Stay in the Know with the
CSASecure® Connect Newsletter
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| Greetings!
Welcome to CSASecure® Connect, an e-newsletter with the latest news about utility savings for the multifamily residential industry. We welcome your questions, feedback and suggestions.
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CSASecure® Expands to New Markets!
We are excited to announce that CSASecure is expanding to new markets in Texas and the Southeast. You can start increasing NOI at any of your communities served by:
- Alabama Power
- Austin Energy
- CPS Energy (San Antonio)
- Georgia Power
- Gulf Power
- Mississippi Power
Coming soon: Duke Energy (NC, SC) and Puget Sound Energy - PSE (WA). |
NWP Services Corporation Introduces TotalCSA
TotalCSA is the first and only 100% Vacant Recovery solution available in the multifamily marketplace. This innovative new product identifies lease violations with respect to early shut-off of utilities within 24 hours of occurrence. Rapid notification allows owners to recover utility charges prior to a resident moving out through a final vacant bill. In contrast, the typical Vacant Recovery process fails because a utility bill is not generated until after the resident has vacated the unit.
Through a partnership with CSASecure®, TotalCSA ensures that eligible utility expenses are automatically tracked, billed to residents, uploaded to resident ledgers and collected by property staff. TotalCSA is very easy to implement and very user friendly. It helps owners and operators of multifamily housing communities increase Controllable Net Operating Income (CNOI) by as much as 30% through increased recovery of utility charges, while reducing the workload at the property. |
Boost your Bottom Line with CSASecure
According to a survey conducted by Apartment Finance Today, most firms list "passing utility costs to residents" as the leading way to supplement NOI in 2010. One way to ensure that all utilities are passed on to residents is through CSASecure, the only service that monitors all units throughout the lease period.
Experts and companies that offer a Vacant Recovery program agree that through bill payment processes, there is no assurance that all eligible charges are passed on to residents. Based on studies conducted in the past three years, CSASecure has demonstrated that 30-40 percent of all utility vacant charges are never billed to residents due to inefficiencies in the paper bill vacant recovery processes.
CSASecure's patented processes use transactional data from utility companies to identify 100 percent of all opportunities within 24 hours of their occurrence. Don't miss this ideal opportunity to increase NOI by $7k to $20k per community this year. |
CSASecure Observes Electricity Cutoff Law
There's some confusion in the multifamily industry about recent revisions in the law concerning interruption of tenants' utilities. Section 92.008 says:
a) A landlord or a landlord's agent may not interrupt or cause interruption of utility service paid for directly to the utility company by a tenant.
b) A landlord may not interrupt or cause the interruption of utility services furnished to a tenant by the landlord as an incident of the tenancy or by other agreement.
Used as intended, CSASecure does not violate this law. As a CSASecure user, you may continue to remove the community's name from any service address occupied by a resident as long as the community-not the resident-is paying for utility service. CSASecure identifies residents who are responsible for utility service but are in violation of their leases because they have not enrolled for service directly with a utility company. CSASecure helps you stay within the law and helps your residents abide by their leases. |
