In Focus with Wilkinson Eye Center
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Your Health in Focus: Home Eye Safety Month
Get to Know... Billing & Medical Records

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Volume 3, Issue 6                                      September 2011

Ah, Fall. The snap in the air, the taste of cider, the anticipation of pumpkin pie.... While we may be holding desperately to the last bit of summer sunshine, we also look forward to football season, hot chocolate and sweater weather!

 

September is Home Safety Month in ophthalmology. This issue, we focus on eye safety in and around the home and getting to know the Billing Department.

 

We welcome your questions and feedback.  Is there something you'd like to hear about in the next issue?  Would you share your "Wilkinson Eye Center story" with us?  E-mail us at newsletter@wilkinsoneye.com or join us on Facebook at www.facebook.com/wilkinsoneye

 

Sincerely,
The doctors and staff at Wilkinson Eye Center

Your Health in Focus: Home Eye Safety Month 

 

House with Magnifying Glass

About 2.5 million eye injuries occur every year in America1. Most of us are on our guard in the workplace - especially if we work with metal, wood or other materials that require safety eyewear - but it may surprise you to know that almost half of these injuries occur in our own homes1

 

Keep Your Home Eye-Safe 

Cleaning, cooking, home repairs and yard work can all lead to eye injuries, even when the activity seems harmless. The majority of injuries happen in the yard or garden. At Wilkinson Eye Center we see numerous patients each year who've had a branch snap back into their eyes, a twig or rock fly up from a lawnmower, or a wood chip fall from trimming branches - just to name a few. Other common injuries involve hot oil or grease splashes from cooking, slips and falls on rugs, shower mats, loose railings or cords,

Woman Gardening - from GetEyeSmart

image from www.geteyesmart.org

chemical burns from household cleaning supplies, power tool mishaps, sharp corners on counters and furniture, and "home repair projectiles" like nails, screws, and bits of tile or cement2

 

Look around your home and secure, lock up or discard items that pose a safety hazard. Here are a few things you can do:

  • Wear protective eyewear! This is especially important when working in the yard, using power tools or chemicals, or making household repairs.
  • Read labels on chemicals and follow safety regulations. Point nozzles away from you and other people. 
  • When mowing or using other power yard tools, remove any debris that could be thrown (rocks, twigs etc.).
  • Secure railings.
  • Cushion sharp corners. 
  • Make rugs and shower mats slip-proof.
  • Secure loose cords.
  • Use grease shields when cooking with hot oil or grease.

Protect Your Baby's Baby Blues

Children under 12 years old account for about 20% of all home-incurred eye injuries - a number that has risen in recent years3. Many injuries occur from the "usual suspects" - tools, sharp corners, scissors, chemicals and the like. Something we may not think about however, is our kids' toys. There are some great toys out there to help stimulateBuilding Blocks visual progression and hand-eye coordination in tots; we certainly encourage these. Some toys require more caution, though4:

  • Make sure long handles (like hobby horses) have no sharp edges
  • Building blocks should have blunted sides
  • Avoid shooters/projectile toys, like arrows and guns
  • Use goggles with things like chemistry sets, woodworking, etc.
  • Use kid-fitted sunglasses for playing in the sand, or anywhere kids could get dirt & debris in the eyes.  
  • Most importantly: SUPERVISE!
Everyday household items need kid-proofing too:
  • Keep kids away from tools, scissors, utensils and the like.
  • Cushion sharp corners on counters and furniture.
  • Keep chemicals out of reach or locked away.
  • And again: SUPERVISE! 
Recognizing an Eye Injury

The American Academy of Ophthalmology directs you to get medical help immediately if you notice any of the following in yourself or someone else5:

  • The person has obvious pain or trouble seeing.
  • The person has a cut or torn eyelid.
  • One eye does not move as well as the other.
  • One eye sticks out compared to the other.
  • The eye has an unusual pupil size or shape.
  • There is blood in the clear part of the eye.
  • The person has something in the eye or under the eyelid that can't be easily removed.

Be Safe

Accidents are unfortunate and sometimes tragic, but many are avoidable - especially if you take the steps to protect yourself. If you follow the advice above from your eye doctor, you've taken the biggest step to protecting your - and your family's - precious sight! 

  

*ANSI-approved protective eyewear can be bought at your hardware store, and is identified by the marking "Z87".

 

 

1American Academy of Ophthalmology: http://www.aao.org/.

   

2Envision Foundation. Home Eye Safety Month. Retrieved September 20, 2011 from the Envision Foundation website: http://www.envisionus.com/. 

   

3American Academy of Ophthalmology. (June 30, 2009) When it Comes to Your Eyes, Make it Home Safe Home. Retrieved September 21, 2011 from the American Academy of Ophthalmology website: http://www.aao.org/

 

4Associates in Eyecare. (September 2011)  Be Aware of Home Eye Safety This MonthRetrieved September 20, 2011 from the Associates in Eyecare website: http://aie-eyecare.com/.

 

5EyeSmart (American Academy of Ophthalmology). Recognizing Eye Injuries. Retrieved September 23, 2011 from the EyeSmart website: http://www.geteyesmart.org/.

    

Other resources:

http://www.geteyesmart.org/eyesmart/living/eye-injuries-home.cfm  

 

Get to Know... Billing & Medical Records
 

Billing and medical records staff are the ultimate support staff - they work hard behind the scenes so that the "visible" staff (the front desk, technicians and doctors) can run without a hitch. We greatly appreciate the wonderful women who support WEC in Billing and Medical Records. They deserve big kudos for keeping those charts juggled and dealing with difficult insurance companies - and helping our patients understand those frustrating and confusing statements! We asked our girls to answer a few questions to help us get to know them a little better. We hope you enjoy getting to know them too!

 

Tell us a little bit about yourself.

Julie: Well, I grow up in Pontiac, MI till I was twelve. Then we moved to Highland, MI. I went to Milford high school. Oh the teenage years. Sweet!! I was married at twenty five and have a beautiful daughter Kaitlen. Unfortunately, divorced some years later. I worked at two nursing homes: Avondale nursing home in Rochester and Lourdes nursing in Waterford. Between the two places I worked as a nurse aide for eleven years. I really loved helping and taking care of people.

Bonnie: I grew up in Clarkston and graduated from Clarkston High School. I attended Baker College. I am "happily divorced" and have two children and four grandchildren. My hobbies are cross stitching, gardening, working on cars and playing with my grandkids. 

Jayla: I grew up in Flint, MI. I'm married and I have one little girl.

 

What lead you into this job?

Bonnie:I was referred by a former co-worker of an opening at Wilkinson Eye.
Jayla:I was moving to the area.

What do you like most about working at WEC?

Julie: I have had the pleasure of working at Wilkinson Eye Center for going on twelve years. It really has gone by fast. I really have been blessed and very fortunate to be working here. I really enjoy my job, responsibilities and working with the employees here at Wilkinson Eye Center. We really have the best Dr's here. Also, the best of employees...we all make a compassionate and dedicated team!! 

Bonnie: What I like most about working here is that you feel like you count.  

Jayla: The caring people.

 

What does your job mean to you?

Julie: Meeting, and helping, and building relationships with patients.

Bonnie:Being a medical biller gives me a great sense of accomplishment.
Jayla: Processing claims quickly and being compassionate to the needs of our patients in regards to their out-of-pocket expenses. Times are hard for everyone so we try to work with the patient to come up with reasonable payment plans.
 

What is your biggest challenge, or what do you strive most to accomplish or achieve?

Julie: My goal is to achieve the best I can and know at the end of my day that I  tried  to accomplish that.

Bonnie: The biggest challenge is explaining medical/vision benefits clearly so the patients understand how their insurance processed their visits.   

Jayla: The biggest challenge is staying up to date with all the changes that insurance companies make. We strive to process claims as quickly as possible so that if there are any out-of-pocket expenses the patient will know as soon as possible.

 

What do you look forward to for the future of WEC?

Bonnie: I look for WEC to continue being a strong force. 


Have a safe and happy Autumn! Thanks for joining us.

 

Sincerely,
 
Wilkinson Eye Center  

 

44555 Woodward, Ste. 203
Pontiac, MI 48341
248-334-4931

6875 Dixie Highway
Clarkston, MI 48346
248-625-5922
Red Fall Leaves