Saint Luke's Hospital eRounds

FOCUS 2015 update

Focus 2015 blue
The goal of our FOCUS 2015 project is to identify ways to optimize the quality, safety, and value of our patient care through transformational changes that minimize variation in our practices and maximize our efficiency. We believe these changes will ensure sustainable financial strength and honor our mission of patient care in our changing health care landscape.

 

Human Resources - System New Hire Orientation

Human Resources (HR) has developed a system new hire orientation program to replace the varied versions now offered at respective entities. A team of HR staff from across the health system consolidated the curriculum to streamline the process while engaging new employees in an introduction to Saint Luke's Health System that's consistent among entities.

 

The new process begins Monday, Oct. 8.  

 

"Though Saint Luke's is comprised of multiple entities with unique cultures, we're all part of one health system," said Christina Wood, project team leader. "Our revamped orientation ensures that everyone starts their employment understanding the common values we share as a health system."

 

Efficiencies were gained by eliminating redundant training time at multiple locations and simplifying curriculum to a one-day program held every other Monday. Classroom training will be held at Saint Luke's North Hospital-Barry Road in 2012 (the location may change in 2013). The new program applies to all entities with the exception of Saint Luke's College of Health Sciences, Anderson County Hospital, Wright Memorial Hospital, and Hedrick Medical Center.

 

Productivity is expected to increase with a more efficient process.  "Previously, employees who transferred to a different system facility had to attend a one- or two-day new hire orientation again," Wood said. "Now, duplicative training time will be avoided because employees can get to work immediately at their new location." Each year, more than 600 employees transfer to other system entities.

 

Diversity training is no longer included in the new one-day orientation. Starting Oct. 8, new hires will be required to complete diversity training within their first 90 days of employment. Registration is through HealthStream.

 

New hire orientation highlights will continue to include the health system's mission, vision, values, ethics and compliance, IS security, quality, customer service, regulatory safety, infection control, HR policies, the Performance Management Process, payroll, benefits, and retirement.

 

Department orientation will be held on Tuesday at the discretion of the department manager, with the exception of clinical staff.

 

Patient Care Services orientation

Patient Care Services (PCS) orientation for clinical new hires (nurses, certified nurse assistants, and information associates) has also been revamped to make it consistent across the metro facilities. Classroom training will take place at Saint Luke's North Hospital-Barry Road on Tuesdays and Wednesdays following completion of system new hire orientation on Monday. Orientation will cover basic patient care, safety, and regulatory requirements. The new PCS program applies only to Saint Luke's East Hospital, Saint Luke's Hospital, Saint Luke's North Hospital, and Saint Luke's South Hospital.

 

For more information, contact your entity HR department. 

SLH DAISY Award winners

 

Jason Berry named July DAISY award winner

Congratulations Jason Berry, R.N. I, for being named Saint Luke's

Jason Berry
Jason Berry, R.N.
Hospital's July DAISY award winner. Berry received the DAISY Award in recognition for his compassionate and caring nursing skills as an R.N. in the NSICU. The DAISY Award was established by the DAISY Foundation in memory of J. Patrick Barnes who died at age 33 of ITP, an auto-immune disease.

 

Berry was nominated for the award by a former patient's daughter. The daughter wrote, "My father had a massive hemorrhagic stroke and was sent to Saint Luke's via ambulance from Nevada, Mo. My father was in NSICU before we transferred him to Kansas City Hospice House. During my father's stay at Saint Luke's, there was one particular nurse who really went above and beyond for not only my father but also for our family. While my father's stroke and eventual death were devastating for our family, Jason Berry exceeded his responsibilities by providing the highest quality of care to my father while providing emotional support to my family. Jason took the time to explain to us what my father was going through (treatment-wise) and whatever questions he couldn't or didn't feel comfortable answering, he made sure a physician answered our questions as timely as possible.

 

When we decided to disconnect my father from all life-support devices and medications, Jason was very compassionate and made that transition as painless as possible for us (which was impossible but he was still able to help us). The two things that impressed me the most about Jason (and really about all the Saint Luke's NSICU staff, but specifically Jason) was that he treated my father with dignity. Regardless of how small or large of a procedure my father was receiving (from having his bedding changed, rotating my father's positioning, delivering medicine, etc.), Jason called him by name and explained to my father everything that was happening to him. From the time my father was admitted to Saint Luke's, he never regained consciousness, but Jason treated him like Dad was awake at every moment.

 

The other thing that makes Jason an exceptional nurse was his ability to show physical and emotional support to my family. When he saw us growing weary, he always shared words of encouragement and at times when we would totally break down, Jason was there with a hug and a few tears in the end as well. My dad meant everything to my family and to have somebody like Jason providing the quality of care that he did, made us feel that Dad was important to him (and Saint Luke's). In my opinion, Jason Berry has more than earned the highest of honors."

 

After obtaining a bachelor's degree from Mizzou then working at Sprint, Hallmark, and Banana Republic, Jason chose a new career in nursing. He began as a P.C.T. in the NSICU while working on his A.D.N. from Penn Valley. He is now pursuing his B.S.N. with plans to eventually become an F.N.P. In his free time, Berry likes to spend time with family and friends, travel, cook, read, swim, and garden despite not having one!

 

Chung Odom named August DAISY award winner

Congratulations Chung Odom, R.N. III, for being named SLH's August DAISY award winner! Odom received the DAISY Award in recognition for her compassionate and caring nursing skills as an R.N. in the CICU. 

Chung Odom
Chung Odom, R.N.

 

Chung was nominated for the award by a cardiology fellow. Dr. Taylor wrote, "Chung took care of a patient of mine who was critically ill after suffering a prolonged cardiac arrest with subsequent hypothermia protocol treatment. His intubation was prolonged, and after extubation his neurological prognosis appeared very poor. On top of this, the only contact information in his wallet was the card of a funeral home with a hand written note saying, 'in case of death.' Indeed, he proved to have no family, and only had one visitor that I know of during his three-week stay. During his time in the CCU, I arrived one morning around 5:30 a.m., near the end of the night nurses' shift. As I pulled up a chair outside his room, I overheard Chung in the room, carrying on a one-person conversation with the patient. She did not know I was there. She was cheerfully and brightly explaining to him what she was doing; first that she was moving him in bed, then that she was cleaning off his IV site, etc. She then proceeded to tell him that the weather was supposed to be getting better soon, and then happily reassured him that 'I know you'll be getting better too in time to enjoy it!' This scene repeated itself several times, always early in my day, and, amazingly, after a full night's shift of hard work for her. One could only hope to have a loved family member that was this kind, tender, compassionate, and caring. Seeing it from a nurse in what appeared to be a near-hopeless situation was remarkable and the best example of what medicine should be that I've seen in my 11 years. The patient later recovered and last I checked was able to live at home alone again."

 

Odom, an Arkansas native, graduated with her B.S.N. from Arkansas Tech University. She grew up on a farm and loves the outdoors, from canoeing to hiking to deer hunting. She came to KC about two years ago because a former co-worker raved about SLH. What Chung enjoys most about SLH is the progressive teaching and being on the cutting edge of medicine. While she loves the cardiac component, she also loves to help people in some way and listening to their stories.

 

The Nursing Recruitment and Retention Committee and the CICU staff surprised Odom and Berry with their DAISY Awards and a breakfast that included Cinnabon® Cinnamon Rolls. They also each received the Healer's Touch Sculpture, Award Certificate, DAISY Pin, and a Saint Luke's Hospital parking spot.

 

Congratulations to Berry and Odom, who like so many Saint Luke's Hospital nurses, deserve a big thank you for their extraordinary and compassionate nursing care.

 

Do you know a nurse deserving of a DAISY Award? Send an email to daisyaward@saint-lukes.org or pick up a nomination form located in most SLH waiting rooms.

 

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Compliance connection

 

Compliance when using Social Media

 

Social networking is quickly becoming today's communication tool of choice. Saint Luke's Health System understands the importance social media networking tools have in our daily lives, not only for socializing but also in promoting learning. All employees are encouraged to review the Social Media Policy found in the Human Resources policies section on the SLHS website. This policy has been created to educate employees about expectations related to use of social media tools and to protect the privacy and confidentiality of SLHS and our patients. SLHS encourages employees to use social media in a positive manner. In order to avoid any compliance issues when using social media, the following tips are suggested:

  • Employees are personally responsible for any content posted on social networks.
  • NEVER discuss SLHS patients or aspects of patient care or business related matters.
  • Do not publish, post, or discuss any SLHS entity's confidential or proprietary information.
  • DO NOT take and display photos of patients or patient care areas and post them on any social media website without following media relations and/or patient care photo guidelines.
  • SLHS reputation is best represented by its people, so make an effort to be sure what you publish reflects positively on the SLHS brand and image.

If your department would like to develop a social media page, there is a SLHS process in place. Please contact Josh McBride in marketing at socialmedia@saint-lukes.org for further information. For any other social media questions or concerns, please contact your entity Ethics and Compliance Officer or Human Resources manager.

   

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Angel for an Angel Awards 

 

Saint Luke's Week annually celebrates the spiritual foundation of Saint Luke's Health System. As part of that celebration, from Oct 15 - 19, we want to take time to recognize employees who add value to the work environment and demonstrate the virtues of spirituality, integrity to their work, and compassion in the healing ministry of Saint Luke's Health System.  

 

We offer you an opportunity to nominate a co-worker who you feel exhibits these characteristics in the workplace. Any employee may nominate another employee for recognition as an Angel for an Angel by completing the nomination form and return to the Spiritual Wellness Department at your entity. Forms can be found on the Employee eLink to download, print, and complete, and will be accepted until Monday, Oct. 8.  

 

A celebration event will be held at the nominee's entity during Saint Luke's Week to honor the award recipients.

 

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Celebrating Liver Awareness Month - October

 

More than 4 million Americans are infected with the hepatitis C virus (HCV). In honor of World Hepatitis Day on July 28, the Saint Luke's Hospital Liver Team offered free HCV screening during the month of August. To date, our event received 330 calls inquiring about testing, 209 people completed the testing and 10 individuals identified positive for HCV. Each HCV positive individual received a free phone consultation with a nurse, educational resources about liver disease, and notification of medical support in the area.

 

Fat deposits within the liver resulting from chronic alcohol use or obesity can lead to cirrhosis. Maintaining a healthy body weight, normal cholesterol levels, and proper management of diabetes can help avoid fatty liver disease. The CDC recommends consuming alcohol in moderation - only one (women) to two (men) drinks per day to prevent alcohol-related liver damage.  

 

Please join the SLH Liver Team in celebrating Liver Awareness Month this October.

Events include:

  • Fall Festival Oct. 10 - visit the Liver Team at the Pumpkin Station and enter to win a prize
  • Love Your Liver Day Oct. 17 - wear yellow in honor of liver disease awareness
  • Liver Awareness Smart Selection Oct. 22 - 26 - liver healthy meal selections featured in the cafeteria
  • Liver Crossword Puzzle Drawing Oct. 31 - drop your completed crossword puzzle entry in the box at the level 1 MAHI clinic before Oct. 31 for a chance to win a prize 

Watch for more Liver Edition eRounds throughout October.

 

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Harris competes in Kansas Senior Olympics

 

Brian C. Harris joined the Saint Luke's team in December 2011. He currently works for the Nutrition Services department, preparing items for grab and go.

 

Brian recently entered the Kansas Senior Olympics in Topeka, Kan., a competition for the 50-55 year old range. Brian competed in four events: the long jump, the high jump, the triple jump, and the standing long jump. He did quite well, bringing home a first place medal in all four events. He will now continue his quest for athletic success in the National Senior Games, which will be held in July 2013 in Cleveland, Ohio. More than 12,000 senior athletes will be competing and Brian will no doubt be aiming for the gold.

 

Brian has been involved in mentoring programs through the Fraternal and Masonic Organizations and he believes that setting an example in maintaining both physical and spiritual well-being is very important. We would like to congratulate Brian on his recent victory and wish him luck next summer, as well as thank him for representing Saint Luke's Hospital in a positive manner. - Nutrition Services Department

 

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Call for applications for the 2013 Nursing Research Clinical Scholar Program

 

All full-time and part-time nurses with at least one year of experience at SLH (at the time of application) are eligible to apply for the program.

 

This program is made possible by funds donated to SLH Foundation specifically for nursing research. The funds will provide financial support allowing Nursing Research Clinical Scholars to attend monthly research-related seminars, develop and submit for funding a research project, and conduct a research project, if funded. Clinical Scholars will be partnered with a research mentor to help design a research project, conduct the research, analyze the data, and disseminate research outcomes.

 

To access the application on N:Drive, the path is SLH/Nursing Research/Nursing Research Clinical Scholar Program/Application process/2013.

 

Please consider approaching staff nurses individually if you think they would be excellent candidates for this program.  

 

Application deadline is Oct. 22. If you have questions, contact Jacque Carpenter at jcarpenter@saint-lukes.org

 

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Michelle Neville Memorial nursing scholarship

 

Family and friends established the Michelle Neville Memorial Nursing Scholarship at Saint Luke's College in 2002 to celebrate Michelle's love of nursing and Saint Luke's.

 

Michelle first came to Saint Luke's in 1976 as a student nurse, graduating in 1979. During these years, Michelle met her future husband, Denis, who was also a Saint Luke's nursing student. After graduation, Michelle worked as a staff nurse on North 3 and then as an assistant head nurse. In 1982, she joined the faculty of Saint Luke's Hospital School of Nursing as an assistant clinical instructor. Following a master's of arts degree in gerontology and health services management, Michelle became the director of the Learning Resource Center and an assistant professor on the faculty.

 

Michelle was diagnosed with a rare form of cancer, leiomyosarcoma, in August 1998. Michelle's journey was challenging as she coped with many complications of her disease. Her undaunted spirit was a testimony to her strength and was shared with those who knew her at Saint Luke's.

 

The Michelle Neville Memorial Nursing Scholarship is awarded twice annually to a third semester, full-time, traditional B.S.N. nursing student who exhibits the caring spirit of nursing - sensitivity, creativity, intelligent understanding, sense of humor, and compassion - that meant so much to Michelle.

 

Please nominate a Saint Luke's College nursing student enrolled in their third semester as a full-time, traditional B.S.N. student. The $2,000 will help with expenses for the recipient's final semester of their B.S.N. program. 

 

An electronic version of the scholarship application may be found at saintlukescollege.edu or email Jan Whitlow at jwhitlow@saint-lukes.org.

 

The application deadline is Monday, Oct. 15. If you have any questions, please contact Whitlow at 816-932-6746.

 

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Sept. 26, 2012
 
view past issues.

In this issue
DAISY Award winners
Compliance using social media
Angel for an Angel Awards
Liver Awareness Month
Harris competes in Senior Olympics
Nursing Research Clinical Scholar Program
Memorial Nursing Scholarship

Noteworthy   

    

Breast Cancer Awareness Month events

Save the date for these Breast Cancer Awareness Month activities! Watch for details in future eRounds!

  • Oct. 1 - Power of Pink Rally
  • Oct. 18 - Pink Popcorn Day
  • Oct. 30 - Girls Night Out Mammogram Party 

New menu in café

"Breakfast for supper" will be available starting Oct. 5, served at Broadway Dining from  4:30 - 8 p.m. New items to look forward to will be cheesy hash browns and steak and eggs along with all of your favorite original breakfast items. The breakfast menu at night will be available rotating every other Wednesday and Friday. The kick off will be Friday, Oct. 5 and the next week on Wednesday, Oct. 10.

 
Coming Oct. 22
Come enjoy the new and improved menu of dips and daily specials at the Mexican Kiosk. 
 

Infection Prevention newsletter

Click here for the most recent quarterly Infection Prevention newsletter, which covers Multidrug Resistant Organisms (MDROs) and Isolation, Isolation for Shingles, and Hand Hygiene for Clostridium difficile.

 

2012 Employee Satisfaction Check-In Survey

As you know, SLHS conducts its annual Employee Satisfaction Survey in the spring each year to provide our employees with the opportunity to anonymously share their thoughts about working at SLHS. We know a lot can happen between surveys, so this year we are introducing a Check-In Survey in the fall to give you a chance to share additional feedback.

This survey will be open for participation through midnight Wednesday, Sept. 26. This survey is much shorter, and as usual, the survey is outside the system network so no identifying information can be tracked back to any individual employee.

You can access the survey until Sept. 26 by clicking hereThank you in advance for your participation.

  

Schwartz Rounds

 Thursday, Oct. 4

Noon

SLH, BMW Conference Room

"Domestic Violence and our Workplace" (October is Domestic Violence Awareness Month) 

 

Panelists will be Kate Mallula, Bridge Coordinator, and Liza Albidress, M.S.W., Saint Luke's Home Care and Hospice. 

Other panelists TBA. Tarris Rosell, Ph.D., D.Min., will facilitate. Lunch will be provided. 

 

Save the Date

Saint Luke's College of Health Sciences 2012 Homecoming reunion

October 5 - 6.

 

Friday, Oct. 5

4 - 7 p.m. 

Open House

Saint Luke's College of Health Sciences

624 Westport Road

Kansas City, MO 64111

 

Saturday, Oct. 6

10:30 a.m. 

Tour of Saint Luke's College of Health Sciences

 

Noon 

Luncheon and Program at Hampton Inn

4600 Summit

Kansas City, MO 64112

Program provided by the Class of 1962 in honor of their 50th reunion

 

For more information, contact Jan Whitlow at 816-932-6746 or jwhitlow@saint-lukes.org.

     

2013 SLH Summer Student Scholars Program

The Student Scholars Program is designed to provide an opportunity for eight college undergraduates with an interest in health care to spend six weeks in a clinical or research area of emphasis at SLH. The hope is to someday see some of these students become members of the SLH medical staff.

  

The SLH-funded program will begin the week of June 10, 2013. Orientation will be held June 7, 2013. Application deadline is Jan. 4, 2013. Applicants accepted to the program will be notified by March 4, 2013.

  

For more information or for an application, please contact Jeanne Kimball in Medical Education at jkimball@saint-lukes.org.

 

Calling all actors 

So you think you can act? Here's your chance to prove it. The I.S. Training Team is searching for volunteers who want to become movie stars in future SLHS training videos. Pop in any time during one of our casting calls:

 

Date: Monday, Oct. 1
Time: 9 a.m. - noon 
Location: SLEH IS Computer Training Room (Third Floor)

 

Date: Friday, Oct. 5
Time: 10 a.m. - 1 p.m.
Location: SLH - MAHI IT Conference Room (A-Level, next door to the Computer Training Room)

 

Your audition time should take less than 10 minutes. Need more information? Interested, but can't make one of the casting calls? Send us a 60-second (or less) video clip of yourself toISTrainingTeam@saint-lukes.orgBe sure to type "Casting Call" in the subject line and include your contact information.


Eighth Annual Spirit Filled Care of the Dying Conference

Save the date Thursday, Oct. 25 for the Eighth Annual Spirit Filled Care of the Dying Conference presented by Saint Luke's Hospice, Saint Luke's Spiritual Wellness Committee, and Saint Luke's Ethics Committee.

 

This year, Alan Wolfelt, Ph.D., noted author, educator, and grief counselor, will be the guest speaker. Dr. Wolfelt will explore a "companioning" model of bereavement care that recognizes grief as a normal and necessary process that is fundamentally a journey of the heart and soul. Participants will take away a wealth of knowledge as they explore the transformation nature of grief. View the brochure or click here to learn more.

 

eRounds is published each Wednesday. Please submit any information for publication to slhrounds@saint-lukes.org by noon on Monday.  

 

Saint Luke's Hospital
816-932-2000


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