Take a couple of minutes
to watch the video above.
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It's not "new" but it's almost always
interesting to watch.
If you'd like to assess how your organization's leaders can make more valuable observations in the workplace...
click here and let us know.
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Who-done-it? or Who-saw-it?
In business, we often value active "doing" over passive "seeing". But what about active seeing?
Being a leader means working with imperfect people who judge situations strangely, form unexpected perceptions and quite simply see things differently than you do!
As leaders and problem-solvers, we need to ...
- Be more curious and less absorbed in our own bias.
- Listen more closely and ask more questions.
- Watch for subtle body language and verbal hints.
- Be aware of our own body language, use of terms and tone.
Many conflicts and employee performance issues arise from misperceptions and miscommunications.
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