Better Conversations Newsletter
"Better Conversations Make a Better World"
Loren Ekroth, Ph.D.
 DrConversation
 
aka "Dr.Conversation" 
Minor Change, Major Difference
Loren Ekroth photo
Sept. 30, 2009 Contents
What We're Reading
Live Better, Spend Less
Conversation Quotation
Famous Quotations
La Triviata
Jest Words
Suffixes May Suffice
Changing Internet Services?
Minor Change, Major Difference
Today's answers
Quick Links
Join Our List
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This Week's Issue: 
September 30, 2009

Hello again, subscriber friend!

 

Because you share my interest in better conversation

and good human relationships, you have subscribed to

this newsletter.  I hope you continue to find personal value to better your life with these ideas. 


I believe that "better conversations make a better world."  Please invite friends and co-workers to subscribe,www.conversationmatters.com

 

Loren Ekroth, publisher

loren@conversationmatters.com

This Week's Contents, Sept. 30, 2009
Words this issue:  888
Reading time:  Est. 3 minutes
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    1. Live Better, Spend Less
    2. Conversation Quotation
    3. Famous Quotations
    4. La Triviata Quiz
    5. Jest Words
    6. Suffixes May Suffice
    7. Changing Internet Services?
    8. Article:  Minor Change, Major Difference
    9. Today's answers
1. What We're Reading

"In Cheap We Trust:  The Story of a Misunderstood American Virtue" by Lauren Weber (2009)

Having been a small child growing up at the end of the Great Depression, I have many memories of my family scraping by, sharing the produce from our garden with neighbors, wearing hand-me-downs, never dining out, eating from the Mason jars of fruits and vegetables harvested from the farms of friends and relatives. 

Is frugal once again fashionable?  Yes.  Ms. Weber's book describes the story of thrift and good stewardship as an American value.  As Ben Franklin wrote, "A penny saved is a penny earned."

2.  Live Better, Spend Less

Last year I saved $483 with discounts on ordinary expenses.  You can save, too.

On restaurants, groceries, oil changes, dry cleaning, car rentals, hotels, clothing, and books.

The Entertainment Books have hundreds of coupons with 50% discounts.  Duluth and Des Moines and Detroit.  Probably your city or area in the U.S. or Canada.

How You Can Use Entertainment Books:

     1.  Buy a book for your own use.

2.  Buy gift books for the holidays.

3.  Give books to valued customers.

4.  Buy a book for your vacation destinations like Orlando, Hawaii, Las Vegas.  Save hundreds in a week or two.

5.  Recommend this offer to friends and they'll save money, too.

You can buy Entertainment Books online at my website, www.conversationmatters.com for lower than retail cost.  Your doing this will support this newsletter and save you money at the same time.

 

3. Conversation Quotation: 

"I think we ought always to entertain our opinions with some measure of doubt. I shouldn't wish people dogmatically to believe any philosophy, not even mine."

--Bertrand Russell,  philosopher

4. Famous Quotations:  Who Said This?

"There's only one corner of the universe you can be certain of improving, and that's your own self."

  1. Aldous Huxley
  2. Carl Rogers
  3. George Leonard
  4. Tony Robbins

(Check your answer at the end of today's article.)

5.  La Triviata Culture Quiz

In which city was the first public opera house opened?

  1. Rome
  2. Paris
  3. Venice
  4. Milano

Check your answer at the end of today's article.

6. Jest Words

"My doctor is wonderful. Once, when I couldn't afford an operation, he touched up the x-rays."

-Joey Bishop

7.  Suffixes May Suffice

-phobe (fohb)--one who fears or hates  (homophobe (fears/hates homosexuals), xenophobe (fears/hates foreigners)

-phile (file) --one that loves, likes, or is attracted to Francophile (lover of France, French people);bibliophile (book-lover) 

Both -phobe and -phile are from the Greek language and help to form hundreds of English words.  Grab hold of these suffixes and you'll understand many words.

8. Changing Internet Services?

1.  If you change internet services and don't re-subscribe to this ezine, you will no longer receive weekly "Better Conversations."  If you are changing, please re-subscribe now at www.conversation-matters.com.
 
2.  
To make sure that you receive this newsletter, please add this "from" address to your address book: loren@conversationmatters.com.

Otherwise it may be caught by your spam filter.

9. Article:  Minor Change, Major Difference

To make your conversation more effective doesn't require a complete overhaul.  A little tuning up will do a lot.

Here's a small 2-part technique that can help when a disagreement arises:

Your conversation partner brings up a contentious issue such as the health care reform bill now being considered by the congress.  S/he goes on at some length, and you disagree.

A typical response would usually be of the "Yes, but" variety.  Notice that the "but" is the equivalent of a "no" and invalidates what the other person says.

Instead, try this:

  1. Accurately summarize what your partner has said.  This gives  evidence that you heard accurately, and it is respectful. Moreover, if your summary isn't accurate, your partner can correct it by saying "No, that's not what I meant to say.  What I mean is . . ."
  1. Then say something like "I have a different viewpoint. My thinking is . . ."  Or, "My understanding of that issue is somewhat different.  I've come to the conclusion that . . ." Or even, "Interesting.  I get your point.  My story about that issue is . . ."

Listening carefully, then summarizing the other's ideas before sharing your viewpoint increases the possibility that s/he will also listen to you.  No guarantee, of course, but you have a better chance that the other person will reciprocate.

Then, identifying your ideas as "my viewpoint" or "my story" is more accurate.  Neither of you has the absolute truth.  Instead, both of you have opinions based on what you've heard and read.  I have found that describing your ideas as MY viewpoint (at this time) rather than THE TRUTH makes a conversation more flexible and less contentious. 

That's the minor change, the "two-step."  First, summarize (accurately paraphrase) and make any needed corrections. Second, deftly offer your differences as "my viewpoint" or "my story." 

I think you'll find that very often this minor change will result in a major positive difference of better listening and more civility.  You will be disagreeing without being disagreeable.

 

10. Today's Answers

Famous Quotations: Who said this?

"There's only one corner of the universe you can be certain of improving, and that's your own self."

Correct answer:  Aldous Huxley, novelist

++++++++++++++++++

La Triviata Culture Quiz

In which city was the first public opera house opened?

Correct answer:  Venice

Loren Ekroth ©2009, all rights reserved

 

Loren Ekroth, Ph.D. is a specialist in human communication and a national expert on conversation for business and social life. 

 

Contact at Loren@conversationmatters.com