We are always working to better serve our customers. In times like these, some companies find it hard to maintain the same level of service that they could provide in a strong market.

 

This is not, and never will be, true at HighLite. We will always take the extra step to insure you get what you expect from our product, and that you get it on time.

 

Our production time is two weeks. That means your order will ship within two weeks from the first day we have a "go" on your order.  A "go" means you have responded to our questions, if we have any, and your color or stain has been approved. If your order contains all the necessary information when it is received, that will be considered your "go" date. If you need the occasional courtesy rush, please ask for me personally.

 

Keep us in mind if you have any special projects we can help you with. Ask for me or Johnny.

 

Sincerely,

Steve Vastine, President