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The OperationsInc Navigator
August 18, 2009

Greetings!

The Navigator is published every other week and is filled with the latest HR related news, practical tips, answers to our reader's questions and a whole lot more! We welcome your participation in the makeup of this periodical. Send your feedback, ideas and input to:

enewsletter@operationsinc.com

In This Week's Edition...
  • Directing you to HR Solutions
  • Loss of Productivity Linked to Health
    Risk Factors
  • Cookies, Signs, Balloons and Other
    Creative Ways To Get Hired
  • What's on Your Mind?
  • Searching for Inspiration? A Few Words of Wisdom...
  • Ask Yourself...
  • Legal Disclaimer

  • Loss of Productivity Linked to Health
    Risk Factors
    Decline

    A new study revealed health risk factors are responsible for up to 24% of productivity loss with workers. Some additional highlights from the study included the following:

    • A strong association was found between the number of health risks and productivity loss, ranging from 3.4% for those with none of the eight assessed health risks to a 24% productivity loss for people with all eight health risks.
    • Researchers found that ongoing back pain was responsible for 5.7 weeks of lost productivity each year, representing a 10.9% differential between employees at risk and those not at risk for back pain.
    • Mental well-being and stress accounted for 2.4 and 1.1 weeks of lost productivity, respectively.


    Cookies, Signs, Balloons and Other
    Creative Ways To Get Hired
    Milk & Cookies

    A recent survey revealed some tactics job seekers have used to get prospective employers' attention. Executives recounted the most unusual things they have seen or heard an applicant do to stand out from the crowd. The following represent some of their responses:

    • "I remember a job candidate bringing milk and cookies."
    • "Singing. It's something you don't forget."
    • "I have seen magnets on people's cars directing others to websites for their resumes."
    • I remember someone had his resume delivered in a pizza box."
    • "Someone wrote a press release announcing she had been hired and used it as her cover letter."


    What's on Your Mind?

    Because we want to best serve our readers, we feature a segment of our Newsletter where you can submit questions directly to our OperationsInc professionals. Do you have a question related to the management of the Human Resources function? Email it along to enewsletter@operationsinc.com. The best ones will make it into a future newsletter, along with the answer... and those that don't get published will still receive a response.

    This week's question:
    "What are the recommended steps to take in an accident investigation?"

    --- DON - Healthcare Facility

    Answer:
    Logically speaking you want to best understand from as many perspectives as is possible exactly what happened. How you go about this and what you ask can be dictated by many factors. For example aside from your own concerns about OSHA and office safety you most likely have an obligation to cover certain areas as directed by your Worker's Compensation carrier. Then you may have an issue that would involve your company's liability insurance, meaning that carrier has questions. With all these factors in mind it's wise to check and see who needs what info before moving into the phase of investigation.


    Searching for Inspiration? A Few Words of Wisdom...
    compass


    " The noblest search is the search for excellence."

    - Lyndon B. Johnson


    Ask Yourself...
    OI Logo

    How Strong Is Your HR Backbone?


    Legal Disclaimer

    Information provided in The OperationsInc Navigator is researched and reviewed by the HR experts at OperationsInc. The information in every issue of The OperationsInc Navigator is in part gathered via information available in the public domain, as well as in part the original, copyrighted work of OperationsInc and is protected under U.S. copyright laws. As such, you may not reprint or publish in any format any article or portion of article The OperationsInc Navigator without the express permission of OperationsInc.

    OperationsInc provides the information in this e- newsletter for general guidance only. The information provided herein should not be used as a substitute for consultation with professional human resources, legal, or other competent advisers. Before making any decision or taking any action, you should consult a professional adviser who has been provided with all pertinent facts relevant to your particular situation.

    We encourage you to pass along any issue of The OperationsInc Navigator by forwarding it to friends and colleagues.


    Directing you to HR Solutions
    Direction

    INTERVIEW QUESTION OF THE WEEK

    Each Newsletter we will publish an interview question which hiring managers can utilize to better qualify candidates for hire, along with our analysis of the answers you may receive and their meaning.

    This Week's Question
    - Tell me about a time when you have successfully resolved a conflict. What was your role in the situation? How did you handle it?

    GAUGING THEIR RESPONSE ---
    Regardless of the role or the level a candidate is applying for conflict management is part of life and part of the working experience. Understanding how someone manages the conflicts they are confronted with is an immensely important bit of information that really needs to be explored with every candidate. Understanding the role they played in the situation they are describing is equally critical. Were they the source or just walked into a conflict as a seemingly innocent bystander? Overall this is a must ask area to cover for every interview.

    HR Best Practices Tips

    --Employee birthday celebrations in the workplace
    In one of the many classic episodes of Seinfeld Elaine rails to her co-workers about the seemingly endless run of office birthday celebrations. While her points about the calories may be on point the fact remains that celebrating co-workers milestones can be fun and can have positive effects on office morale. Advised guidelines include being consistent, keeping things under control in terms of what is served and for how long, and maybe yielding a bit to Elaine's concerns and keeping things as healthy as you can while still keeping it fun.

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