NMC Report header
June 1, 2010  
Greetings!


Nancy MarshallI hope you had a great Memorial Day weekend! Our thoughts go out to those who are protecting our freedom, and to those who have served our country in years past so that we can enjoy this great American way of life that we sometimes take for granted.

This is such a wonderful time of year. The weather is beautiful and everyone is looking forward with excitement to the upcoming summer months. At the Marshall household, we are preparing for our oldest son Craig's high school graduation on June 5th with bittersweet feelings about how time has flown since he was born nearly 18 years ago. Our younger son Jamie put up a badminton net in the back yard and we've been spending time out there while watching the tulips bloom in the garden. We've built an outdoor campfire pit and we have been enjoying making s'mores and talking around the campfire at night. This is something that makes me really very happy.

Maine mooseThe other evening, a moose walked right through our dooryard. I was able to grab the camera and get this shot to share with you from our front step. Luckily our yellow lab was in the house and did not chase the moose....or get chased by him. 

Last week, Ross Lasley and I presented a seminar on Social Media to the members of the Maine Public Relations Council. I have devoted this issue of The NMC Report to sharing some of the points from our presentation with you. I would like to thank my friends at the Caliber Group in Tucson, Arizona for helping me with much of the information in this presentation and article below. Caliber owners Linda Cohen and Kerry Stratford are great friends and respected peers in the business of public relations and social media marketing! 

Best,

Jay Sig B&W
www.marshallpr.com

Ross Lasley, The Internet EducatorNancy Marshall, the Maine PR MavenSocial Media: How to apply the latest and greatest social networks
to your PR program and how to measure the impact!
  (Part 1)

Presented by Ross Lasley, "The Internet Educator"
and Nancy Marshall, "The Maine PR Maven"


Social media is part of an overall integrated strategic PR Program. Many people would argue as to exactly what constitutes social media, but most think of it broadly in terms of any kind of online interaction, even e-mail and e-newsletters.
 
The Big Four

The Big Four social networks are Facebook, MySpace, Twitter and LinkedIn, although there are many other new communities, games, forums, apps, blogs, micro-blogs and media sharing programs being developed every day. They are allowing us to communicate directly with highly targeted audiences. Social networks build online communities who share interests or want to explore others' interests. Members create their own online "Profile" with biographical data, pictures, likes, dislikes and other information. Introduced in 2002, Friendster was the first social site, followed by MySpace a year later. Social media is evolving every day. It is likely that within five years the "Big Four" will be replaced by other big networks of some kind or other.
 
Social versus Traditional Media

Traditional media "pushes" information to its audience on a delayed schedule. The producer of the information or content has a one way relationship with the consumer of the content. With social media, there is a "push and pull" of information and instant updates back and forth with the producer of the content and back and forth with other consumers of the content. Relationships have opened up in many ways so information is flowing freely online.

Why Go Social? There are so many reasons...

Social media helps build relationships with your targeted audiences including members of the media. It used to be that when we wanted to improve our media relationships we would 'do lunch,' or make a phone call. Today we can stay in touch on a day-to-day basis with our media friends through networks like Facebook where we can see what they are doing personally and professionally and get to know them better as a person, which helps strengthen our relationships.

Another reason to go social is to build a "cult" or your "tribe" around your brand. In his book, "The Culting of Brands: When Customers Become True Believers," Douglas Atkin talks about building the strength of your brand by building a community of believers through online and in-person relationships and gatherings. Seth Godin calls this community of "believers" a tribe, and wrote about it in his book called "Tribes."

One of the big reasons to 'go social' is to distribute content. In the session with the Maine Public Relations Council, I talked about how PR people are usually great at producing content, and since content is King on the internet, we as PR professionals are now the kings and queens of content creation! This expertise moves us up in the overall marketing food chain significantly.

There are many, many other reasons to get engaged in social media, too many to enumerate here and now. One of the members of our audience brought up the fact that social media allows us to monitor what's being said online about our brand. That is obviously a very important function of the PR role in any organization: to monitor and engage with those who are talking about our organizations online.

In our next issue we will discuss 'how to go social,' as well as damage control and some final thoughts on social media. As always, we welcome your comments and thoughts!
 
Ross Lasley and I plan to present more seminars and workshops on this subject so please watch for future issues of "The NMC Report" for more information on dates and locations.

The Maine Children's Home for Little Wanderers to be Featured on Time Warner Cable's Maine Street


In May, our client, The Maine Children's Home for Little Wanderers, announced the Council on Accreditation (COA) has granted the agency's application for Full Hague Accreditation. Hague Accreditation attests that the Maine Children's Home for Little Wanderers is in substantial compliance with the Hague Convention accreditation standards. Adoption agencies that achieve Hague Accreditation meet the requirements put forth by the U.S. government. U.S. agencies conducting international adoption in Hague countries need to either become accredited, cease adoptions or work through another agency.
 
Pictured (left to right): Caroline Hutchinson, Social Worker/Trainer Consultant at the Maine Children's Home for Little Wanderers talks with Trudy DeBlois, TWC station manager in preparation for her interview on Time Warner Cable's Maine Street.
MCH interview
Recently, Mike Edgecomb, host of Maine Street on Time Warner Cable, interviewed Caroline Hutchinson, Social Worker/Trainer Consultant at the Maine Children's Home about what the accreditation means for the agency. As part of the interview, he also asked Caroline about the current "Walk for Camp" fundraising program and the agency's brand new website.
 
The interview will air on Time Warner Cable on Thursday, June 3, at 7:30 p.m. Time Warner Cable TV is available on Channels 9 or 12 throughout most of Maine and Channel 21 in portions of New Hampshire.
 
Pictured (left to right): Lindsay Bragdon, social worker and Caroline Hutchinson, social worker/trainer consultant from the Maine Children's Home for Little Wanderers in studio with Mike Edgecomb, host of Maine Street, Trudy DeBlois, station manager, and Bob Gilbert, producer from TWC-TV.
MCH interview
The Maine Children's Home, a full Hague-accredited adoption program, provides assistance to families hoping to adopt internationally or domestically. The Maine Children's Home, founded in 1899, gives children and Maine families hope for the future and a chance at a better life. In addition to the adoption program, the agency offers outpatient counseling, the Teen Parent School Program, The Children's Place early care and education center, a summer camp scholarship program, and a Christmas Program that provides clothing and toys to underprivileged Maine children. To learn more, visit www.mainechildrenshome.org.
 
Maine Street is part of Time Warner Cable's TV newsmagazine programs. The locally produced television show is hosted by Mike Edgecomb and features stories and people around the state of Maine.