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Customer Satisfaction Survey
Thank you for being a valued customer. Please help us improve our service to you by completing this Customer Satisfaction survey. Your responses will help us to address any issues that you may have as well as to better target our services to meet your needs. Your responses will be kept confidential. The entire survey will take approximately 10 minutes to complete
Click Here to Take Survey
We appreciate you reading our newsletter and we encourage you to do so monthly. For instant updates, find us on Facebook or follow us on Twitter.
Sincerely,
Prime America Logistics, Inc.
18725 E. Gale Avenue, Ste. 205
City of Industry, CA 91748
Phone: (800) 424-7746 | Fax: (800) 230-3724
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SOCIAL NETWORKS
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PRIME'S NEW WEBSITE GOES LIVE!
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 Mid June, Prime America launched its new website (www.primeamerica.biz), which has been in the works for several months, and has been the source of much excitement within the company. Visitors to the website will notice a new look as well as a user-friendly design. Some new features have been added to the site including a news feed that users can subscribe to, maps showcasing transit times and direct lanes to and from all of our warehouse terminals, and an updated Contact Us page that will allow visitors to contact who they are looking for within the company with ease.
Prime America's Marketing Specialist, Brittany Lawson explains; "We want our customers to know that we are dedicated to providing them with the best service possible. That includes easily accessible information, which we feel we can help provide through our website."
"We have devoted a lot of our efforts over the past year preparing for the future," says Mike Katyal, President/CEO of Prime, "And we are excited to present some of the fruits of this labor."
Prime America has slowly been building its online presence, and will continue to add features to the website as they are needed. Currently, the site allows for visitors to easily track the status of their shipments, place a pickup, as well as request a quote. Frequently requested forms are now featured on the homepage for easy accessibility.
We sincerely hope you enjoy the new site! To visit the new site click here.
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PRIME PUTTS AT THE 16TH ANNUAL PROVIDENCE SAINT JOSEPH FOUNDATION GOLF CLASSIC
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In this photo: Adrian Gomez, B3 Digi Grafx; Marlene Ching, Warner Bros; Mike Katyal, Prime America Logistics, Inc.
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The 16th Annual Providence Saint Joseph Foundation Golf Classic, sponsored by NBC Universal, was held on Thursday, June 23, 2011 at Robinson Ranch in Santa Clarita. 290 golfers enjoyed the sunny day and filled up both the mountain and the valley courses, and Prime America's President/CEO, Mike Katyal was one of them.
The net proceeds from this tournament will help purchase state of the art cardiology equipment for the medical center.
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EMPLOYEE SPOTLIGHT:
BANITA BHAKT, ASSISTANT ADMINISTRATOR |
 | Banita Bhakt,
Assistant Administrator |
Banita Bhakt has been an exemplary employee since she joined Prime America in April 2010. She is always available to help anyone in need, not only our clients, but her fellow peers as well.
She earned her degree in Accounting from Mumbai University in India. She feels that having previous experience working in a BPO and Systems environment has made her successful at Prime where customers are the main focus.
Banita's favorite part of her job is that she is constantly learning. As Assistant Administrator, she enjoys being able to learn the operations of different departments within Prime. She plans to continue to do her job to the best of her ability to make a difference at Prime America.
In her spare time, Banita enjoys spending time with family and friends. She also loves to read, relax, and see new movies that have been released to theaters.
Thank you, Banita, for being a part of Team Prime!
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PREVENTING TRUCK AND TRAILER THEFT
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A global supply chain drives today's economy. Goods are moved around the world 24/7 - packed and transported by air, rail, sea or truck. As the supply chain grows more complex, so does the ability to secure it. One of the biggest challenges affecting businesses today is cargo theft, and the resulting potential disruption of the supply chain.
How large is this problem? It is difficult to quantify because cargo theft is not always categorized in the same manner and often goes unreported. According to experts, the estimates range from $10 to $30 billion a year. However, this figure does not capture the indirect costs associated with theft such as lost sales, production downtime and missed deliveries. In addition to the financial losses, certain industries such as alcohol, tobacco and pharmaceuticals face the risk of their products being sold to minors or being counterfeited.
Many such losses can be prevented if management and operators implement some basic security measures to make vehicles less vulnerable or desirable to thieves, and easier to recover if they are stolen. The National Insurance Crime Bureau recommends that every well-designed vehicle security plan have four layers of protection that cover the vehicles, trailers, and drivers: common sense, warning and anti-theft devices, immobilizing devices, and tracking devices.
Click here to read more about the four layers of protection.
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| ABOUT US |
Prime America is a nationally renowned (TL) Truckload, (LTL) Less than Truckload, (3PL) Third Party Logistics, and Expedited Freight carrier. Our long history of success in the highly competitive logistics industry is based on our uncompromising commitment to meet every client's unique needs through a complete suite of transportation services. We have the resources and capacity to handle the needs of each customer in a flexible, custom tailored, and professional manner.
Visit Our Website to Request an Express Quote Today!
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Contributions
Thank you to the following people for their contribution to the newsletter:
Mike Katyal, President/CEO
Banita Bhakt, Office Manager
If you would like to contribute or subscribe to future newsletters, please contact:
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