottom of the training page and select
the "Anonymous Reporter Review" CBL.
For questions or assistance regarding the eQVR
process, please contact Grossmont Hospital's eQVR
Administrator:
Annette Guinther, RN QA at 619-740-4693
