CSA Secure Connect Newsletter
CSA Secure Connect Newsletter

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U.S. Patent Office issued a patent to BluTrend in December of 2008 for systems, methods and computer program products for identifying utility theft?

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In This Issue
Lane Company Reduces Utility Costs
Utility Theft on the Rise
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CSASecure Connect Newsletter
Greetings! 
 
Welcome to the first issue of CSASecure Connect, a brief e-newsletter created to bring you the latest news about utility savings ideas for the multi-family residential industry.
 
Success Story:
Lane Company Reduces Utility Costs
  

In these challenging times, businesses are looking for new ways to cut costs. Lane Company, a national leader in multi-family real estate, took action when it discovered significant utility expenditures that should have been paid by residents.  
 
Vice President of Business Services Scott Templeton and Asset Manager for Provident Realty Advisors Julie Valley tested the CSASecure platform to address the time-intensive task of monitoring residents who don't put electrical service into their own names on a timely basis. At the start of the program in November 2008, CSASecure identified 36 violators at seven test properties.

Impressive Early Results
Lane implemented the service and by early March 2009, Scott, Julie and Regional Vice President Stephanie Zitterkopf were pleased with the results. In just four months, CSASecure produced significant cost savings, with more to come:
  • The number of violators was reduced from 36 to 3.
  • The estimated savings was $16,409 in utility costs, projected to be $31,980 through the end of the leases.
  • The remaining 3 violators cost the company only $135, projected to be $589 through the end of the leases.

As Julie put it, "I am very impressed." 

"CSASecure has already paid for itself several times over and, more importantly, creates accountability for our community managers," said Scott. "The service allows them to identify violators quickly and take immediate action to produce savings for the owner while reducing exposure to increased utility costs. And it makes managers' jobs much easier too."
 
Now Scott and Julie are pressing BluTrend to expand CSASecure to other states where Lane manages and owns properties. 
2008 Survey Shows
Utility Theft on the Rise 

Owners of multi-family properties often lack the information they need to prevent utility theft. A recent study showed that one out of every three residents moving out committed utility theft by switching their accounts back to the property too early. The problem is a growing one:
  • The number of move-out violators increased from 32% to 37%.
  • 13% of all move-outs closed their accounts more than 10 days before moving out.

Most multi-family owners are unaware of the impact of move-out utility theft because there has not been a system for identifying violators in a timely way. In the study, property managers using CSASecure were alerted of violations within 3 days of occurrence. Through the system's automatic notice letters, they were able to estimate electricity costs and recover fees and penalties at the time of move-out.   

We value your time and hope the information in this newsletter is beneficial to you. We welcome your feedback and suggestions to make future issues even more useful.
 
Sincerely,
 

Michael Anderson
Managing Partner 

BluTrend
Copyright © 2009 Blu Trend LLC. All Rights Reserved. U.S. Patent No. 7,467,092 B2