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The OperationsInc Navigator
March 1, 2011

Greetings!

The Navigator is published every other week and is filled with the latest HR related news, practical tips, answers to our reader's questions and a whole lot more! We welcome your participation in the makeup of this periodical. Send your feedback, ideas and input to:

enewsletter@operationsinc.com

In This Week's Edition...
  • Directing you to HR Solutions
  • Announcing Our New and Enhanced Training & Development Services
  • People may not be happy, but they're not turning to unions
  • More Than One-Third of Companies Report that Less Business Travel has Adversely Affected Their Business
  • What's on Your Mind?
  • Searching for Inspiration? A Few Words of Wisdom...
  • Ask Yourself...
  • Legal Disclaimer

  • Announcing Our New and Enhanced Training & Development Services
    Heather

    We invite you to learn more about our full suite of Training and Development Services led by Director, Heather Trotta.

    Click HERE to learn more and to view Courses offered in March & April or contact Heather directly at: 203-322-0538 or Training@OperationsInc.com


    People may not be happy, but they're not turning to unions
    frown

    The Bureau of Labor Statistics recently released statistics on union membership: In 2010, 11.9% of wage and salary workers were members of a union, according to the BLS. That was down from 12.3% a year earlier. The number of union workers declined in 2010 by 612,000, to 14.7 million. Some other highlights of the report were as follows:

    • The union membership rate for public sector workers (36.2%) was substantially higher than the rate for private sector workers (6.9%)
    • Workers in education, training, and library occupations had the highest unionization rate (37.1%)
    • Among states, New York had the highest union membership rate (24.2%) and North Carolina the lowest (3.2%)


    More Than One-Third of Companies Report that Less Business Travel has Adversely Affected Their Business
    plane

    According to a recent survey,three-in-ten (30 percent) companies said they cut back on business travel last year, and of those companies, more than one-third (37 percent) said it negatively affected their business. The nationwide survey was conducted among more than 2,400 U.S. employers and more than 3,900 U.S. workers between November 15 and December 2, 2010. When asked how fewer business trips affected their bottom lines, companies reported the following:

    • Less effective internal communication - 12 percent
    • Fewer sales - 11 percent
    • Less effective execution on internal business initiatives - 10 percent
    • Less customer loyalty - 8 percent


    What's on Your Mind?

    Because we want to best serve our readers, we feature a segment of our Newsletter where you can submit questions directly to our OperationsInc professionals. Do you have a question related to the management of the Human Resources function? Email it along to enewsletter@operationsinc.com. The best ones will make it into a future newsletter, along with the answer... and those that don't get published will still receive a response.

    This week's question:
    -Can a company speak to an employee's doctor to better understand an employee's condition and the accommodation that may be needed?

    --- General Manager, Hospitality

    Answer:
    We're talking one of the more slippery slopes here. In short you want to ask for all of this information in writing vs. via call as it may become critical to use the information collected down the road. Having said that you can call for clarification but best practice is to have the doctor add the info you learned of note to an updated piece of documentation. Critical rule - no calls to the doctor without written permission from the employee. When in ANY doubt consult a professional.


    Searching for Inspiration? A Few Words of Wisdom...
    compass


    "There are no shortcuts to any place worth going."

    - Unknown Author


    Ask Yourself...
    OI

    How Strong Is Your HR Backbone?


    Legal Disclaimer

    Information provided in The OperationsInc Navigator is researched and reviewed by the HR experts at OperationsInc. The information in every issue of The OperationsInc Navigator is in part gathered via information available in the public domain, as well as in part the original, copyrighted work of OperationsInc and is protected under U.S. copyright laws. As such, you may not reprint or publish in any format any article or portion of article The OperationsInc Navigator without the express permission of OperationsInc.

    OperationsInc provides the information in this e- newsletter for general guidance only. The information provided herein should not be used as a substitute for consultation with professional human resources, legal, or other competent advisers. Before making any decision or taking any action, you should consult a professional adviser who has been provided with all pertinent facts relevant to your particular situation.

    We encourage you to pass along any issue of The OperationsInc Navigator by forwarding it to friends and colleagues.


    Directing you to HR Solutions
    Direction

    INTERVIEW QUESTION OF THE WEEK

    Each Newsletter we will publish an interview question which hiring managers can utilize to better qualify candidates for hire, along with our analysis of the answers you may receive and their meaning.

    This Week's Question
    - What courses/classes have you taken to stay ahead in your field?

    GAUGING THEIR RESPONSE ---
    Professional development along with staying current on your core skills is key to anyone's success. Just because it says someone can or has done something on their resume does not mean they are sharp. In fact they may be rusty. To know for sure we need to test people as a prehire process item. We should also though ask specifically about training they have undertaken in the past month, quarter, year, etc. With what is available today on the web and in seminars, one can easily stay current.

    HR Best Practices Tips

    --Social Media Policies

    The hottest issue in HR today is the role Social Media is playing in the workplace. Specifically how far can an employee go on their "pages" when it comes to opinions or information before they actually cross the line, thereby allowing the employer to take some sort of action? The answers are very cloudy and unclear. In fact landmark cases on this issue are not yet out there --- but they are coming. For now the focus should be on restricting the posting of company proprietary information without written consent, which usually would be covered under your Non-Disclosure agreement with your employee. The rest is still being formulated. Consult a professional before taking any significant action or face the prospect of being the defendant in the next / first landmark case.

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