The OperationsInc Navigator
June 9, 2009

Greetings!

The Navigator is published every other week and is filled with the latest HR related news, practical tips, answers to our reader's questions and a whole lot more! We welcome your participation in the makeup of this periodical. Send your feedback, ideas and input to:

enewsletter@operationsinc.com

In This Week's Edition...
  • Directing you to HR Solutions
  • Workers Whose Companies Have Experienced Layoffs Report
    Being Burned Out
  • Most Workers Say Recession Has Had Some Positive Career Impact
  • What's on Your Mind?
  • Searching for Inspiration? A Few Words of Wisdom...
  • Ask Yourself...
  • Legal Disclaimer

  • Workers Whose Companies Have Experienced Layoffs Report
    Being Burned Out
    asleep

    A recent survey revealed that 30% of workers whose companies have experienced layoffs are burned out. 47% of workers reported they have taken on more responsibility because of a layoff within their organization. 37% said they are handling the work of two people. Additional findings included:

    • 34% are spending more time in the office
    • 17% are putting in at least 10 hours per day
    • 22% are working more weekends


    Most Workers Say Recession Has Had Some Positive Career Impact
    put on a happy face

    According to a recent survey, 37% of professionals cited at least one positive effect the recession has had on their jobs. Other findings included the following:

    • The ability to tackle new projects (53%)
    • The opportunity to assume additional responsibility (52%)
    • The opportunity to take on more challenging work (52%)
    According to most respondents, the extra work has yet to be formally rewarded.


    What's on Your Mind?

    Because we want to best serve our readers, we feature a segment of our Newsletter where you can submit questions directly to our OperationsInc professionals. Do you have a question related to the management of the Human Resources function? Email it along to enewsletter@operationsinc.com. The best ones will make it into a future newsletter, along with the answer... and those that don't get published will still receive a response.

    This week's question:
    "We have employees who drive as part of their job. Should we require [David Lewis] them to have a background check done on their driving record?"

    --- HR Generalist, Health services

    Answer:
    Background checks are a great idea, especially when unemployment is high and fraud by candidates for employment is equally high. Specifically when it comes to employees that drive for your firm checking their driving record is a must. The liability your firm carries when they get behind the wheel to perform their job is huge. You need to know if they are prone to accidents, as well as if they have ever been irresponsible (e.g. drinking and driving) while behind the wheel. Be consistent though in this practice, ensuring all that drive as part of their job get checked.


    Searching for Inspiration? A Few Words of Wisdom...
    compass


    "Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don't quit."

    - Conrad Hilton


    Ask Yourself...

    How Strong Is Your HR Backbone?


    Legal Disclaimer

    Information provided in The OperationsInc Navigator is researched and reviewed by the HR experts at OperationsInc. The information in every issue of The OperationsInc Navigator is in part gathered via information available in the public domain, as well as in part the original, copyrighted work of OperationsInc and is protected under U.S. copyright laws. As such, you may not reprint or publish in any format any article or portion of article The OperationsInc Navigator without the express permission of OperationsInc.

    OperationsInc provides the information in this e- newsletter for general guidance only. The information provided herein should not be used as a substitute for consultation with professional human resources, legal, or other competent advisers. Before making any decision or taking any action, you should consult a professional adviser who has been provided with all pertinent facts relevant to your particular situation.

    We encourage you to pass along any issue of The OperationsInc Navigator by forwarding it to friends and colleagues.


    Directing you to HR Solutions
    Direction

    INTERVIEW QUESTION OF THE WEEK

    Each Newsletter we will publish an interview question which hiring managers can utilize to better qualify candidates for hire, along with our analysis of the answers you may receive and their meaning.

    This Week's Question
    -- Provide an example of your problem solving approach?

    GAUGING THEIR RESPONSE ---
    The open ended nature of this question really creates a great opportunity to see your candidate in action, which is key to your assessment of them as a fit. While you could propose a specific problem to solve it is almost better to let them come up with the problem and the solution as many times this will turn into them describing a past scenario that they faced. Overall you want to listen and read tone, attitude and focus. Are they calm or panicked? Are they daunted or invigorated? Are they complaining about having to deal or up for the challenge?

    HR Best Practices Tips

    --Coaching and Feedback
    Many of us are working with staff members who were otherwise not hired for the roles they presently handle, primarily due to the need to consolidate our organizations in light of the changing economic conditions. That has resulted in even a greater need to provide coaching and feedback to our people. A style that focuses on counseling, educating and constructively guiding our team can only help our success, individually and as a group. Find the time to sit with your direct reports and counsel them. It's worth every minute and pays great dividends.

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