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Greetings!
The Navigator is published every other week and is
filled with the latest HR related news, practical tips,
answers to our reader's questions and a whole lot
more! We welcome your participation in the makeup
of this periodical. Send your feedback, ideas and
input to:
enewsletter@operationsinc.com
| Employee Turnover On The Rise |
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A recent study indicated that 60% of
employees intend to leave and an additional
one-in-four are networking and updating their
resumes. Since so many workers are unhappy with
their jobs - employee turnover is expected to rise this
year.
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| Interpersonal Skills Can Trump Technical Knowledge in Job Search |
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A recent survey revealed that 31% of Chief Financial
Officers believe that an applicants' people skills would
tip the balance over such attributes as software
proficiency and advanced certifications. This is up
significantly from 5 years ago when interpersonal
skills were cited by only 1% of respondents.
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| What's on Your Mind? |
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Because we want to best serve our readers, we
feature a segment of our Newsletter where you
can submit questions directly to our
OperationsInc professionals. Do you have a
question related to the management of the Human
Resources function? Email it along to
enewsletter@operationsinc.com. The best ones
will make it into a future newsletter, along with the
answer... and those that don't get published will still
receive a response.
This week's question:
-Must we provide policies and procedures in
languages other than English for those employees
that dont speak or read English?
--- CEO - Hedge Fund
Answer:
In short yes. If you expect to hold these employees
accountable for following and adhering to policies and
procedures then you need to be sure they have been
given the same documentation albeit in their
language. Alternative actions could be pursued in the
form of verbal briefings, but not without pitfalls. You
need to demonstrate that you provided adequate
communication frequently enough to ensure that all
employees in this category secured the information
needed.
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| Searching for Inspiration? A Few Words of Wisdom... |
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" You need to be aware of what others are doing,
applaud their efforts, acknowledge their successes,
and encourage them in their pursuits. When we all
help one another, everybody wins.."
- Jim Stovall
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| Ask Yourself... |
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How Strong Is Your HR Backbone?
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| Legal Disclaimer |
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Information provided in The OperationsInc Navigator
is researched and reviewed by the HR experts at
OperationsInc. The information in every issue of The
OperationsInc Navigator is in part gathered via
information available in the public domain, as well as
in part the original, copyrighted work of
OperationsInc and is protected under U.S. copyright
laws. As such, you may not reprint or publish in any
format any article or portion of article The
OperationsInc Navigator without the express
permission of OperationsInc.
OperationsInc provides the information in this e-
newsletter for general guidance only. The information
provided herein should not be used as a substitute
for consultation with professional human resources,
legal, or other competent advisers. Before making
any decision or taking any action, you should consult
a professional adviser who has been provided with all
pertinent facts relevant to your particular situation.
We encourage you to pass along any issue of The
OperationsInc Navigator by forwarding it to friends
and colleagues.
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Directing you to HR Solutions |
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INTERVIEW QUESTION OF THE
WEEK
Each Newsletter we will publish an interview
question which hiring managers can utilize to better
qualify candidates for hire, along with our analysis of
the answers you may receive and their meaning.
This Week's Question
- Is there anything else I should know about you?
GAUGING THEIR RESPONSE ---
This is a good closing question and a bit of a softball
to throw out there. That being said you never know
what
you will get here. Sometimes it is a response geared
towards skills and experiences the candidate
possesses that you have not discussed. Other times
it could be something personal. Regardless any new
information you can secure is always going to be
helpful. As always you want to probe a bit with at least
one follow up question.
HR Best Practices Tips
--Addressing Turnover
As the economy comes back to life turnover is going to
once again start to happen --- turnover as a result of
employees voluntarily leaving to take jobs elsewhere.
While this is a time of frustration given the loss of
someone you value perhaps, it is also an opportunity
to learn a great deal about your operation. Specifically
you want to exit interview all departing employees,
ideally via a third party, in an effort to learn the most
possible about the factors driving people to leave. You
then want to determine what steps you can and want
to take to address the areas identified.
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