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The OperationsInc Navigator
February 15, 2011

Greetings!

The Navigator is published every other week and is filled with the latest HR related news, practical tips, answers to our reader's questions and a whole lot more! We welcome your participation in the makeup of this periodical. Send your feedback, ideas and input to:

enewsletter@operationsinc.com

In This Week's Edition...
  • Directing you to HR Solutions
  • Announcing Our New and Enhanced Training & Development Services
  • Less Workers Age 60 and Up Postponing Retirement
  • Employers Offering Training, Flexible Work Schedules and Mentoring so to Attract & Retain Staff
  • What's on Your Mind?
  • Searching for Inspiration? A Few Words of Wisdom...
  • Ask Yourself...
  • Legal Disclaimer

  • Announcing Our New and Enhanced Training & Development Services
    Heather Trotta

    We invite you to learn more about our full suite of Training and Development Services led by Director, Heather Trotta.

    Click HERE to learn more and to view Courses offered in January & February or contact Heather directly at: 203-322-0538 or Training@OperationsInc.com


    Less Workers Age 60 and Up Postponing Retirement
    save

    A recent survey revealed that 65 percent of workers age 60 plus said they are putting off retirement because they can't afford to retire financially; down from 72 percent who said the same last year.The primary drivers for postponing retirement are financial restraints, as indicated by 65 percent of respondents, and the need for health insurance and other benefits, as indicated by 58 percent of respondents. However, mature workers are staying on board at their companies for a variety of other reasons, including:

    • Enjoy their job (39 percent)
    • Enjoy where they work (36 percent)
    • Fear retirement may just be boring (26 percent)
    • Enjoy feeling needed (14 percent)


    Employers Offering Training, Flexible Work Schedules and Mentoring so to Attract & Retain Staff
    female employee

    According to a recent survey, when chief financial officers (CFOs) were asked about the perks they plan to offer or are already offering, subsidized training and education topped the list (29 percent), followed by flexible schedules or telecommuting (24 percent) and mentoring programs (24 percent). In addition:

    • Matching gift programs (13 percent)
    • Free or subsidized lunch or snacks (11 percent)
    • Onsite perks such as childcare, dry cleaning, fitness center, cafeteria (11 percent)


    What's on Your Mind?

    Because we want to best serve our readers, we feature a segment of our Newsletter where you can submit questions directly to our OperationsInc professionals. Do you have a question related to the management of the Human Resources function? Email it along to enewsletter@operationsinc.com. The best ones will make it into a future newsletter, along with the answer... and those that don't get published will still receive a response.

    This week's question:
    -What are the benefits of having a probationary period?

    --- GM - Restaurant

    Answer:
    For most this is about not wanting to give someone who has been in your business 6 days the same benefits or rights as someone who has been there 6 years. We advise that you focus the "differences" tied to the first few months of employment around time off accrued and taken. Specifically don't let time off to be taken before 90 days except for significant illness or other extreme situation. Delay time off accrual as well to after 90 days, maybe giving the new hire a lump sum of time off on day 91 to make up for time off not accrued the first 90 days. Stay away from statements that imply you can more easily fire someone during the first 90 days as this can compromise your "at-will" relationship.


    Searching for Inspiration? A Few Words of Wisdom...
    compass


    "A business has to be involving, it has to be fun, and it has to exercise your creative instincts."

    - Richard Branson


    Ask Yourself...
    OI

    How Strong Is Your HR Backbone?


    Legal Disclaimer

    Information provided in The OperationsInc Navigator is researched and reviewed by the HR experts at OperationsInc. The information in every issue of The OperationsInc Navigator is in part gathered via information available in the public domain, as well as in part the original, copyrighted work of OperationsInc and is protected under U.S. copyright laws. As such, you may not reprint or publish in any format any article or portion of article The OperationsInc Navigator without the express permission of OperationsInc.

    OperationsInc provides the information in this e- newsletter for general guidance only. The information provided herein should not be used as a substitute for consultation with professional human resources, legal, or other competent advisers. Before making any decision or taking any action, you should consult a professional adviser who has been provided with all pertinent facts relevant to your particular situation.

    We encourage you to pass along any issue of The OperationsInc Navigator by forwarding it to friends and colleagues.


    Directing you to HR Solutions
    Direction

    INTERVIEW QUESTION OF THE WEEK

    Each Newsletter we will publish an interview question which hiring managers can utilize to better qualify candidates for hire, along with our analysis of the answers you may receive and their meaning.

    This Week's Question
    - Describe the worst customer or co-worker you have ever had and tell me how you dealt with him or her.

    GAUGING THEIR RESPONSE ---
    How we deal with adversity is perhaps a more important indicator of future success as how we deal with success itself. To that end understanding how a candidate for hire handles the tough client or co-worker will tell us a great deal about what to expect from them in the role for which they are being considered. We are looking for candidates that deal with the issue constructively and progressively. We want to stay away from those that seemingly run from conflict. Probe as always to learn more about the issues faced and the approaches taken.

    HR Best Practices Tips

    --How to build and maintain Team Diversity

    Today's workforce is about an assembly of employees from all walks of life, cultures, ages, genders, religions, etc. If we are hiring our employees based on their skills and abilities to perform the job then it is likely that our workforce will naturally migrate to one that is highly diversified across all these and other areas. Sticking to a plan where you focus on the talents you seek and less say on the "outer shell" of each candidate will result in a diversified team. Further, when you get that group assembled it is important to embrace the diversity vs. force one approach, one style. An open mind approach can and in most cases will lead to a more successful team atmosphere and organizational strength.

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