
Administration
Toll Free: 800-585-5242
Phone: 360-394-7020 Fax: 360-394-7099
Department Contact List |
ALASKA EMS: Special Mileage Rules
Mileage has been a popular topic this year due to the new Medicare rules for billing to the nearest tenth of a mile. If you are an Alaska provider, there are some additional regulations for your patients with Alaska Medicaid coverage. Each claim sent to Alaska Medicaid must include a copy of the PCR, which is thoroughly reviewed for medical necessity. For the mileage to be paid there must be odometer readings on the PCR-without an odometer reading, the mileage portion is denied as medically unnecessary.
You might not know at the time of transport whether a patient is on Medicaid, so the best practice is to document odometer readings for all transports. If we find out that a patient is on Medicaid, the documentation will already be complete. |
UPDATE!
Total OnBoarding
We have been working with each of our clients to complete the Medicare electronic claims re-registration called Total OnBoarding. We are nearly done! If you have not re-registered yet, you will be receiving a call from Shelley or Jody.
Later this year, HIPAA is mandating an update to the national format for electronic claims. Total OnBoarding is a necessary step in order for your electronic claims to process in this new format. |
Documentation Training Presentation
Systems Design has developed an EMS Documentation Presentation to update EMS organizations about the documentation requirements from dispatch to claim submission. The Documentation Presentation takes about 30 minutes to complete, plus time for Q&A. We recommend that your EMTs and other relevant (organization) staff attend the presentation.
The presentation is available for free and can be downloaded in PowerPoint format from our website (www.SystemsDesignEMS.com) if you would like to schedule a documentation presentation with our Compliance Officer please contact Jody O'Brien at: JodyO@sdwems.com. |
NW Volunteers

With the recent tragedy in Japan, many NW volunteers were mobilized. One of those organizations is IMAT, the International Medical Assistance Team. IMAT is a non-governmental organization founded by Snohomish County Paramedic Chris Tompkins after the earthquake in Haiti last year. It provides on-the-ground medical assistance to areas in need.
For more information or to volunteer visit their website:
www.IMATeam.org
Thank you for having the expertise and passion to extend humanitarian medical aid outside our borders! |
Previous Newsletters?
Maybe you missed an earlier newsletter, or want to refer back. Just click on the link below to view our Newsletter Archive page.
|
|
|
 Medicare Fee Schedule Update
We are receiving the retroactive bonus payments from Medicare for 2010 and expect these to continue over the next 1-2 months. It is very good to finally be collecting these funds.
In our Holiday newsletter, Medicare had announced that the ambulance inflation factor for 2011 is -0.1%, so we were expecting allowables to decrease compared to 2010. We are actually seeing a small increase in the allowable. After a little digging, we found that yes, the inflation factor really is -0.1% but there is another factor, the geographic practice cost index (GPCI), which increased for all areas in the Pacific Northwest. The GPCI increase varies by region and has offset the negative effect of the inflation factor.
This increase is very small. For an ALS transport, Alaska is receiving $.17 more in 2011, Oregon is receiving $.74 and Washington is receiving $.45. This won't fund any major projects, but we'll take it! |

|
 HIPAA Bottom Line
There's one message Dena Boggan, CPC, CMC, CCP, a privacy and security officer in Mississippi, wants to get across during her HIPAA training: "I tell my employees if they don't remember anything else about HIPAA, remember this - only access that information which you need to do your job. Period. I tell them if they follow that one simple rule, they'll do just fine."
read more...
|
 Documentation & Reimbursement
Part 2: Medical Necessity
Medicare patients make up a substantial portion of ambulance transports so it is important to understand their documentation requirements. One of the big requirements to receive payment from Medicare is that transports must be "medically necessary". How Medicare defines medical necessity is narrower than most of us would think. The fact that someone called 911 does not make a transport medically necessary and does not guarantee payment.
read more...
Next month's documentation topic, Destinations. |

|
 Sharing Information on Federal & State Standards
Correcting PCR Documentation
The PCR is your legal record and your agency probably has a policy on how to amend, correct and clarify the PCR when information is not complete. From the billing perspective, we can make minor changes to the patient demographic information, such as a misspelled name or incorrect address. We do not make any changes to documentation that is related to patient care.
Occasionally, we will notice that the transport date on the PCR is incorrect. This is an item that we cannot legally change. In these cases, we will ask for clarification and an amended report so information is readily available if the insurance company requests a copy of the PCR. |
 REVENUE RECOMMENDATIONS
Don't leave your revenue at the scene of an accident!
Did you know that auto insurance policies typically pay 100% of an MVA transport claim? Despite the fact that first responders are first on the scene of an MVA (Motor Vehicle Accident), if the claim is not submitted to the insurance company quickly the first responders risk being paid last, if at all. Insurance benefits exhaust quickly with multiple providers competing for the limited policy amount such as hospitals, doctors etc.
We recommend that the claim be processed as soon as possible in order to secure that 100% payment, which could total up to five times more than that of an average Medicaid transport. Rather than waiting to send the MVA transport with a regular bi-weekly or monthly batch of transports, we suggest sending it to Systems Design as soon as possible. We will work diligently to acquire the patient's auto insurance information and get the claim submitted quickly. |

|
 Medicare File Hygiene 
For any medical services provider, the ability to bill Medicare is one of the foremost financial considerations in funding operations. Many of our clients ultimately bill anywhere from 40-70% of their transports to a Medicare plan. After the original enrollment is completed, the Medicare application process often becomes a distant, slightly painful memory, and maintaining correct information in your provider file is low on the priority list as long as the payments keep coming in. However, in this era of increasing scrutiny for fraudulent billing, including site visits to provider's address of record by Medicare contractors, we are recommending that our clients develop a process to review the information contained in their Medicare provider file to ensure that any changes get properly reported to Medicare. The expectation by Medicare is contained in the quote below, which is taken directly off of a recent award letter to a new provider.
read more... |
|
|
|