July 4, 2011 - Do you consider yourself lucky or fortunate? Do you see anything positive that occurs or falls into place for you as a lucky break or a reward for your efforts? If you lean toward feeling "lucky" then you are not giving your efforts and accomplishments the credit they deserve in what you did to make them a reality. When you think in a lucky mindset, then you also believe it could go the other way at a moment's notice. When you think in a fortunate mindset, you appreciate what has come to be and continue to focus on bringing more of it into your life.

Take an MM&I Moment to make a list of all the things that you have accomplished and note with total appreciation what you did that made it a reality. Who did you meet and how? What were some of the steps and actions that led up to the achievement? Even if you won a raffle or lottery prize, it still took the action of buying the ticket for it to have been won. The key word is action. By acknowledging what you did to make your accomplishments a reality versus viewing the accomplishment as a lucky break, you are in a better place to replicate and continue to accomplish more. You can then more confidently progress forward with good fortune following you every step of the way.

Synergized Quote of the Week

"Luck is tenacity of purpose" - Elbert Hubbard

Savvy Secret Tip of the Week

How easy are you making it to do business with you? Are you clearly defining your services in a way that expectations are clear from the onset in what you will be delivering and what the customer needs to do for the best result? Are you providing information that will enable a product to be used or enjoyed in its most valued sense? Communication is at the very heart of creating a positive experience for customers. Consider how you communicate from what you promise, deliver, and then what you continue to present thereafter to confirm that you are not only making it easy to do business with you, but easy to come back to you again and again.