Tony's Coaching Tip The art of bottom lining
October 2005

Greetings!

Welcome to the October 2005 issue of Tony's coaching tip.

OK, so I asked you a couple of questions in last month's coaching tip. The first was your thoughts on changing the publication day of Tony's Coaching Tip from the last Friday to the last Wednesday of the month. The responses I received indicate that you are just as happy to receive the tips on a Wednesday as you are receiving them on a Friday. So as of next month, Tony's Coaching Tip will be coming to you on the last Wednesday of the month.

The other question I asked was whether you were interested in receiving a tip on the Field of Dreams or the art of bottom lining this month. Well you, or a few of you anyway, seem to be intrigued by the thought of bottom lining. I suspect it's a case of wondering what on earth I'm talking about.

in this issue
  • The enemy of the very good - addendum
  • Quote of the month
  • Feature: The art of bottom lining

  • The enemy of the very good - addendum

    I received several emails in response to last month's coaching tip, questioning whether the attitude of aiming for and accepting the very good might have precluded many of our ground breaking discoveries in medicine, literature and science.

    I agree that the pursuit of excellence is something that stretches us to be the best that we can be and also that there are times and areas (such as art and research) where this can be the only approach to take.

    However, speaking from my own, and I suspect many others', experience, pursuing excellence can sometimes come from a lack of understanding of what is actually needed or required, so we'd better provide everything we can think of.

    Secondly, pursuing excellence can also be a very good delaying tactic from actually delivering anything because it isn't good enough yet! When this is the case it's really fear and our good old gremlin that are stopping us. Excellence is just the smokescreen.

    I welcome any more views on the subject.


    Quote of the month

    "I am an old man and have known a great many troubles, but most of them never happened."

    - Mark Twain


    Feature: The art of bottom lining

    Bottom lining is described in my coaching "bible" as "the skill of getting to the point and asking the client to get to the point. What is the essence of the conversation?"

    It can be used "when the client begins wandering tangentially through story after story. Sometimes it's the client's style of conversing; many times it's a way of avoiding difficult or direct conversation. The client is out there circling in the fog."

    It's funny how easy it is to talk around a subject. When confused ourselves, we often weave a web of confusion for others. It can be helpful having someone asking us what the bottom line is or even simply asking "what exactly are you trying to say?".

    After all, we can only address and solve a problem once we have identified what it is.

    I used to, and still can, shy away from bottom lining as I'm hesitant to interrupt people in case I appear rude or I upset the person who is speaking. Bottom lining was the first coaching skill that I selected to practice on my very first day of coach training, because I realised that it was a key "area for development" for me.

    Actually, rather than being an indication of rudeness or disinterest, bottom lining works in the same way that shining a torch or headlight on a dark street sign provides the clarity you need to proceed on your journey.

    It isn't easy at first to cut to the chase when the direct approach is not your normal modus operandi. But bottom lining becomes easier with practice, particularly when you see what you can achieve, by interrupting to ask a direct question.

    Also, what about using bottom lining on yourself? What stories do you keep telling yourself (and possibly others) about all the external reasons and people that are preventing you from achieving what you really want? What is your circle of fog made of that you walk around with each day?

    So, my questions for you this month are:

    Who in your life always gives you story after story whenever you talk to them, and you're never really sure exactly what their point is?

    Are you giving other people your stories but you haven't worked out what it is you really want in terms of support or assistance from them?

    If you identified a "woolly" story teller in your life or if that story teller is you, it's time to exercise your bottom lining skills over the next few weeks. It will make life clearer and simpler for you, I can assure you.

    Thanks for reading. If you've enjoyed this please pass it on to a few others who might also like it. Next issue on November 28th.

    Until next time,


    Tony

    Tony's Coaching Tip is published on the last Wednesday of each month to challenge, stimulate and inspire people who hate to work and who want to live a creative, fun and full life. It is written by Tony Phillips, who coaches dynamic individuals and teams to swing out and play a bigger game. Worldwide.

    The names of coaching tip subscribers will never be shared or sold.

    You are free to use material from Tony's Coaching Tip in whole or in part, as long as you include the complete attribution, including e-mail link. Also, please notify me where and when the material will appear. Thanks.

    � 2005 Tony Phillips - All Rights Reserved


    Tony (cropped)


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