Nick:
Thanks so much for your kind words that means a lot to me and I will relay your message to my husband. Also, I need to apologize if I was discourteous when I initially called in. I was frazzled finding out my son and his fiance had an accident and we are not nearby. Thankfully they were not injured.
In closing, let me reiterate that my son stated that your employees were kind, helpful and put their mind at ease. Please pass along our gratitude to them and thanks for your expertise in utilizing the best method to handle the vehicle. Unfortunately, my husband fears that the vehicle will need to be totaled -- Nissan dealership says frame is bent.
Regards,
Jo Ann