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Greetings!
The Navigator is published every other week and is
filled with the latest HR related news, practical tips,
answers to our reader's questions and a whole lot
more! We welcome your participation in the makeup
of this periodical. Send your feedback, ideas and
input to:
enewsletter@operationsinc.com
Many Employers Not Acting on
Employee Feedback |
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A recent study revealed that nearly half of employers
fail to make changes following employee surveys.
44% of companies fail to carry out employee surveys
and nearly 46% of those that did implement surveys
neglected to make any changes as a result of this
feedback. The survey also revealed that companies in
the South were most likely to conduct employee
surveys (57%) and organizations in the North Central
region were least likely to take action following the
surveys (52%).
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Spouse Remains Top Career Advisor
for Executives |
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A recent study indicated that 46% of Executives polled
said they turn to a spouse or significant others for
advice when evaluating a potential job change. 41% of
respondents said they would consult their mentors for
this advice. Other advisors for Executives included:
- Coworker (4%)
- Other Family Member (4%)
- Friend (3%)
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| What's on Your Mind? |
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Because we want to best serve our readers, we
feature a segment of our Newsletter where you
can submit questions directly to our
OperationsInc professionals. Do you have a
question related to the management of the Human
Resources function? Email it along to
enewsletter@operationsinc.com. The best ones
will make it into a future newsletter, along with the
answer... and those that don't get published will still
receive a response.
This week's question:
"If my company implements an internship program,
what should we be prepared to provide in terms of
workload to the Intern?"
--- Office Manager, Public Services
Answer:
Internship programs when optimally designed should
provide the student with a learning experience while
offering the employer some value in terms of a
resource that can contribute at the most basic and
entry level possible. The workload depends on how
many hours per week the student is able to offer. As
for its make-up you should look to include the student
in as many learning type of events as is possible. This
could include having them attend meetings, shadow
multiple members of the department they support to
observe these folks in their roles, participation in
projects and ongoing initiatives, etc. Giving them filing
and more menial tasks is fine so long as there is
balance.
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| Searching for Inspiration? A Few Words of Wisdom... |
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"The big shots are only the little shots who keep
shooting."
- Christopher Morley
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| Ask Yourself... |
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How Strong Is Your HR Backbone?
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| Legal Disclaimer |
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Information provided in The OperationsInc Navigator
is researched and reviewed by the HR experts at
OperationsInc. The information in every issue of The
OperationsInc Navigator is in part gathered via
information available in the public domain, as well as
in part the original, copyrighted work of
OperationsInc and is protected under U.S. copyright
laws. As such, you may not reprint or publish in any
format any article or portion of article The
OperationsInc Navigator without the express
permission of OperationsInc.
OperationsInc provides the information in this e-
newsletter for general guidance only. The information
provided herein should not be used as a substitute
for consultation with professional human resources,
legal, or other competent advisers. Before making
any decision or taking any action, you should consult
a professional adviser who has been provided with all
pertinent facts relevant to your particular situation.
We encourage you to pass along any issue of The
OperationsInc Navigator by forwarding it to friends
and colleagues.
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Directing you to HR Solutions |
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INTERVIEW QUESTION OF THE
WEEK
Each Newsletter we will publish an interview
question which hiring managers can utilize to better
qualify candidates for hire, along with our analysis of
the answers you may receive and their meaning.
This Week's Question
--Describe the worst customer or co-worker you have
ever had and tell me how you dealt with him or her.
GAUGING THEIR RESPONSE ---
How future potential hires have dealt with conflict,
challenge and stress is information we want to learn
in the interviewing process. With this question we can
gain some greater insight into the candidate's view of
what defines "worst" and how the candidate may then
fit into our own organization. If you find parallels
between what they see as "worst" and what you see
as "the norm" for what they may encounter at your
office then perhaps they won't be the best candidate
for your need.
HR Best Practices Tips
--E-mail As A Communication Tool
The use of email as a vehicle for communicating in
the workplace is a critical tool in any business. That
being said when it comes to HR matters one needs to
be careful with when email is used in lieu of good old
fashion live dialogue. The sharing of static factual
information that predictably would not result in much
in the way of questions, give and take, challenges or
alike (e.g. holiday schedule deployment, where forms
can be found for a new service) is fine.
Communicating things like new benefits, a change in
organizational structure or even performance
concerns beg for live conversation. Further, using
email to avoid the confrontation usually serves to
enhance the confrontation. Our advice - Use email
wisely and with the perspective of the recipient always
in mind.
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