Tony's Coaching Tip The Pygmalion effect
February 2006

Greetings!

Welcome to the February 2006 issue of Tony's coaching tip.

I know I might have left the impression that I would follow the Field of Dreams theme this month, but experience tells me that writing these coaching tips is far easier when the topic is something that is occupying me in my daily life right now.

Two factors inspired my coaching tip for this month. I received an email a few weeks ago that contained a quote from Goethe (see Quote of the month), which really resonated with me.

The quote reflects my belief and personal experience of how powerful expectations can be in predicting future outcome. I believe this is the case both with your expectations of yourself and your expectations of other people.

Receiving the quote in turn focused my attention on an article a colleague of mine has been handing out to delegates on the workshops we have been running recently.

Pygmalion was George Bernard Shaw’s play that was also successfully adapted to become the film “My Fair Lady”. Apologies if you already knew this, but I have to admit that I didn't until recently. As you'll see in the main feature Maths was my forte at school, not English!

in this issue
  • Quote of the month
  • Feature: The Pygmalion effect

  • Quote of the month

    "Treat people as if they were what they ought to be and you help them to become what they are capable of being."

    - Johann Wolfgang von Goethe


    Feature: The Pygmalion effect

    One of the most interesting stories in an article that a colleague of mine recently discovered concerned an experiment a professor of social psychology undertook in the 1970s.

    The professor told his students that he had developed a strain of super-intelligent rats that could run mazes quickly. He then passed out normal rats at random, telling half of the students that they had the super rats and the others that they had the bog standard variety.

    The rats that the students believed to be bright improved daily, running the maze faster and more accurately, while the "dull" rats seemed less interested and only made very minor improvements.

    This particular story took me back to my own experience as a 10-year old at junior school. I remember being frightened of my maths teacher, Mr Stanton, who was extremely authoritarian and used to rap us across the knuckles with a wooden ruler when we got maths questions wrong, which needless to say I frequently did.

    Unfortunately for me Maths was one of my weakest subjects.

    Then one term Mr Stanton left and Mr Schwarz, an amiable teacher who believed in encouragement and praise, took over in the role of my maths teacher. Within a year maths became my best subject and remained so throughout my school career.

    So what happened there? Well, it demonstrates the effect and power of positive and negative expectations on the receipient. As Eliza Doolittle explains to Pickering in Pygmalion , “I shall always be a flower girl to Professor Higgins, because he always treats me as a flower girl, and always will, but I know I can be a lady to you because you always treat me as a lady, and always will.”

    If you're not convinced, next time you’re out shopping, watch how parents treat their children, and when in a work environment take notice of what expectations bosses are communicating to their subordinates. Do the children and subordinates live up (or down) to the expectations placed on them?

    What self-fulfilling prophecy are those parents and bosses inflicting on the individuals that they influence, through the power of their expectations?

    Finally, where are you doing the same to others who you influence? And I include your expectations of yourself here.

    So, what steps are you going to take in the next month to raise your expectations and act from those raised expectations?

    Thanks for reading. If you enjoyed this coaching tip why not forward it to a friend or colleague? Next issue on March 29th.

    Until next time,


    Tony

    Tony's Coaching Tip is published on the last Wednesday of each month to challenge, stimulate and inspire people who want to unlock their own potential and learn in the process. It is written by Tony Phillips, who coaches dynamic individuals and teams to swing out and play a bigger game. Worldwide.

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    Tony (cropped)


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