BID E-News 
Brought to you by the                                 Durango Business Improvement District
downtowndurango.org
Issue: # 32 11/25/09
BID unveils web site makeover:
Staying informed is the best way to "help BID, help you," so make it a point to regularly check the newly-redesigned BID Downtown website, www.downtowndurango.org.
Better business results:
As holiday traffic increases, there's less time to communicate with your staff. But better business results can come from better communication. Employees are not mind readers. Take the time to give instruction and feedback. Demonstrate good customer service and acknowledge positive handling of customers. It will pay off.
Congratulations:
Animas Trading Company was recently recognized by the "Denver Post" as a "Colorado Favorite Place to Shop." Animas Trading was identified as "a really fun place to browse" and the only business selected this side of Aspen to make the cut. Congrats!
HOLiDAZZLE by the numbers:
36 days (Thanksgiving to New Years) of holiday good times in Downtown. 45 family- friendly events to enjoy. 50 merchants participating in the gift drawing (go in and register to win more than $3,000 in gifts). 200 posters in Downtown store windows. 20 full pages of promotion in the newspaper. 5 days/nights of free parking Downtown for shoppers and diners. One big procession with Santa down Main Avenue and one big, free music celebration at The Hank, both on Nov. 27. One special Noel Night (Dec 10) to shop at local Downtown retailers. What's not to like about our great Downtown?
A great stocking stuffer:
Following the release party for Rhythms of Durango-HOLiDAZZLE on Nov. 27, this one and only Durango music CD featuring holiday tunes from local artists will be available at: the Community Concert Hall Ticket Office, Cyprus Café, D&SNG Railroad Depot, Down to Earth, Durango Coffee Company, Durango Joe's, Fastsigns, Healthy Hounds & Fat Cats, Herb Lady, Karen Gabaldon Gallery, Magpie's, Maria's Bookshop, Pet Haus, Southwest Sound, Steaming Bean, Strater Hotel and YESS the Bookhutch. Shop local!
Events to enjoy:
Nov. 27 Rhythms-HOLiDAZZLE CD release party, 5-9 p.m. at the Henry Strater Theater
Nov. 27 Singing with Santa, Holiday tree lighting, meet at 5 p.m. College and Main
Nov. 27-29 Festival of Trees, 1-4 p.m., Railroad Museum
Dec. 2 Golden Dragon Acrobats, www.durangoconcerts.com
The Good Doctor:
The Doctor called the patient saying, "Your check came back." The patient answered, "So did my arthritis!"