Better Conversations Newsletter
"Better Conversations Make a Better World"
Loren Ekroth, Ph.D.
 DrConversation
 
aka "Dr.Conversation" 
Tips for Talk: News and Goods
Loren Ekroth photo
July 8, 2009: News and Goods
"Have a nice day"? Try other words
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This Week's Issue: 
July 8, 2009

Hello again, subscriber friends!


Here's a tip on how to start meetings.
It takes less than 3 minutes to read.

 

Loren Ekroth, publisher

loren@conversationmatters.com

This Week's Terrific Tip: July 8, 2009
Reading time:  2.5 minutes
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Use "News and Goods" to start meetings:

When beginning a business meeting, ask group members to share something new and good that's happened since the previous meeting.  For example, successful campaigns, great new hires, innovative ideas, etc.  In short, "What's been working?"  Doing this raises the positive energy in the group and makes meeting productivity more likely.

My late friend Bob Dye, former national director of the YMCA,told me that at annual meetings, he'd ask regional directors to share successes.  The positive energy stimulated by these "bragging sessions" provided enthusiasm for the meeting days ahead.

The management practice called "Appreciative Inquiry" asks not "What are your problems?", but "What's working?"  Now used in many organizations both large and small, AI allows a group to harvest solutions and good ideas.

In the 5 MasterMind groups I have created, we always began with a few minutes of sharing good news.  Positive sharing has been a great platform for creating future successes.

A better phrase than "Have a nice day"?

Meaning :  A salutation, ostensibly to offer good wishes.  In fact a banal And insincere form of words given to anyone and everyone.  Often uttered robotically by store clerks.  (Some people even use this "day" phrase in the evening.) 

US origin - around 1971

Do you know or use a better alternative phrase for "Have a nice day"?

Please submit any phrases that you have used effectively and I'll publish the best ones in a future issue with credit to you.

Loren Ekroth ©2009, all rights reserved

 

Loren Ekroth, Ph.D. is a specialist in human communication and a national expert on conversation for business and social life. 

 

Contact at Loren@conversationmatters.com