Sept122011Smile Smiling while talking pays off in many conversations. When our face is happy, people feel good about us. In business, genuine smiles by waitstaff reap bigger tips.; smiling shoe clerks sell more shoes; bank tellers who smile get higher evaluations from customers. These results are consistent throughout the business world. In social and family life, smiling also pays off when meeting strangers, re-connecting with friends, and maintaining a positive, loving feeling in the family. Exceptions include: When enforcing orders by law enforcement officers, school officials, and angry parents. And when you intend to send a "this is serious" message. When you contact friendly feelings within yourself, your smiling will be genuine. Almost everyone, including children, sense if your smile is fake. Don't fake it. Want to know more? Read new book: "Lip Service" by Marianne LaFrance, August 2011 | 
