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The OperationsInc Navigator
December 7, 2011

Greetings!

The Navigator is published every other week and is filled with the latest HR related news, practical tips, answers to our reader's questions and a whole lot more! We welcome your participation in the makeup of this periodical. Send your feedback, ideas and input to:

enewsletter@operationsinc.com

In This Week's Edition...
  • Directing you to HR Solutions
  • Training & Development Services
  • Time Clock Survey Shows Respondents Around the World Have Cheated Employers to Get More Pay
  • Survey Reveals that 20% of Employers to Hire U.S. Veterans Over the Next 12 Months
  • What's on Your Mind?
  • Searching for Inspiration? A Few Words of Wisdom...
  • Ask Yourself...
  • Legal Disclaimer

  • Training & Development Services
    Heather

    Have you seen our latest list of Training and Development Courses being offered in November? We invite you to learn more about all of our Training Courses led by Director, Heather Trotta.

    Click HERE to learn more and to view our December Calendar or contact Heather directly at: 203-322-0538 or Training@OperationsInc.com


    Time Clock Survey Shows Respondents Around the World Have Cheated Employers to Get More Pay
    time

    A recent time clock survey revealed that employees in Australia, Canada, China, France, India, Mexico, the U.K., and the U.S., admit to engaging in behavior to receive more pay for time not worked from their employers. Around the world, use of time clocks is pervasive. Among employed adults, the US was among one of the highest with 77 percent of employed adults saying that they currently use or have in the past used a time clock to clock in and out of work. 33% of people polled in the U.S. admitted to engaging in one or more of the following behaviors so to receive more pay:

    • clocking in earlier or out later than scheduled
    • having someone else clock them in or out
    • neglecting to clock out for lunch or breaks
    • adding time to timesheets
    • other activity along these lines


    Survey Reveals that 20% of Employers to Hire U.S. Veterans Over the Next 12 Months
    Flag

    A recent survey revealed that One-in-five (20 percent) employers reported they are actively recruiting U.S. veterans to work for their organizations over the next 12 months; 14 percent are actively recruiting members of the National Guard. More than one-third of employers plan to hire for Information Technology positions, which topped the list of hot areas for hiring U.S. veterans:

    1. Information Technology - 36 percent
    2. Customer Service - 28 percent
    3. Engineering - 25 percent
    4. Sales - 22 percent


    What's on Your Mind?

    Because we want to best serve our readers, we feature a segment of our Newsletter where you can submit questions directly to our OperationsInc professionals. Do you have a question related to the management of the Human Resources function? Email it along to enewsletter@operationsinc.com. The best ones will make it into a future newsletter, along with the answer... and those that don't get published will still receive a response.

    This week's question:
    -How involved should HR be with organizational development and/or strategic planning?

    --- HR Manager, Public Services

    Answer:
    Speaking from extreme bias HR should be in all phases of organizational development (OD) and should have a voice in all discussions around strategic planning. OD is HRs turf. Strategic planning almost always involves resources in the form of employees and as such needs input from HR to be optimally effective.


    Searching for Inspiration? A Few Words of Wisdom...
    compass


    "The three great essentials to achieve anything worth while are, first, hard work; second, stick-to-itiveness; third, common sense."

    - Thomas Edison


    Ask Yourself...
    OI

    How Strong Is Your HR Backbone?


    Legal Disclaimer

    Information provided in The OperationsInc Navigator is researched and reviewed by the HR experts at OperationsInc. The information in every issue of The OperationsInc Navigator is in part gathered via information available in the public domain, as well as in part the original, copyrighted work of OperationsInc and is protected under U.S. copyright laws. As such, you may not reprint or publish in any format any article or portion of article The OperationsInc Navigator without the express permission of OperationsInc.

    OperationsInc provides the information in this e- newsletter for general guidance only. The information provided herein should not be used as a substitute for consultation with professional human resources, legal, or other competent advisers. Before making any decision or taking any action, you should consult a professional adviser who has been provided with all pertinent facts relevant to your particular situation.

    We encourage you to pass along any issue of The OperationsInc Navigator by forwarding it to friends and colleagues.


    Directing you to HR Solutions
    Direction

    INTERVIEW QUESTION OF THE WEEK

    Each Newsletter we will publish an interview question which hiring managers can utilize to better qualify candidates for hire, along with our analysis of the answers you may receive and their meaning.

    This Week's Question
    - What interests you about our product or service?

    GAUGING THEIR RESPONSE ---
    While this question may be geared to see how creative the candidate can be on the spot, there is value in knowing what research was performed to learn more about your firm. Specifically someone that shows that initiative is more appealing as a candidate. Further, they can and will demonstrate in many cases their communication skills, as well as their ability to articulate your message. You also may get a perspective on your firm that could indicate some flaws in how you are sending your message online. All in all a solid area to cover in any interview.

    HR Best Practices Tips

    --Giving employees access to employees files

    Employee files are the home of all core data for your people, including information on their performance throughout their employee life cycle. Since these are usually locked up and out of full view there is an air of mystery about their content. All you need is one employee who hears of or learns that performance issues about them have been somewhat covertly documented in the file and you may see a sudden interest by others in seeing these. Key points at this juncture - follow the state law in these matters (yes, the state can dictate what you must show your employees) and be sure to follow a professional's advice when it comes to what goes in your files.

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