Introducing the all new Blue Ocean Megaphone!

Tired of Megaphones that…
Sink?
Break?
Leak?
Eat Batteries?
All of the above?

Drown out the competition with the Blue Ocean Megaphone from NK.

• Waterproof and floats. Built tough to stand up to the demands of the rowing environment.
• Wrap around handle design maximizes drop resistance and durability plus makes it easier to hold and carry.
• Rechargeable, removable battery — same battery as the Cox Box.
• Lithium-ion battery pack provides up to 6 hours or more of use per charge.
• 13 different bumper colors to personalize and protect your Megaphone.
• 2-year warranty
• Battery charger included.

www.blueoceanaudio.com
On the water in May

New Cox Box Repair System

Here at NK, we know how hard it is for all of our rowing customers to run a program and keep their equipment in working order. So we have decided to simplify the process for returning your Cox Boxes for repair.

Here are the changes that NK is making to make your life easier:

• Return Shipping is now FREE for all Cox Box repairs
• Return Shipping is now FREE for all new Cox Boxes purchased under the Customer Care Discount Program
• A $25 discount on each Cox Box repair, just by completing your return authorization online. If you were to return four Cox Boxes at a time, that would be a $100 savings!
• Extra savings on a new Cox Box for completing your return online, now $399! (Special price is only available when a unit is traded in under the CCD program. Does not include microphone)

We now require that you choose which level of service you would like before the unit gets to NK. You will be able to choose from a 'Repair' option or 'Replace' automatically option, which is a part of our Customer Care Discount (CCD) program allowing you get great new products at a discount for trading in your old NK product.

• Repair - If you are sending your unit in to be repaired, you will now need to decide what you would like us to do if we cannot repair your unit.
• Replace Automatically - We will replace your unit automatically if we cannot repair it.
• Contact for Approval - We will contact you for approval before replacing you unit.
• Replace - We will replace your unit automatically without evaluation. This is the quickest option. If you know your unit cannot be repaired or you want to upgrade, selecting this option will drastically speed up the process.

Our new Cox Box repair system will reduce the time you wait for repair and get your Cox Box back on the water.

Check out the changes on our website at the Return Authorization page.

TECH CORNER

Help! I Can't Get My SpeedCoach XL To Transmit!

With the spring season upon us and our electronic equipment being pulled out of storage, many of us have forgotten how to use our equipment. When you want as much information as possible from your crew setting up the transmission settings on the SpeedCoach XL is one of the last things you'd like to do.

There are a few things to keep in mind when setting up your SpeedCoach XL, and the following tips should guide you through the rocky waters:

• When setting up a coach unit, if no boat unit is visible to it the radio configuration mode will continue to try and find boats. This screen can be disconcerting if you don't know that this is the case.
• Group names and private IDs MUST be identical in order for a coach unit to receive a boat unit's transmission. If the group name or private ID differs by one character, nothing will be received.
• Boat units in the same group should be set to different channels - if two or more boat units are on the same channel (sometimes it helps to put them on all odd or all even channels)
• When configuring the radios, try to keep at least 5 to 10 feet between the units or the signal strength will overpower the units and may provide you with "false negative" results (ie. The radios don't appear to be transmitting properly even though the network is set up correctly).

I hope these tips help to alleviate any configuration issues the next time you're setting up your SpeedCoach XLs!