StaffingAdvisorHeader
The Staffing Advisor

                                                                           

June 2011

in this issue ...
Top 10 HR Challenges
Rethinking Happiness
Workplace Conflict
How Power Corrupts
Hiring for the Team
When Fear Stifles Initiative
The Case for Executive Assistants
Follow Us in The Washington Business Journal

Top 10 Human Resource Management Challenges

 

A fluctuating economy and other challenges are changing HR in many ways. In the Survey of Global HR Challenges: Yesterday, Today and Tomorrow, conducted by PricewaterhouseCoopers on behalf of the World Federation of Personnel Management Associations (WFPMA), several challenges for human resource management were revealed. This survey, which found remarkable unanimity, "despite national and regional differences," disclosed the following top 10 human resource management challenges:

Challenges

% of Companies

1. Change management

48%

2. Leadership development

35%

3. HR effectiveness measurement

27%

4. Organizational effectiveness

25%

5. Compensation

24%

6. Staffing: Recruitment

24%

7. Succession planning

20%

8. Learning and development

19%

9. Staffing: Retention

16%

10. Benefits costs: Health & welfare

13%


The report notes that since change management, ranked as the top challenge, is generally not a focal point for HR professional training and development, it represents a particular challenge for personnel management. As HR attempts to help businesses move forward, an intensified focus on training may be needed to develop added  competencies to deal with change management.

 Download the full report. 

   

 Let's Stay Connected between Newsletters ...

 
Find us on Facebook 
 
View my profile on LinkedIn 
 
Follow me on Twitter 
 
Did you miss our last newsletter?  You can read it  here   
Join Our Mailing List

 

Executive Search
Reinvented.
  
Some people think
retained search firms are all slow, unpredictable,
and expensive.

 

That's why we take a  
different approach,
and that's how we
earned  Inavero's 2011
the staffing industry's
only award that
recognizes exceptional
client service.    
  
 If you have been
struggling for months
with a tough job opening, 
call me.  
 
In 20 minutes you'll have
a very reasonable, firm fixed price for your search, and a predictable timeline
for when you will be interviewing. 

  

 Here are just a few of our current searches: 

  


Communications Manager

Director of Marketing

Major Gifts Officer

Project Manager

Senior Staff Accountant

VP of Finance & Operations

   

  View all our

  

 

Stop struggling

and start hiring.

 

Call Bob at

301-570-6780 
 or just reply to this e-mail.

HR Jobs To Share

 

HR Jobs
 

Greetings!

 

We have some great articles for you this month, I hope you enjoy them.

  

The most-read topics from our employer blog this month:   

The most-read topics from our job seeker blog this month: 

Rethinking Happiness 

Is happiness overrated? 

 

Martin Seligman thinks so, which is an odd position for the founder of the positive psychology movement. John Tierney, writing in The New York Times about Seligman's new views, says that, as president of the American Psychological Association in the late 1990s, Seligman criticized his colleagues for focusing relentlessly on mental illness and prodded them to study life's joys. He wrote a best seller in 2002 titled Authentic Happiness.

 

But as the investigation of happiness continued, Dr. Seligman began seeing certain limitations of the concept. It isn't really happiness that people are seeking, it is a sense of accomplishment. The feeling of accomplishment contributes to what the ancient Greeks called eudaimonia, which roughly translates to "well-being" or "flourishing," a concept that Dr. Seligman has borrowed for the title of his new book, Flourish. He has also created his own acronym, PERMA, for what he defines as the five crucial elements of well-being, each pursued for its own sake: positive emotion, engagement ("flow" or the feeling of being lost in a task), relationships, meaning, and accomplishment.

 

"Well-being cannot exist just in your own head," he writes. "Well-being is a combination of feeling good as well as actually having meaning in your life, good relationships, and a sense of accomplishment."


Economist Arthur Brooks agrees with Seligman's new position. In his 2008 book, Gross National Happiness, Brooks argues that what is crucial to well-being is not how cheerful you feel, not how much money you make, but rather the meaning you find in life and your sense of "earned success" - the belief that you have created value in your life or others' lives.

Read more. 

 

Handling Workplace Conflict Well

Tug-o-warSome amount of conflict in the workplace is inevitable. But so many managers are conflict-averse that they choose to avoid it.  Suppressed frustration takes its toll, says Alice Waagen at WorkforceLearning.com. A culture of conflict-avoidance creates organizations that muddle along with an entrenched status quo.

 

You can break the cycle, she says, by choosing your battles wisely, letting go of those that are of little value, and finding a middle ground when appropriate. She suggests a series of management practices that use conflict and disagreement.


The bottom line:
No one likes to work in an environment of frequent battles and endless arguments. But the false peace of suppressed needs is artificial and ultimately even more destructive. Healthy organizations welcome and support disagreement and discussion that results in sound decisions.

Read Alice's entire article, including her recommended approach for organizations to deal with conflict.

How Power Corrupts 

The news these days is full of stories of powerful men - in government, in business, in sports - behaving badly, abusing their power.

WorkingVacationVirgil Ryan, writing in Amplify, says that psychologists refer to this as the paradox of power. "The very traits that helped leaders accumulate control in the first place all but disappear once they rise to power. Instead of being polite, honest and outgoing, they become impulsive, reckless and rude."  

According to psychologists, one of the main problems with authority is that it makes us less sympathetic to the concerns and emotions of others. For instance, several studies have found that people in positions of authority are more likely to rely on stereotypes and generalizations when judging other people.


Also, although people almost always know the right thing to do (cheating, lying or stealing are wrong), a powerful leader's sense of power makes it easier to rationalize away the ethical lapse. Their feeling of self-importance leads powerful people to conclude that they have good reasons for bad behavior, and standard rules apply to others, not them.

"History proves that the dynamics of power can profoundly influence how we think," says Ryan. "When we climb the ladder of status, our inner arguments get warped and our natural sympathy for others is vanquished. Instead of fretting about the effects of our actions, we just go ahead and act. We deserve what we want. And how dare they resist. Don't they know who we are?"


Read more about how power corrupts.  

 

And, even more on this topic in the Harvard Business School weekly newsletter. 

Yes, But Will They Work With the Team? 

 

The New York Times' "Corner Office" column, conducted and condensed by Adam Bryant, recently featured Dominic Orr, president and CEO of Aruba Networks, a wireless networking company.   

 

EmployeesHardHatsOrr was asked how his leadership style has evolved over time, and he answered: "The big thing that has changed from 25 years ago is how much I think about the power of the team.  I used to look for two things in people: one is whether I clicked with somebody, and then I would look for best-in-class competence in a certain discipline, regardless of how they work with others. Now, whenever I'm interviewing for a new executive in any discipline, I look at how they might enhance the capability of the team."

 

When asked what else he looks for when he's interviewing, Orr said, "Fundamentally, I believe people work for three things:

  • People work for impact - for the company or the industry or humankind.
  •  They want to have fun.
  • And they want to get rewarded. People get rewarded in different ways - through financial compensation or intrinsic rewards. [See the article on intrinsic rewards in our May issue.] 

"So, ultimately, I try to gauge how the people I'm interviewing are operating on those three dimensions, and I judge whether this environment would be a good fit for them."

 

More on the Orr interview. 

When Fear Stifles Initiative

Accustomed to hearing about budget cuts and layoffs, employees at every level are becoming risk-averse. Robert Goldfarb, writing in The New York Times, calls it "trickle-down anxiety."  He says that dedicated, ambitious workers are becoming so afraid of making a mistake that they feel it's safer for their careers to avoid innovation and initiative. Managers need to realize that this paralysis threatens their companies' health, Goldfarb warns.

CorporatBurnoute mission statements may encourage innovation and entrepreneurial boldness. But these days, uneasy employees are far more attentive to small cues from their immediate supervisors.

 

"Caution bred at the top is contagious, and it's been drawing oxygen from the workplace," writes Goldfarb. If the economy is to rebound, it will require a burst of confidence in employees who are now more cautious than creative, more tentative than decisive. That confidence needs to come from their managers, and the managers of those managers, all the way up to the chief executive.


Employees hunger for leadership that will make it safe again to act creatively and decisively. They don't expect their senior management to ignore the realities of the marketplace or the flux of government policies. "But they do want - and deserve - leaders who inspire them to commit the best of themselves to their work."

Read more

The Case for Executive Assistants 

Due to modern technologies and economic pressures, the number of executive and/or administrative assistants has dwindled in most corporations. That's unfortunate, because effective assistants can make enormous contributions to productivity at all levels of the organization.

Melba Duncan, blogging for the Harvard Business Review, claims that granting middle managers access to an assistant - or shared resources - can give a quick boost to productivity even at lean, well-run companies. Firms should also think about the broader developmental benefits of providing assistants for up-and-coming managers, she notes. An experienced assistant can be particularly helpful if the manager is a new hire.

Two critical factors determine how well a manager makes use of an assistant. The first is the executive's willingness to delegate pieces of his or her workload to the assistant. The second is the assistant's willingness to stretch beyond his or her comfort zone to assume new responsibilities.

 

More on each of these factors, and assistants in general, on Duncan's blog. 
Washington Business Journal

 

Follow my posts in The Washington Business Journal 

 

 You can also follow my posts in The HRExaminer.

HRExaminer 

 

 

Here are a few of the topics you may have missed: