Minnesota School of Business Conducts Surveys on Behalf of the Lakeville Area ChamberThe Minnesota School of Business has conducted two different surveys on behalf of the Lakeville Area Chamber of Commerce over the past 6 months. Thomas Hilla with the school and staff, have coordinated with two classes in the development of a project resulting in implementation of our business survey. Students conducted the survey, working with a set of questions developed and approved by a task force of the Public Policy Committee. Although the survey is not statistically valid due to the limited responses from business owners and manager, it does give a very broad perspective of the mood and opinions of the business community. Below is a recap of the two surveys.
I. The first survey, conducted in the spring of 2012, surveyed 18 businesses:
What was the primary reason you located your business in Lakeville?
* Growing community that presents opportunities. (top answer)
* Knew the area, price of land, family in the area.
Do you own or rent/lease the building?
* 50% own their building, 50% lease their building
Does your business have plans to expand or renovate in the next one to three years?
* 3 business said yes, 15 businesses said no
Are there any conditions under which you would relocate your business to another city?
* 7 of 16 businesses said they would consider moving out of Lakeville
1. if locations became bad
2. taxes increase
3. cost of rent increases
How many individuals do you employ at your Lakeville location? Full time/part time
* 300+ employees - 1
* 50+ employees - 1
* Mostly PT but under 25 total - 2
* 11-50 full time employees - 4
* Under 10 full time employees - 10
Has your business been impacted by traffic congestion/construction in the past 2 years?
* 3 - Yes - Cedar Avenue project
* 14 - No
What do you consider the best approach to transportation?
* 6 - Lane Expansion
* 1 - Improvement of Street and Highways
* 3 - Buses
* 2 - Lane expansion and buses
* 4 - No answer
When you consider the property taxes you pay and the quality of city services you receive, are they equal?
* 8 - Yes
* 9 - No (taxes keep increasing/property taxes are too high)
Do you think that the City of Lakeville listens to local business owners opinions?
* 14 - Yes
* 6 - No - (city is difficult to deal with, sometimes they listen, too political)
Overall, do you think things in Lakeville are headed in the right direction?
* 10 - Yes
* 3 - No (city too involved in city looks, businesses are too separated)
What improvements would you like to see improve with the Lakeville city services?
* Intersection on I-35
* More big business, restaurants, and stores
* Bad parking, running out of spaces in areas
* Less employees - too many workers standing around at projects
* Improve business turnover rates downtown
* Fix highway 70
* Police could be friendlier
Are there any ordinances and/or regulations that limit ability to do business in Lakeville?
* 17 - No
* 1 - Yes - Issues with signage outside of businesses/parking ordinances
Is the quality and timeliness of the streets maintained such as snow plowing satisfactory?
* 17 - Yes
* 1 - No
Do you feel like crime has increased, decreased or stayed the same?
* 13 - Stayed the same
* 3 - Increased
* 2 - Decreased
Have you had any concerns with your business being located in Lakeville?
* 16 - No
* 1 - Yes
Is you business a current member of the Lakeville Chamber of Commerce?
* 15 - Yes - feel it is important to belong, Chamber promotes businesses
* 3 - No
II. The second survey was complete in June, surveyed 10 businesses:
How long has your business been at its current location?
* 1 - 1 year and under
* 3 - 1-5 years
* 3 - 5 to 10 year
* 3 - 10-20 years
Why did you choose to put your business in Lakeville?
* Lakeville is a prime business location
* Key demographic
* Growing community
Do you think property taxes are proportionate to the services you receive from the city?
* 3 - Yes
* 1 - No
* 6 - Unsure, no answer
Do you think the City of Lakeville listens to local business owners' opinions?
* 6 - Yes
* 1 - No
* 3 - sometimes
Do you feel like crime has increased, decreased or stayed the same?
* 7 - Stayed the same
* 2 - Decreased
* 1 Increased - increase in shoplifting - increase in traffic violations
Are there any ordinances/regulations that limit your ability to do business in Lakeville?
* 8 - No
* 2 - Yes - complaints about advertising ordinance
Have you ever considered relocating your business?
* All business said they have never considered relocating their business
* Numerous have considered expanding their business in Lakeville.
Has traffic and construction affected your business in Lakeville?
* 6 - No
* 4 - Yes Construction has caused their business to slow down
Higher traffic flow has caused better business
Construction has influenced their business for the better
A transit bus top near their location could benefit their business
Number of Employees
* 5 - 1 to 10 employees
* 3 - 10 to 20 employees
* 2 - 20+ employees
Current member of the Lakeville Area Chamber of Commerce
* 9 - Yes (networking, helped the business to grow, good affiliation)
* 1 - No
Where do we go from here? The Chamber and the Minnesota School of Business would like to continue to survey Lakeville area businesses. We are planning a written survey that would ask more in-depth questions concerning business expansion and the overall business environment. We are also looking into using electronic surveys, and follow up telephone conversations.
We thank all of the business who have taken the time to participate in these surveys. In the future, we ask the businesses that receive a request from the Minnesota School of Business or the Chamber of Commerce to take the time to participate. This is your opportunity to express your opinions and help shape the direction and issues that the Chamber advocates on your behalf. Please be assured that the Chamber does not know who has responded, just that we need more businesses to do so.
Please contact the Chamber office at 952-469-2020 if you would like a copy of the PowerPoint presentation of the results of the survey.