Upcoming Business Training Events from the AAEDC

Upcoming Business Training Events

September 2012

Fall 2012 Business Training Events:

Entrepreneur Boot Camp

Successfully Starting Your Business

September 25 - 8am to 5pm - ATCC Room 209

Do you have questions about starting a business? Have you already started a small business and are looking for help to take the next steps in growing and becoming more profitable? If you could use some help taking the next step with your business, or would simply like some more information about what it takes to get stared, the Entrepreneur Boot Camp is for you!

Topics covered will include: Business Start-up Issues, Business Structure/Organization, Creating & Evaluating Cash Flow Statement, Accounting 101, Business Start-up Financing, Business Insurance Basics, Advertising & Marketing Basics, The Need for a Plan, and other!

Cost: $25 per person (includes lunch, refreshments, and all materials)

Small Business Power Lunches

Customer Conflict Resolution

October 9 - 11:45-1pm - ATCC room 209

Research shows that it is significantly easier to keep an existing customer than find a new one, but what do you do when something goes wrong and one of your customers is less than pleased? Effectively resolving customer conflict is a key skill for not only sales professionals, but for anyone who interacts with customers. In this course, attendees will learn proven steps to diffusing and resolving customer conflict to increase the chances of customer retention.

Course presented by: The Competitive Edge

Cost: $15 - includes lunch

Time Management & Productivity Training

October 16 - 11:45-1pm - ATCC room 209

Do you feel like there is never enough time in your day and wishing that you could be more effective at managing your time? Do you feel overworked, over committed, and overwhelmed? Managing time and maximizing workforce productivity is a "key" to reducing organizational waste and increasing profitability. This course will focus on time management techniques that can be applied to reduce waste, increase productivity, and improve your effectiveness as a professional in any business environment - allowing you to work smarter and be more effective.

Course presented by: Karen Meuwissen of ATCC

Cost: $15 - includes lunch

Leadership at All Levels of the Organization

October 30 - 11:45-1pm - ATCC room 209

How does your organization develop and sustain leadership across all levels of employment? Do you encourage and empower employees at all levels to be leaders and representatives of your company? The most effective and successful organizations rely upon employees at all levels to represent the company effectively to customers, partners, and stakeholders - showing leadership and organizational commitment. To effectively represent a company, traditional leaders need to share a number of important "keys" with their employees and then empower them to succeed. This session will provide insights into the keys to organizational representation and leadership that can be utilized at all levels of a company and focus on what leaders can do to empower their subordinates while increasing accountability, buy-in, and organizational loyalty.

Cost: $15 - includes lunch

Customer Service: Meeting the Needs of Your Target Audience

November 6 - 11:45-1pm - ATCC room 209

What is your business's target audience? Who do you primarily sell and provide services to? Are you successfully meeting the needs of your largest and most consistent customers and regularly touching base with them to assess needs and provide solutions? Knowing your organization's primary target audience and continually meeting their needs will allow your organization to work smarter and focus your efforts on where they are going to consistently have the best results.

Course presented by: Noel Roos, IW Research

Cost: $15 - includes lunch

Successful Sales

November 13 - 11:45am-1pm - ATCC room 209

Successful sales is one of the keys to every business's growth and sustainability. While all organizations "sell" their services or products differently, effectively connecting with customers is crucial for success. The panel will highlight successful sales practices and techniques and answer questions based upon their experiences in direct and indirect sales.

Course presented by: Sales Professional Panel

Cost: $15 - includes lunch

How to register for trainings:

Contact the AAEDC at (320) 763-4545 or Alexandria Technical & Community College Customized Training Center at

(320) 762-4510.

Training Sponsors: